Kao Chao
Kao Chao at Mazda of Elk Grove

Kao Chao | Page 2

Parts Manager

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

Contact Me
5.0
38 Reviews

Hello, my name is Kao Chao and I am the Mazda Parts Department Manager. I am married with a child and I am originally from Thailand. I enjoy playing poker and watch my favorite movie Rounders. I look forward to providing you with truly exceptional customer service.

5.0

38 Reviews

Write a Review

38 Reviews of Kao Chao

June 23, 2021

Dealership Rating
Employee Rating

Great job from everyone. Jon Murphy went out of his way to assure a good buying experience. More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Fernandez Cervantes , Jon Murphy, Taylor Schacher

Jun 24, 2021

Mazda of Elk Grove responded

Bill, It was a pleasure serving you! I'm thrilled to know you had such a great time with Jon. Wishing you many happy and healthy miles on the road!

November 23, 2019

Dealership Rating
Employee Rating

I met Gerlie online first and when I spoke on the phone, I Explained to her what I was looking for. When I got to the dealership and met her in person Gerlie made all my dreams come true! I got my dream car More

by cynthiad_8488
Recommend Dealer
Yes

Other Employees Tagged: Cyole Baker, Gerlie Fevidal, Vu Huynh

Nov 25, 2019

Mazda of Elk Grove responded

Cynthia, Thank you for the awesome review. We're so happy to hear that you drove out in your dream car with a great deal!! If you have any additional questions, please don't hesitate to give Gerlie or Cyole a call; we look forward to the continued relationship!

April 23, 2019

Dealership Rating
Employee Rating

Exceptional Gerlie & Kao, My wife recently had the passenger side visor replaced by Elk Grove Mazda. She commented to me how professional, courteous and frien More

by Gerlie123$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerlie Fevidal

Apr 23, 2019

Mazda of Elk Grove responded

George, Thank you for sharing your wife's exceptional experience with our service team. We're very glad that she was back out on the road well under our stated time, and that she had such a positive experience having her visor replaced with Gerlie and Kao. We look forward to assisting you and your wife in the future!

December 28, 2018

Dealership Rating
Employee Rating

Putting customer as a priority I came in for a recall and left with well fixed vehicle and another new car! All employees are well trained in their area. Stuff is very friendly an More

by 1 h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Clauson, EJ Delano, Francisco Morales, Garrett Oxnaes, Grant Salge, Billy Shields, Ratish Singh

Dec 29, 2018

Mazda of Elk Grove responded

1 h, Thank you so much for the wonderful review. We are so glad we could be to ensure you had a smooth and easy service, as well as a car-buying experience. We truly appreciate you and your loyalty. We look forward to seeing you again, but until then, happy motoring and enjoy your new car!

December 13, 2018

Dealership Rating
Employee Rating

Great customer service Kevin Burke was very efficient with his service and provided us with all the information we needed. We were able to get approved despite what we thoug More

by Desireed98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Burke

Dec 14, 2018

Mazda of Elk Grove responded

Desireed98, Thank you so much for the positive review. We are so glad we could be there to ensure you had a quick and easy car-buying experience. We truly appreciate you and your business. If you have anymore questions, please feel free to give us a call.

December 05, 2018

Dealership Rating
Employee Rating

Awesome Great customer service, always willing to answer questions, and very positive attitude; I will continue to do business and buy car parts. Thank you More

by serge1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fang Yang, Bill Thiessen

Dec 06, 2018

Mazda of Elk Grove responded

serge1234, Thank you for the awesome review. We truly appreciate you and your business. We look forward to continuing our friendship for many years to come. Until next time, happy motoring!

December 04, 2018

Dealership Rating
Employee Rating

Kao always helpful when we call or E-mail. When ever we call he is very pleasant on the phone and is quick to get back to us when we E-mail he as well. We have worked with a number of your team More

by parts7149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fang Yang, Bill Thiessen

Dec 05, 2018

Mazda of Elk Grove responded

parts7149, Thank you so much for your kind review. We are so glad Kao could be there to assist you with all your Mazda parts needs. We look forward to seeing you again soon, but until next time, happy motoring!

December 04, 2018

Dealership Rating
Employee Rating

ALWAYS THE RIGHT PART THE FIRST TIME I ALWAYS ORDER ALL MY MAZDA PARTS FROM THIS DEALERSHIP, BECAUSE THEY ALWAYS GIVE ME THE CORRECT PART THE FIRST TIME. THEY ARE FRIENDLY AND HELPFUL. More

by FRED S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fang Yang, Bill Thiessen

Dec 04, 2018

Mazda of Elk Grove responded

FRED S, Thank you so much for the great review. We are so glad we can continue to provide excellent service. We truly appreciate you and your loyalty!

December 04, 2018

Dealership Rating
Employee Rating

Excellent customer, by far the best. Always get the parts you ask for. Can't really complain. Just give Kao Chao a call if you need anything. More

by Mi64tym0us3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2018

Mazda of Elk Grove responded

Mi64tym0us3, Thank you so much for taking time to leave your review with us. We are so glad Kao has been there to ensure you had a great experience with us. We look forward to seeing you again, but until next time, happy motoring!

December 04, 2018

Dealership Rating
Employee Rating

Kao--is Great Koa, is always right on top of my orders and always keeps me posted on delivery eta.. Thanks for all you hard this last year and looking forward to n More

by kimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2018

Mazda of Elk Grove responded

Kimbo, Thank you so much for the great review. We are so happy Kao was there to ensure you have a great experience with us. We look forward to seeing you again!

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