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Kate Ashe
Kate Ashe at Walt Massey Chevrolet Franklinton

Kate Ashe

Service Advisor

Walt Massey Chevrolet Franklinton

2127 E Washington St
Franklinton , LA 70438

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Kate Ashe

July 28, 2025

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Employee Rating

Very good service and accommodating. Didn’t have a long wait time. Clean facilities. Nice waiting area. More

by teacher.42
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trenton Cooley

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Jul 30, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad to hear everything went smoothly and that you enjoyed the clean, comfortable environment while you waited. Providing fast, accommodating service is always our goal—thank you for the kind words!

July 24, 2025

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Employee Rating

Good company to work with. Service was excellent and done well. Great lounge area and concessions. More

by BANKSTONDARRYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, Judy Anderson, Trenton Cooley

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Jul 28, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad to hear you had a great experience with our team and enjoyed the lounge and concessions while you waited. Thanks for the kind words—we appreciate your support!

July 18, 2025

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Employee Rating

I am very happy you did it very good job on my car thank you More

by stevenz62
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trenton Cooley

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Jul 19, 2025

Walt Massey Chevrolet Franklinton responded

We’re so happy to hear you’re pleased with the work on your car! Thank you for the kind words—it means a lot to our team.

July 16, 2025

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Employee Rating

best dealership around, very pleasant people to work with including Kate and Trent snd the mechanics More

by emartin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Anderson, Trenton Cooley, Steve Boyd, Jeff Mccain

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Jul 16, 2025

Walt Massey Chevrolet Franklinton responded

We’re grateful for your kind words and thrilled to hear you had a great experience with Kate, Trent, and our mechanics. It’s our goal to make every visit as pleasant and seamless as possible—thank you for choosing us!

July 16, 2025

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Easy appointment set up, and easy keeping track of my vehicle’s progress. Great customer service. More

by MICHELEPLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trenton Cooley

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Jul 19, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad the appointment process and vehicle updates were smooth and easy for you! Providing great customer service is always our goal, and we’re happy to hear we delivered.

July 11, 2025

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Employee Rating

They got busy on my vehicle right away. They did a good job. No. That's enough. More

by jimmyrcarolyn
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

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Jul 12, 2025

Walt Massey Chevrolet Franklinton responded

We appreciate your feedback! Glad to hear the team got started quickly and took good care of your vehicle.

July 09, 2025

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Employee Rating

This staff is very friendly and knowledgeable. Walk in and assisted with a smile and kindness. Never feel rushed. Great Job!! More

by suedillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Martin, Lance Wallace, Trenton Cooley

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Jul 12, 2025

Walt Massey Chevrolet Franklinton responded

We love hearing this! Our team works hard to create a welcoming, pressure-free environment, and it’s wonderful to know that came through during your visit. Thanks for the kind words!

July 02, 2025

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Employee Rating

Fast and friendly service. Did a great job. Truck runs better than new. Will be back. More

by DANIELJACOBM
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

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Jul 02, 2025

DANIELJACOBM responded

Thanks for the great service and transportation.

July 02, 2025

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Employee Rating

Fast and friendly service. Did a great job. Truck runs better than new. Will be back. More

by DANIELJACOBM
Recommend Dealer
Yes

Other Employees Tagged: Kate Ashe

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Jul 02, 2025

DANIELJACOBM responded

Thanks for the great service and the transportation.

July 02, 2025

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Employee Rating

When I called about my power train warranty they told me exactly how to proceed. Because my car would not start. They were very professional when they repaired my vehicle. Thanks More

by ljtheriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trenton Cooley

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Jul 03, 2025

Walt Massey Chevrolet Franklinton responded

We’re glad we could help guide you through the warranty process and get your vehicle back up and running. It’s great to hear our team was professional and supportive throughout—thank you for sharing!

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