Chip Geiger

“Horrible to Excellent. My experience with Jim Hudson is completely polar from sales to service! I left the dealership feeling I had a good “honest” deal only to find o My experience with Jim Hudson is completely polar from sales to service! I left the dealership feeling I had a good “honest” deal only to find out 60 days after purchase that I had been lied to. Originally, I had asked to tag the vehicle in South Dakota like my others. They brought back two price. Saying S. Dakota was about $1500 and S. Carolina was $599. I said that surprised me as SD is always less. As you pay an upfront 4% tax but never taxed again on the vehicle only a tag renew which is minimal. Their response was quote” No, S. Carolina is only 599 for the same thing.” Do SC and we can get the price where you want it”. Against my better judgement but being new to SC I went along with it. Only to find out on the day my first payment was due I owe ANOTHER $1000+ dollars to the county. The exact tax I explained I was trying to avoid by tagging it in South Dakota! Which anyone is allowed to do, by the way. They pulled this trick to make the over all numbers work in the deal, so I would buy. Completely against what I said I wanted and now I’ll end up paying thousands more than what I thought to fix this and retag it in SD! This also makes me wonder what else they tricked me into, with the additional warranty & financing. Buyer Beware!!! After being ripped off on the sales floor, I now enter the service part of “THE JIM HUDSON EXPERIENCE!” Absolutely incredible! Best customer service I’ve ever had from any dealership (including luxury brands) in 40 years of buying cars. Communication A+, Time in Service A+, Politeness A+, Quality of Work A+ Overall a fantastic group of service department staff! Can’t be beat. The sales team? Watch out! My advice, buy your Toyota elsewhere as I was tricked on the sale but feel good about having it serviced at Jim Hudson. “ More

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The person that checked me (chris) in took the time to really get to the root of the issue. Very helpful and issue was resolved. really get to the root of the issue. Very helpful and issue was resolved. More

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In the 5 years I have Bern dealing with this dealership, I have never had a bad experience. The service has always been prompt and convenient as possible. I have never had a bad experience. The service has always been prompt and convenient as possible. More

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Excellent visit facilitated by Mark Racer in the service department. He was friendly, polite, took the time to make sure my vehicle service needs were met. My routine service was completed in a timely man department. He was friendly, polite, took the time to make sure my vehicle service needs were met. My routine service was completed in a timely manner. More

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Christian did a great job for me promptly. I am a long time customer and my service contact retired. Really great to start a new relationship with Christian. time customer and my service contact retired. Really great to start a new relationship with Christian. More

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Chris Tudor is an asset to your company as he was friendly and courteous when I worked with him on my last service visit. He was also most knowledgeable! friendly and courteous when I worked with him on my last service visit. He was also most knowledgeable! More

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Great experience! Service persons were very nice. They did a terrific job. I didn't have to wait long. Did not overcharge me. They explained to me what needed to be done. did a terrific job. I didn't have to wait long. Did not overcharge me. They explained to me what needed to be done. More

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Very professional and quick military discount honored coffee great tasty TV on neutral channel clean bathroom smoking area with bench friendly staff free water bottles coffee great tasty TV on neutral channel clean bathroom smoking area with bench friendly staff free water bottles More

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Fast Service for installing a new tire, able to leave the car on Sunday evening and pick it up Monday afternoon. Thank you, Jim Hudson car on Sunday evening and pick it up Monday afternoon. Thank you, Jim Hudson More

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went above expectations in making sure my wife's car had everything it needed. Will continue to us Jim Hudson for our service needs. Did everything it needed. Will continue to us Jim Hudson for our service needs. Did More

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