Katelyn Womack

“Horrible to Excellent. My experience with Jim Hudson is completely polar from sales to service! I left the dealership feeling I had a good “honest” deal only to find o My experience with Jim Hudson is completely polar from sales to service! I left the dealership feeling I had a good “honest” deal only to find out 60 days after purchase that I had been lied to. Originally, I had asked to tag the vehicle in South Dakota like my others. They brought back two price. Saying S. Dakota was about $1500 and S. Carolina was $599. I said that surprised me as SD is always less. As you pay an upfront 4% tax but never taxed again on the vehicle only a tag renew which is minimal. Their response was quote” No, S. Carolina is only 599 for the same thing.” Do SC and we can get the price where you want it”. Against my better judgement but being new to SC I went along with it. Only to find out on the day my first payment was due I owe ANOTHER $1000+ dollars to the county. The exact tax I explained I was trying to avoid by tagging it in South Dakota! Which anyone is allowed to do, by the way. They pulled this trick to make the over all numbers work in the deal, so I would buy. Completely against what I said I wanted and now I’ll end up paying thousands more than what I thought to fix this and retag it in SD! This also makes me wonder what else they tricked me into, with the additional warranty & financing. Buyer Beware!!! After being ripped off on the sales floor, I now enter the service part of “THE JIM HUDSON EXPERIENCE!” Absolutely incredible! Best customer service I’ve ever had from any dealership (including luxury brands) in 40 years of buying cars. Communication A+, Time in Service A+, Politeness A+, Quality of Work A+ Overall a fantastic group of service department staff! Can’t be beat. The sales team? Watch out! My advice, buy your Toyota elsewhere as I was tricked on the sale but feel good about having it serviced at Jim Hudson. “ More

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