131 Reviews
Write a Review131 Reviews of Karen Suarez
December 20, 2024
Travis was great. We were impressed with how he listened to our needs and preferences. He was incredibly patient and took the time to answer all our questions. He made We were impressed with how he listened to our needs and preferences. He was incredibly patient and took the time to answer all our questions. He made sure we picked the right vehicle to suit our needs. More
Other Employees Tagged: Bob Lackland , Travis Petrovich
December 20, 2024
We've purchased cars there before and felt comfortable going there again. The used car warranty was much better than others. going there again. The used car warranty was much better than others. More
Other Employees Tagged: Cristian Arechiga, Marion Martinez
December 19, 2024
It was a weird experience they could have put a new bed cover on the nice Tacoma that I bought cover on the nice Tacoma that I bought More
Other Employees Tagged: Darren Iverson, Bob Lackland
December 09, 2024
We were at the dealership for about 4 hours and completed purchase of a new vehicle. We were pressured to buy additional things which is typical but still annoying. We had to go back to the dealership severa purchase of a new vehicle. We were pressured to buy additional things which is typical but still annoying. We had to go back to the dealership several times to correct paperwork mistakes, during which time we got conflicting information from different employees which made it clear they did not know their processes. I had to call the dealership to find out our title was ready for pickup, and upon arriving and asking questions about out of state registration an employee was rude and refused to explain how the process worked. Overall not a pleasant buying experience. More
Other Employees Tagged: Darren Iverson, Seth Isaacs
December 08, 2024
Tim worked hard to get us the car we wanted. Christian assisted when he was needed, Karen also worked hard to make sure we were covered and did a great job explaining everything. Christian assisted when he was needed, Karen also worked hard to make sure we were covered and did a great job explaining everything. More
Other Employees Tagged: Tim Hodde, Cristian Arechiga
December 05, 2024
The experience was great! Darrin was great to work with and made the process really easy. Oakes Kia had the exact car we wanted and we couldn’t be happier. Darrin was great to work with and made the process really easy. Oakes Kia had the exact car we wanted and we couldn’t be happier. More
Other Employees Tagged: Darren Iverson
December 02, 2024
I purchased a truck with a bed cover. I asked the salesman if it was in good condition! He assured me it was. It was dark out by the time we finished! I found a piece of black duct tape l I asked the salesman if it was in good condition! He assured me it was. It was dark out by the time we finished! I found a piece of black duct tape later covering the whole! I went back and was told it was my problem! They actually thought about taking it off!! The manger was less than caring he sold it that way!! I was also not aware they charged a 4500.00 financing fee till it was all done. The financing drug on for hours!! They pushed hard to add things on! I felt frustrated but more anger at the whole deal! I now am waiting for the tire sensors to be replaced!! More
Other Employees Tagged: Darren Iverson
November 28, 2024
Great Great! ! Will purchase my next KIA from Steven. He did a great job completing. Thank you very much. ! Will purchase my next KIA from Steven. He did a great job completing. Thank you very much. More
Other Employees Tagged: Steven Carroll, Meaghan Hill
November 27, 2024
I dropped my car for service, expecting to get it back later in the evening and they had it done before I knew it. Friendly, quick. later in the evening and they had it done before I knew it. Friendly, quick. More
Other Employees Tagged: Carlos Amezcua
November 21, 2024
This was an easy and seamless transaction. First time buying a car online and Tim made it a smooth process. I would buy from him again! First time buying a car online and Tim made it a smooth process. I would buy from him again! More
Other Employees Tagged: Tim Hodde, Seth Isaacs