Justin Windish

In April 2025, we took a leap of faith and purchased a brand-new 2025 VW Taos from Perrysburg Auto Mall—a dealership we’d never worked with before, and a brand we’d never owned. Thanks to Justin Windish, brand-new 2025 VW Taos from Perrysburg Auto Mall—a dealership we’d never worked with before, and a brand we’d never owned. Thanks to Justin Windish, who went above and beyond to secure us the best deal possible, we drove home in a car we loved instantly. It felt like the perfect start to what we hoped would be a smooth journey. Then, in July, life threw us a curveball. We were in a collision, thankfully with no injuries, but our car was in need of repairs. We trusted Perrysburg Auto Mall’s Wreck Center to handle the restoration, expecting a standard process. What we didn’t expect, however, was the delay in parts—a wait that stretched nearly two months. With just one vehicle and school approaching, it was far from ideal. At that point, I might have focused on the frustration of the delay. But what followed turned this into a story of exceptional service recovery. After several calls, Eric Scott, Nathen McDaniel, and their team sprang into action. They didn’t just acknowledge the inconvenience—they fixed it. They secured a loaner vehicle for us when we needed it most, a gesture so rare that even our insurance adjuster remarked, “That almost never happens.” It was a reminder that Perrysburg Auto Mall doesn’t just sell cars—it stands by its customers, no matter the circumstances. Fast forward to today: our car is back, restored to perfection (though we did notice the gas tank was empty—let’s chalk that up to another story). Through the highs of buying our dream car and the unexpected challenges that followed, Perrysburg Auto Mall proved time and again that customer satisfaction isn’t just a priority—it’s a promise. In February 2026, we returned to Perrysburg Auto Mall to purchase a used 2020 VW Tiguan. The buying process was seamless, just like the first time. But the real test came a few months later when we faced engine trouble—excessive oil consumption, a diagnosis for a new engine, and a denied warranty claim. Once again, Perrysburg Auto Mall stepped up. They covered most of the cost themselves, reinforcing that their commitment to their customers goes beyond the sale. This isn’t a story about getting things for free. It’s about a dealership that listens, adapts, and does right by its customers, even when it’s not easy. Building a relationship with Danielle, Nathen, Justin, Keith, and Eric has made all the difference in our car-buying and ownership journey. No experience is perfect, but at Perrysburg Auto Mall, how they handle the imperfections is what truly sets them apart. We’ve recommended them to many over the past year and a half, and we’ll continue to sing their praises—because they’ve earned it. More

by jllightle Verified Customer Verified Customer

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First time with this dealership, over and above my expectations. Repairs took less than an hour. expectations. Repairs took less than an hour. More

by bclifton1 Verified Customer Verified Customer

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This is our 3rd vehicle purchased at Perrysburg Auto Mall. Justin did an amazing job helping us pick out our new Atlas. He was never in a hurry even though it was past their closing time. When we picked Mall. Justin did an amazing job helping us pick out our new Atlas. He was never in a hurry even though it was past their closing time. When we picked the vehicle up, he spent a significant amount of time explaining all the features and even went the extra mile to tell us to text or call anytime with questions. I would highly recommend him. The only downfall of the whole experience was when we had settled on a price, he told me they had gotten my payment where we needed it to be, and it was only 1 cent into the range. So literally $9.99 cents over what we had expected, and we didn't find that out until we met with Candy in financing. Seems minor but over the length of the loan its $600.00 More

by brenda.zeller Verified Customer Verified Customer

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Easy in and out. Sales rep was great and they had a nice large selection of vehicles to get us exactly what we wanted! Sales rep was great and they had a nice large selection of vehicles to get us exactly what we wanted! More

by matthew.cooper Verified Customer Verified Customer

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The establishment was clean and well maintained. I was greeted with kindness and left with a car I truly love. I was greeted with kindness and left with a car I truly love. More

by netta.stewart Verified Customer Verified Customer

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Justin is one of the best! He is a human manual, very knowledgeable. He is also kind and patient. He made sure all my needs were met and I got the vehicle I wanted. Justin He is a human manual, very knowledgeable. He is also kind and patient. He made sure all my needs were met and I got the vehicle I wanted. Justin and Candie in finance are both great at their jobs and they had me together real quick. The fastest, best, unforgettable car experience I have ever had! More

by Mz Meeks Verified Customer Verified Customer

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Eric provided the best service to get me my dream car! He had the car prepped warmed up. I test drove it purchased it and he had me on my way home in no time. Very fast and very friendly service. I will h He had the car prepped warmed up. I test drove it purchased it and he had me on my way home in no time. Very fast and very friendly service. I will highly recommend this salesman and dealership to everyone! More

by kylynn0905 Verified Customer Verified Customer

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Excellent experience from top to bottom. I would highly recommend this dealership. Justin was very professional and assisted in answering all our questions. I would highly recommend this dealership. Justin was very professional and assisted in answering all our questions. More

by smckelvey Verified Customer Verified Customer

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Trade in and purchase was quick and easy. I got a quick response to an email quote request I got a quick response to an email quote request More

by buckyb1973 Verified Customer Verified Customer

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We had a few hiccups in the process but feel Justin was upfront and honest with us. VW of perrysburg made it right in an issue that they did not have direct control of. upfront and honest with us. VW of perrysburg made it right in an issue that they did not have direct control of. More

by martyjl810 Verified Customer Verified Customer

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