Kari Scherer | Page 19

Always prompt and everything was done in the time that they had said. Robbie is always kind and helpful they had said. Robbie is always kind and helpful More

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Kari was friendly, professional, and very helpful during the purchasing process. We were kept well informed at every stage. Everyone we interacted with was pleasant to work with. If you are interested in pu the purchasing process. We were kept well informed at every stage. Everyone we interacted with was pleasant to work with. If you are interested in purchasing a Lexus you should definitely check them out. More

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Kari and the rest of the team provided outstanding service. She was very knowledgeable and helpful throughout the process. service. She was very knowledgeable and helpful throughout the process. More

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I really do not enjoy car shopping in general. I had a good experience, Kari listened to my preferences and was not pushy. I would recommend her and the dealership to friends and family. I had a good experience, Kari listened to my preferences and was not pushy. I would recommend her and the dealership to friends and family. More

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Approachable, Awesome, Speedy, Integrity, Solid Performance, Relentless, Absolutely the BEST buying experience I have ever had. The continued support during the whole process is something you just Performance, Relentless, Absolutely the BEST buying experience I have ever had. The continued support during the whole process is something you just can't find anywhere else. There was never any pressure to buy, every person here listened to my needs as a buyer l, and they worked together to find what the better and best fitments were for those needs. I will definitely be a forever customer. More

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Kari was informative, honest and made the process of buying a car a wonderful experience! buying a car a wonderful experience! More

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Our second time purchasing a Lexus. Much better experience at this dealership. Everyone was very helpful and the process was easy. Much better experience at this dealership. Everyone was very helpful and the process was easy. More

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n March we contacted the dealer about a Lexus 450. They said they had one coming in and asked for a deposit and we gave them one. We were told the car would be in mid-April. April 18 and for a couple They said they had one coming in and asked for a deposit and we gave them one. We were told the car would be in mid-April. April 18 and for a couple of days I tried to call the sales rep Kari and no answer--no return call. On 4-21 I finally called the office and she answered, obviously because she had no idea who was calling. After some studdering, she said they sold our car to someone else the day before they sold it to us but nobody put the notes in the system. I asked to talk to a manager and got Pete, who said they sold our car to their attorney! ! ! ! I asked if they truly sold it 3 weeks ago why did no one call me and why do you still have my deposit? I did get my deposit back. Pete said he would get me another car but had to ask Lexus to move some units so we could get the car we wanted and it would take about a week. A week later I called the dealership and Pete was not in so I left a message. A couple of days later another manager called me and said they could not get me a car in the color we wanted. I gave them a 2nd color to try. May 7th Kari sent an email and said there was a car being built for us....May 19th email car is still being built...June 26th I called and asked if they sold my car for the 2nd time...Kari said there was a radio problem and it would be coming. In July I got a call from Kari and said our car was in! ! ! ! I did not buy a car from this dealer----Can you understand why? ? ? ? Moral of the story---company attorney's money is greener I guess. More

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This is a very consumer friendly dealership. They will contact you by phone, text, or email with special notifications and maintenance updates. They always provide a loaner if they anticipate a They will contact you by phone, text, or email with special notifications and maintenance updates. They always provide a loaner if they anticipate a lengthy time for repairs. More

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I had a great experience at Lexus Kari was great as well As the others that Worked with me I would come to Lexus for future purchases As the others that Worked with me I would come to Lexus for future purchases More

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