Karen Carofano

great service good people to deal with clean and bright service center will tell others service center will tell others More

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Easy scheduling Pleasant staff (Mark) Car work done timely Thank you! Be back in 30k timely Thank you! Be back in 30k More

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Very knowledgeable and helpful. Explained to me what issues it might have and he was correct! Did not forced me to get anything done that I was not authorizing. Very professional Explained to me what issues it might have and he was correct! Did not forced me to get anything done that I was not authorizing. Very professional team! More

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service department followed through by doing a test drive with me after the service to be sure that the problem was solved. with me after the service to be sure that the problem was solved. More

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Service itself and staff are great. Scheduling not so much. I had an appointment for an oil change and they knew it was scheduled for me to wait for it. It still took over 1.5 hours. Co Scheduling not so much. I had an appointment for an oil change and they knew it was scheduled for me to wait for it. It still took over 1.5 hours. Considering you can drive through Valvoline and get done in 15 minutes (and they do a good job), 1.5 hours isn’t acceptable. More

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Being as this was my first service on my truck and with this dealership, where I bought my truck. I don't have a whole lot of experience with to base any facts. this dealership, where I bought my truck. I don't have a whole lot of experience with to base any facts. More

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They were very welcoming and tried their hardest to get me the best price for my vehicle! Thank you so much!! me the best price for my vehicle! Thank you so much!! More

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I can’t say enough about this dealership; The quality of product, my sales person Preston Studley, Mark in service, parts counter, finance, vehicle prep have all exceeded my expectations of a fine professio product, my sales person Preston Studley, Mark in service, parts counter, finance, vehicle prep have all exceeded my expectations of a fine professionally run establishment. I purchased two vehicles since December 2025 and my family purchased one. All transactions were negotiated without stress and a win win for all. Mark in service took care of me for one minor detail so I decided to have my Lexus serviced at this dealership. On both occasions Preston Studley reached out to me twice to verify my satisfaction with the vehicle I purchased and for that I give him 10 stars for being customer focused. More

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This is my second time leasing a truck from Toyota of Wallingford, and once again they completely exceeded our expectations. Anthony Bauer is truly next level. His knowledge, professionalism, and dedicat Wallingford, and once again they completely exceeded our expectations. Anthony Bauer is truly next level. His knowledge, professionalism, and dedication are unmatched. Anthony goes above and beyond in every possible way—he took the time to walk us through every detail, answered all of our questions with patience, and made the entire process smooth, stress-free, and actually enjoyable. Edward from their finance team, also phenomenal and made everything quick and easy. From the moment we walked in, we were treated like family, not just customers. Experiences like this are rare, and Anthony is a huge asset to Toyota of Wallingford. Because of him and the incredible team there, we will always continue to do business with Toyota of Wallingford and recommend them to anyone looking for an exceptional leasing or buying experience. More

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Anthony Baur was my salesman and he was great. He worked very hard to find the right new vehicle for me. He patiently listened to what I wanted in a vehicle and what my budget was and was able to He worked very hard to find the right new vehicle for me. He patiently listened to what I wanted in a vehicle and what my budget was and was able to find the perfect vehicle for me. I went in thinking I was buying a 4Runner but left with a 2026 Tundra, 1794 edition. We looked at and test drove many different vehicles. Even when Anthony left on vacation, he stayed in touch with me making sure everything was going smoothly. ALL the department heads were friendly and patient also. Edward Mayzler who handles the financial paperwork and warranty options was great. Jon Petro who is the Team Captain, was just as fantastic as everyone else. He took care of all the final details while Anthony was away on vacation. He didn't miss a beat. Even my last Service Advisor, Mark, came out to say hi and check out how my experience was going while I was testing different vehicles. Steve and Paul Zion should be very proud of the dealership they have spent years building. The new building is absolutely fantastic! I've only been going there for a few years but they treat me like we've grown up together. This great team and dealership has a friend and customer in me for a lifetime! Thank you everyone! More

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