Kao Chao | Page 4

Simple and Hassel Free no pressure With a move to Utah coming up in just a few weeks I was in the market for a new car. Interested in the Mazda CX-5 I decided to go look around the Elk With a move to Utah coming up in just a few weeks I was in the market for a new car. Interested in the Mazda CX-5 I decided to go look around the Elk Grove dealership. Garrett was beyond helpful even though we walked in right before closing. This did not bother him at all and never once did I feel like a bother keeping him past closing. He took his time to listen to exactly what I was looking for and the exact price I was able to speed. Once he gathered all that information he brought up a car and went for a test ride (after closing at this point). Never did I feel rushed or hassled into making a decision that I was not comfortable with. For a first time car buyer it was really nice. Along with Garret I have nothing but good things to say about the rest of the staff each person I talked to was genuinely welcoming and helpful. If you are in the market for a new car I would HIGHLY recommend Elk Grove Mazda as a first stop. More

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New Cx5 Nick made the process almost painless. He listened to what I wanted and didn't try to sell me something else! Would definitely shop here again Nick made the process almost painless. He listened to what I wanted and didn't try to sell me something else! Would definitely shop here again More

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Excellent sales staff. Friendly and knowledgeable. My husband and I have purchased many vehicles over the years but this dealership has been the most pleasant to deal with. We like the no pressure sale My husband and I have purchased many vehicles over the years but this dealership has been the most pleasant to deal with. We like the no pressure sales as well as the helpfulness of our salesman. Nice to see a salesman that knows the features and functions of the vehicle. Love the look of the CX5, the manuverability and comfort. More

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The staff that we dealt with were very friendly and helpful,they were able to get the Miata that me and my wife wanted,a beautiful pearl white power hardtop,automatic,in a timely manner and they gave m helpful,they were able to get the Miata that me and my wife wanted,a beautiful pearl white power hardtop,automatic,in a timely manner and they gave me a great price on my 2 trade-ins,I felt like it worked for both for them and me. More

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Great experience. Everyone was extremely nice and always made sure I was help. Everyone was easy to talk to and they were very relatable. I was help by Garrett and he was extremely helpful and took the time made sure I was help. Everyone was easy to talk to and they were very relatable. I was help by Garrett and he was extremely helpful and took the time to make sure that I understood everything about the car I was and eventually bought. More

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I highly reccomend mazda of elk grove I leased a 2014 Mazda 6 great car. Ratish is a great sales consultant who has very good product knowledge and very easy to work with. Also John Hennessy was great Mazda 6 great car. Ratish is a great sales consultant who has very good product knowledge and very easy to work with. Also John Hennessy was great the day after I got my car I had something in the sidewalll of my tire his team replaced the tire and I was on my way!! Great dealership great experience!! More

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Ordering parts and getting the correct parts can be very hard at times, but having Bill Thiessen and Kao Chao at the Mazda of Elk Grove parts department makes it very easy and simple. Bill is always 100% ac hard at times, but having Bill Thiessen and Kao Chao at the Mazda of Elk Grove parts department makes it very easy and simple. Bill is always 100% accurate with parts orders and at times will even deliver the parts himself. Kao is a great leader for that parts department and always takes good care of his customers. I recommend Bill and Kao to every shop/vender I talk to. The only thing I would suggest is to have your main counter guys work Monday thru Friday. Most shops order Mondays thru Fridays and its assurance knowing Bill and Kao are the two guys we can count on during the work week. Great job guys! Keep up the good work! More

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Kao Chao was very courteous as well as helpful with finding out information about potential Mazda parts to purchase. If you need to purchase official Mazda parts, speak to this man. finding out information about potential Mazda parts to purchase. If you need to purchase official Mazda parts, speak to this man. More

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