Justin Sgro
Justin Sgro at Liberty Buick

Justin Sgro | Page 3

General Manager

Liberty Buick

8737 W Bell Rd
Peoria, AZ 85382

Contact Me
5.0
46 Reviews

Dealership Experience

27 yrs, 11 mos

Languages Spoken

English English

5.0

46 Reviews

Write a Review

46 Reviews of Justin Sgro

July 22, 2018

Dealership Rating
Employee Rating

VERY ANGRY to HAPPY I am single, female and 68. When I first came in to Liberty Buick I was coming in to trade my Beautiful Honda Accord with 25,414 miles in excellent co More

by Connie C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simon Mindrut, Chris LeGere , Tim Carrasco, Dylan Culp

Jul 23, 2018

Liberty Buick responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Justin Sgro

June 23, 2018

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Employee Rating

Always outstanding! Liberty Buick has a knack for hiring very professional and personable staff. Tim Carrasco is knowledgeable and if he doesn't have the answer he will f More

by fogle2803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Carrasco, J.J. Jaramillo, Kevin Moore, Josh

Jun 25, 2018

Liberty Buick responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Tim assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Justin Sgro

December 12, 2017

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Employee Rating

Vehicle Service Good service and friendly people.I have been buying GM cars for over 50 years and this dealership is the first one that everyone is helpful. More

by RICH 32068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Frith

August 20, 2017

Dealership Rating
Employee Rating

Outstanding Quality Service you can trust My Visit to Liberty Buick was not what I expected. I came across a vehicle advertised online that I was curious to see in person. I left my house fo More

by Zulema P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Culp, J.J. Jaramillo, Dylan, sales

June 12, 2017

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Employee Rating

Liberty Buick Review Liberty Buick is a huge supporter of Liberty High school where both my wife and I work. When we were in the market to buy a vehicle we wanted to start More

by P5_Ranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Loyola, Josh Sgro, Vlad Sasaran

May 28, 2017

Dealership Rating
Employee Rating

Great and painless experience I recently bought a second vehicle from Liberty Buick. I had the pleasure of dealing with Justin Sgro, John Harrison, and Brad TeBrake. They are not y More

by Genesia M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Harrison , Brad TeBrake

Jun 09, 2017

Liberty Buick responded

Genesia, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Justin Sgro 623-933-5000

May 19, 2017

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Employee Rating

Most arrogant GSM I've ever talked to Justin the GSM had so much arrogance that he has forever put a bitter taste in my mouth. His lies about how dealerships work and his pushy attitude wi More

by Doosmom16
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Apr 06, 2019

Liberty Buick responded

This person Ms. Doosmom16 was not the buyer. Two weeks prior to this incident I had a interpreter call me saying she had a gentleman from Japan coming out and wanted to buy this fully loaded Cadillac from our dealership. The customer buying the vehicle did not speak english so I would have to go through his interpreter for pricing, etc. The interpreter was a very nice lady and was helping me and her client agree on price, day of pickup, etc. We agreed on price, I made him a great deal because I was excited for him and his first vehicle in the United States. I really wanted to show him how great and easy it is to do business here at Liberty Buick even if you are from another country! We were all excited for the big day, for him to pick up his new car! Now another customer came in that same morning wanting to buy this Cadillac, we told that customer it was already sold. When the man from Japan arrived in the states he came to the dealership with his interpreter and another lady (Mrs Doosmom 16). She came in the dealership demanding to speak to the manager. I went in the office and she said you need to lower your price like $400 dollars, she said she had worked in the car business and she knows how this stuff works? I told her Im sorry but we all worked on this deal for the last two weeks and I cannot go any lower on the price plus it is much lower then the kelly blue book price. She said thats not true she knows what cars are worth she proceeded to tell me kelly blue book means nothing she said there are many more Cadillac's out at other dealerships. I said well Im sorry I cant go any lower and I feel that the customer is still going to buy the vehicle because we worked so hard together. I am sorry she misunderstood my sense of urgency for arrogance. I did let her know there was someone else here in the morning looking at the vehicle but we had a sold tag in it and told him it was not available. She said lower the price or we are not buying it, she then stormed out of the office and said we are leaving. The interpreter walked by me embarrassed and she apologized saying sorry for bringing her and making a scene. I said no need to apologize you and your client are great people to work with and they left. The other salesperson called the customer that was looking at the car earlier and he came in and bought the Cadillac within the hour. Ms Doosman16 came back about three hours later wanting to negotiate more and we told her the car already sold. She stormed out saying she was going to leave bad reviews about the dealership. The interpreter did call us back and thanked us for everything, she also said we were more than fair with the deal we offered her client.

March 07, 2017

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Employee Rating

great dealership General manager Justin Sgro is a pleasure to work with and a man of his word. Thank you Justin. Benny Bungert is a very pleasant laid back salesman wh More

by craigb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Benny Bungert

Mar 08, 2017

Liberty Buick responded

Craig, thank you for taking the time to leave us feedback. You really made our day today.

August 17, 2016

Dealership Rating
Employee Rating

Good day. Josh was very helpful and understanding with my situation and looked up and down for a perfect car for me, and I'm very thankful for that. Thank you s More

by Lexie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 24, 2016

Dealership Rating
Employee Rating

Exceeded my expectations. From the late evening "Liberty Chat Site" with Josh, A Vehicle test drives with his partner Mike, an phone call with Drew to finalize the deal, and fi More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Lara, JJ and Mike

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