Karen Carofano | Page 7

As I write every time, everything and everyone were excellent. Problems, if any, are always handled in a timely manner and with the most expertise. excellent. Problems, if any, are always handled in a timely manner and with the most expertise. More

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Great Deal and Customer Service I had a 2008 RAV4 that was bought new and maintained through the years with great customer service. from this Dealership. Recently it began losing I had a 2008 RAV4 that was bought new and maintained through the years with great customer service. from this Dealership. Recently it began losing coolant internally somewhere. I had a Dealer loaner car while the problem was diagnosed, which in the end was not worth the repair cost. The Dealership sold me a new 2020 RAV4 Limited at a TruCare price and permitted me to keep the loaner car until the new car arrived at the Dealership from PA. Great price and great customer service. More

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Service rep was pleasant and efficient. Service was done in a very timely manner quicker than anticipated. One criticism.....with remodeling going on there were no signs prompting me where to go or where to in a very timely manner quicker than anticipated. One criticism.....with remodeling going on there were no signs prompting me where to go or where to leave the car. However, once inside staff was great! More

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Assuming it was due to the construction but I noticed that my drivers side rear tire was covered in mud and the wheel well very dirty. People are parking everywhere due to the lack of space and I assum that my drivers side rear tire was covered in mud and the wheel well very dirty. People are parking everywhere due to the lack of space and I assume it had to be driven through a muddy area. The service and staff were good as they always are. More

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Oil Change Plus others Went in for an Oil Change and Came out with a $467.00 bill. Other stuff was recommended to be done. Yuk. time went fast. I know it had to be done but Went in for an Oil Change and Came out with a $467.00 bill. Other stuff was recommended to be done. Yuk. time went fast. I know it had to be done but it is a tough time while I'm out of work for a workers' comp surgery More

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Great job you have done a wonderful job helping me to the max thank everyone at Toyota in Wallingford n went on an beyond to help me thank you John Savenelli for the wonderful job going beyond for me to get max thank everyone at Toyota in Wallingford n went on an beyond to help me thank you John Savenelli for the wonderful job going beyond for me to get my new 2019 Highlander More

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While I am normally pleased with the service, this time I was disappointed. It took 2 1/2 hours for an oil change and tire rotation. I made a 7AM appointment for prior to work and was told to allow 30-40 min was disappointed. It took 2 1/2 hours for an oil change and tire rotation. I made a 7AM appointment for prior to work and was told to allow 30-40 minutes. After over an hour, the car was returned to me without the oil change. They took it back telling me it would just take a few minutes. An hour later I was still waiting. More

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Good customer service is always the case here! So pleased with Toyota of Wallingford and their customer care over the years. Appointments for service are easily made, and repairs promptly completed So pleased with Toyota of Wallingford and their customer care over the years. Appointments for service are easily made, and repairs promptly completed. We recently needed service before taking a long drive and the service department fit us into their tight schedule to perform the repairs and complete them in an hour. More

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Great job great experience They took care of my car fast and efficiently pleasant to talk to waiting area was nice and clean everyone was very pleasant great experence They took care of my car fast and efficiently pleasant to talk to waiting area was nice and clean everyone was very pleasant great experence More

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Great dealership I really had great service at this dealership. I would highly recommend to my family and friends. Everyone was very friendly and helpful, from the fro I really had great service at this dealership. I would highly recommend to my family and friends. Everyone was very friendly and helpful, from the front desk to the service department. I felt that all my concerns were addressed and all questions answered. This was a positive experience More

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