Kasey Mathias

Too long to wait for a vehicle, and lost paperwork,. Always a delay of something Always a delay of something More

by KORNMILLER918 Verified Customer Verified Customer

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I found that everyone I came in contact with at this dealership was very helpful, pleasant and was listening to me on what I wanted and was looking for they knew I had done my homework about what I want dealership was very helpful, pleasant and was listening to me on what I wanted and was looking for they knew I had done my homework about what I wanted! Sales team was spot on, dealership was very clean! More

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I FOUND THE SALE PERSON TO PUSHY. I FELT THAT I WAS BEING HARASS. HE WAS DETERMIND TO MAKE A SALE AND DIID NOT LISTEN TO WHAT I WAS SAYING HAD TO REPEAT THING OVER AND OVER. W ILL NE I FELT THAT I WAS BEING HARASS. HE WAS DETERMIND TO MAKE A SALE AND DIID NOT LISTEN TO WHAT I WAS SAYING HAD TO REPEAT THING OVER AND OVER. W ILL NEVER BUY ANOTHER CAR HERE AGAIN. More

by russelrefino Verified Customer Verified Customer

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What an amazing experience buy a car today thank you to Carlos and Scott and the other manager I think his name was Eric thanks a bunch definitely will be back. Carlos and Scott and the other manager I think his name was Eric thanks a bunch definitely will be back. More

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If I could give give less than one star I would. I went into Empire on Superbowl Sunday, I had bought a vehicle from this dealership a few years back and had a decent experience. I got there at o I went into Empire on Superbowl Sunday, I had bought a vehicle from this dealership a few years back and had a decent experience. I got there at opening and was immediately shuffled between salesmen. I test drove a few vehicles and decided to buy my wife a vehicle, an SUV. I told my salesman I had a pre-approval, from USAA. I was eventually talked into seeking "a better rate". I was asked to come back on Monday, I was assured that a better rate could be sought on a Monday when banks are open. A better rate on Monday was a few points higher, a monthly payment of 80 dollars more than what was quoted 24hrs earlier, and 10 HARD INQUIRIES on my credit report. This has caused my vehicle search to cease. I have waited a few months to send this review with hopes that empire would make it right. Sadly they have not. Not a good business. More

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Carlos was both very professional and helpful in all parts of my car purchasing journey. As for empire hundai I can say they where very determined at facing any complications and or obstacles that’s cam parts of my car purchasing journey. As for empire hundai I can say they where very determined at facing any complications and or obstacles that’s came my way , and I would be glad to to business again in the future . More

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This dearliship was amazing and was able to provide us our dream car especially sales represantive Carlos Cabral that was very nice and attentive. our dream car especially sales represantive Carlos Cabral that was very nice and attentive. More

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Great team Easy process. Thank you Tyler,Treavor and Dave. Good experience with Empire. 3rd purchase from them. Thank you Tyler,Treavor and Dave. Good experience with Empire. 3rd purchase from them. More

by PTRAVIS0 Verified Customer Verified Customer

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Salesman Carlos was very good in communicating all the steps in the purchase. He called me, emailed me and was updating me without being pushy. So far a good vehicle and happy with purchase. steps in the purchase. He called me, emailed me and was updating me without being pushy. So far a good vehicle and happy with purchase. More

by BRIAN@BARONSMAJORBRANDS.COM Verified Customer Verified Customer

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Salesman Gary went above and beyond to help me get approved for my car loan and I will recommend Empire dealership to my friends and family 👍👍👍 approved for my car loan and I will recommend Empire dealership to my friends and family 👍👍👍 More

by IR193338 Verified Customer Verified Customer

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