Justin Lugo
Justin Lugo at Mtn. View Ford

Justin Lugo | Page 12

Sales Consultant

Mtn. View Ford

301 E 20th St
Chattanooga, TN 37408

Contact Me
5.0
132 Reviews

Dealership Experience

8 yrs, 2 mos

Industry Experience

9 yrs, 3 mos

Languages Spoken

English English

German German

View more languages
5.0

132 Reviews

Write a Review

132 Reviews of Justin Lugo

February 25, 2021

Dealership Rating
Employee Rating

2nd car I have bought from Justin Lugo. He is top notch and doesn’t pressure you in anyway. Jason Rose in finance throughly explained the paperwork to me and was more than happy to help clarify any questio More

by Cody M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Rose , Brandi Conversica, Kassie Stillwell

Feb 26, 2021

Mtn. View Ford responded

Cody, thank you for your kind review; we are happy to pass along your comments to the team here at Mtn. View Ford! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 14, 2021

Dealership Rating
Employee Rating

Dealership was fast to respond to my inquiry about a certain vehicle. Because I was coming from out of town they quickly sent me a video walk around of the vehicle was interested in which was very helpf More

by ryan_prather2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tamara Fikes

Feb 16, 2021

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 26, 2021

Dealership Rating
Employee Rating

I loved Justin’s personalized videos! I felt like I knew him before we even met in person. This was my first car buying experience and I never dreamed it would go this smoothly. Wouldn’t change a thing! More

by Rebeccakatepaschall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tamara Fikes

Jan 28, 2021

Mtn. View Ford responded

Hi Rebecca, we are glad to hear Justin took such great care of you during your buying experience. If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Congratulations on your new car!

January 04, 2021

Dealership Rating
Employee Rating

Justin Lugo was my sales agent and yes he gets 5 stars. He was by far the best sales agent that I have ever dealt with. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We do hope we can be of assistance in the future. Take care!

December 28, 2020

Dealership Rating
Employee Rating

The Mountain View team is very knowledgeable and did everything within their power to make sure I was happy with my vehicle choice. Once chosen, the closing process was extremely smooth and quick. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Rose

Dec 30, 2020

Mtn. View Ford responded

Hello Scott, we're so pleased to hear that everything was completed so quickly and to your satisfaction! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 20, 2020

Dealership Rating
Employee Rating

basically I made my purchase from another state and it basically I made my purchase from another state and it was made easy by Justin and he was ready to go when I arrived. I was really dreading a long dr More

by superblackbirdone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2020

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 16, 2020

Dealership Rating
Employee Rating

Justin was very attentive to my wants and was able to offer several purchasing/leasing options for me. I would recommend Justin to my friends and family. Thanks for your help. More

by LynneL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson, Jason Rose

Dec 24, 2020

Mtn. View Ford responded

Hi Lynnel, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

November 20, 2020

Dealership Rating
Employee Rating

Justin and the team did a fantastic job for us! With Covid 19, he sent videos and was quick to respond to our calls. It was an easy and pleasant buying experience. More

by rgaylord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson, Jason Rose

Nov 25, 2020

Mtn. View Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 27, 2020

Dealership Rating
Employee Rating

Were willing to work on price to give us a good deal and Justin was prompt with communication through the whole process and kept us in the loop the whole way. He was great to do business with and I would 1 More

by cabby737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Mtn. View Ford responded

We're so glad to hear that you had a five star car shopping experience with Justin. Please let us know if there is anything else you may need from us; we're always happy to help! We hope you have a fantastic day, and enjoy your new car!

October 22, 2020

Dealership Rating
Employee Rating

Thank you Justin for making my dream Truck come true. MTN View Ford is the only Dealership I will deal with from now on. :0) More

by Tennesseegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson, Joe Centers, Jason Rose , Chad Akins, Brandi Conversica, Joey Killingsworth, Kassie Stillwell, Bernie Sullivan

Nov 04, 2020

Mtn. View Ford responded

Hi there, we are glad to hear Justin took such great care of you during your buying experience. If you need anything else from us, please feel free to give us a call or stop by. Congratulations on your new truck!

Dealership Inventory (379 Vehicles)

used 2023 Toyota Crown car, priced at $36,842
2023 Toyota Crown
used
Metal exterior
CVT
All-wheel Drive
used 2025 Ford F-150 car, priced at $43,498
2025 Ford F-150
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Lincoln Navigator car, priced at $99,297
2026 Lincoln Navigator
new
Gray Mist exterior
Automatic
Four-wheel Drive
used 2023 Lincoln Aviator car, priced at $34,132
2023 Lincoln Aviator
used
Black Metallic exterior
Automatic
All-wheel Drive
used 2020 Ram ProMaster 1500 car, priced at $20,955
2020 Ram ProMaster 1500
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
new 2026 Ford Maverick car, priced at $30,570
2026 Ford Maverick
new
Gray Metallic exterior
Automatic
All-wheel Drive