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Justin Martin

Overview Reviews (109) Inventory (152)

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Justin Martin

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Justin Martin

Sales & Leasing Consultant

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.7

109 Reviews

Overview Reviews (109) Inventory (152)

4.7

109 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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109 Reviews of Justin Martin

February 22, 2025

Dealership Rating

Employee Rating

Will Morris and Justin Martin were both excellent people to work with when buying a car. to work with when buying a car. More

by J.E.KENNARD

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Trisden Toccaline

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Feb 23, 2025 -

Gary Rome Kia responded

Here at Gary Rome Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Will and Justin, and it was a pleasure having you at the dealership. We appreciate your review!

February 16, 2025

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Employee Rating

They were very helpful in helping me choose what car to get and give me a bunch of options get and give me a bunch of options More

by AUSTINWHITTEL799

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Boglisch, Steve Liptak, Karissa Leduc, Mary Lavelli, Shaun Stevens , Dangelo Sanchez, Vanessa Williams

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Feb 17, 2025 -

Gary Rome Kia responded

We are so glad that we had the opportunity to work with you, Austin, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 09, 2025

Dealership Rating

Employee Rating

Everyone was super helpful and kind. They were able to answer all of my questions and find me a car that worked for me! Great customer service and an overall great experience! They were able to answer all of my questions and find me a car that worked for me! Great customer service and an overall great experience! More

by NATALIE1221

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Liptak, Shaun Stevens

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Feb 10, 2025 -

Gary Rome Kia responded

Natalie, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gary Rome Kia!

January 31, 2025

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Employee Rating

Always a pleasure with excellent customer service and efficiency. It’s like poetry in motion. efficiency. It’s like poetry in motion. More

by DEEDEEJAXELVIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Liptak

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Feb 02, 2025 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2025

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Employee Rating

I Was treated professionally I’m satisfied with service provided Will return for future service provided Will return for future service More

by JMCHENIER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 27, 2025 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

January 12, 2025

Dealership Rating

Employee Rating

Justin was very easy to work with and very patient. The finance manager made everything easy to understand and was very organized. The finance manager made everything easy to understand and was very organized. More

by INDIARAKENNEY29

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Liptak, Shaun Stevens

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Jan 13, 2025 -

Gary Rome Kia responded

Thank you so much for your kind words for Justin, and for taking the time to leave us this wonderful feedback!

December 21, 2024

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Employee Rating

great service. quick and easy. had friendly customer service. i would recommend to my friends. quick and easy. had friendly customer service. i would recommend to my friends. More

by MICHAELMARION43

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Brian Boglisch, Steve Liptak, Brianna Zemrock, Karissa Leduc, Mary Lavelli, Shaun Stevens , Dangelo Sanchez, Vanessa Williams

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Dec 23, 2024 -

Gary Rome Kia responded

Thank you, Michael, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

December 19, 2024

Dealership Rating

Employee Rating

Justin Martin was great. He was very accomodating and professional. Glad to do business with him. He was very accomodating and professional. Glad to do business with him. More

by LBIRD3711

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Liptak

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Dec 21, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Justin delivered such a great experience!

December 18, 2024

Dealership Rating

Employee Rating

Awful. Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that it has been brought in to fix. More

by JONATHANASKEW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: David Nathan, Telesha Williams, Steve Liptak, Brianna Zemrock, Karissa Leduc, Shaun Stevens, Denise Carr , Dangelo Sanchez, Vanessa Williams

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Dec 18, 2024 -

Gary Rome Kia responded

Thank you for bringing this to our attention, Jonathan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 07, 2024

Dealership Rating

Employee Rating

Easy to schedule. Very professional in person to work with. They have a great communication. Process. Liked the shuttle service also. Very professional in person to work with. They have a great communication. Process. Liked the shuttle service also. More

by LUIGI1947

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 09, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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