Karen Suarez
Karen Suarez at Oakes Kia
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Karen Suarez

Finance Manager

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.8
131 Reviews
4.8

131 Reviews

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131 Reviews of Karen Suarez

December 20, 2024

Dealership Rating
Employee Rating

Travis was great. We were impressed with how he listened to our needs and preferences. He was incredibly patient and took the time to answer all our questions. He made More

by xalona.heartx
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bob Lackland , Travis Petrovich

Dec 20, 2024

Oakes Kia responded

It's fantastic to hear that Travis provided such attentive and patient service at Oakes Kia! We're delighted you found the perfect vehicle with his help. Thank you for sharing your experience, and enjoy your new ride!

December 20, 2024

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Employee Rating

We've purchased cars there before and felt comfortable going there again. The used car warranty was much better than others. More

by HUSKERWELLS72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 19, 2024

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It was a weird experience they could have put a new bed cover on the nice Tacoma that I bought More

by berniederry.1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Iverson, Bob Lackland

Dec 19, 2024

Oakes Kia responded

Congratulations on your new Toyota Tacoma. We appreciate your business at Oakes Kia, and if you need anything else, please let us know.

December 09, 2024

Dealership Rating
Employee Rating

We were at the dealership for about 4 hours and completed purchase of a new vehicle. We were pressured to buy additional things which is typical but still annoying. We had to go back to the dealership severa More

by Renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Darren Iverson, Seth Isaacs

Dec 10, 2024

Oakes Kia responded

Renee, I apologize for any inconvenience you faced with paperwork and communication. We strive for a smooth process, so it's disappointing to learn we fell short here. Please feel free to reach out if you'd like us to address any remaining concerns or questions. Thank you, Meaghan Hill - Finance Director - 816-474-2900

December 08, 2024

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Tim worked hard to get us the car we wanted. Christian assisted when he was needed, Karen also worked hard to make sure we were covered and did a great job explaining everything. More

by bbaker_8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Hodde, Cristian Arechiga

Dec 10, 2024

Oakes Kia responded

We're delighted to hear that Tim, Christian, and Karen provided excellent service during your visit to Oakes Kia. It's great knowing our team worked together seamlessly to meet your needs. Thank you for sharing this feedback!

December 05, 2024

Dealership Rating
Employee Rating

The experience was great! Darrin was great to work with and made the process really easy. Oakes Kia had the exact car we wanted and we couldn’t be happier. More

by wendtelise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Iverson

Dec 06, 2024

Oakes Kia responded

We're delighted to hear that Darrin made your experience at Oakes Kia so enjoyable and easy! Thanks for choosing us, and enjoy your new car!

December 02, 2024

Dealership Rating
Employee Rating

I purchased a truck with a bed cover. I asked the salesman if it was in good condition! He assured me it was. It was dark out by the time we finished! I found a piece of black duct tape l More

by smorrow.susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Darren Iverson

Dec 03, 2024

Oakes Kia responded

Susan, I'm disappointed to hear about your experience with the truck purchase. It's concerning that you felt misled and frustrated during this process. We strive for transparency and customer satisfaction, so I'd like to address these issues directly with you. Please feel free to reach out at your convenience. Thank you, Meaghan Hill - Finance Director - 816-474-2900

November 28, 2024

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Employee Rating

Great Great! ! Will purchase my next KIA from Steven. He did a great job completing. Thank you very much. More

by ffhbnl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Carroll, Meaghan Hill

Dec 02, 2024

Oakes Kia responded

We're delighted to hear that Steven provided you with a great experience at Oakes Kia! Thank you for your kind words, and we look forward to assisting you with your next KIA purchase.

November 27, 2024

Dealership Rating
Employee Rating

I dropped my car for service, expecting to get it back later in the evening and they had it done before I knew it. Friendly, quick. More

by david_dinges2532
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua

Nov 27, 2024

Oakes Kia responded

David, we're delighted to hear that our Oakes Kia team provided you with quick and friendly service! We appreciate your feedback and look forward to assisting you again in the future.

November 21, 2024

Dealership Rating
Employee Rating

This was an easy and seamless transaction. First time buying a car online and Tim made it a smooth process. I would buy from him again! More

by phomesks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Hodde, Seth Isaacs

Nov 21, 2024

Oakes Kia responded

We're delighted to hear that your first online car purchase was a smooth experience with Tim at Oakes Kia! Thank you for choosing us, and we look forward to assisting you again in the future.

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