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Empire Pre-Owned Superstore

Swansea, MA

4.1
239 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family. With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England! We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family! The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here! 30 plus years and two generations later Empire Pre-Owned Superstore continues to grow. If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
Contact Dealership

2153 Grand Army of the Republic Hwy

Swansea, MA

02777

Directions

Top Reviewed Employees

Kasey Mathias at Empire Pre-Owned Superstore

Kasey Mathias

Corporate BDC Director
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Botelho at Empire Pre-Owned Superstore

Eric Botelho

General Sales Manager
3.6
This rating includes all reviews, with more weight given to recent reviews.
Dennis Hawkins at Empire Pre-Owned Superstore

Dennis Hawkins

Sales Consultant
3.1
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Waters at Empire Pre-Owned Superstore

Chelsea Waters

Sales Consultant
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

July 22, 2026

Had an excellent experience at Empire. They worked with me with my financing and my situation, also got me in a vehicle that was best for my needs and fit my financing perfectly. The sal More
by nicollelowery3

Employees Worked With

Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Botelho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Caban, Sales

July 16, 2026

WORST EXPERIENCE EVER. Dennis, Jay and Eric are useless. Will never buy anything from Empire ever again. Ben in Fall River messed up all the paperwork. I gave my deposit of More
by andysimas6 Verified Customer

Employees Worked With

Kasey Mathias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Botelho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Hawkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Spallone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Gorgizian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jason

June 28, 2026

Horrible experience. The dealership lied, failed to fix my brakes after a month, hid an oil leak, and made excuses once the warranty expired. The manager was unprofession More
by MARTIN.VERAS80 Verified Customer

Employees Worked With

Kasey Mathias
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Waters
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Hawkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Spallone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Gorgizian
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt anthe other Dennis gets 3 stars...Eric Botelho get zero star for his poor leadership

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