Justin Frey
Justin Frey at Niello Volvo Cars Sacramento
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Justin Frey

Sales Manager

Niello Volvo Cars Sacramento

4609 Madison Ave
Sacramento, CA 95841

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4.9
61 Reviews

Dealership Experience

4 yrs, 8 mos

4.9

61 Reviews

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61 Reviews of Justin Frey

March 24, 2025

Dealership Rating
Employee Rating

Matt in service was very helpful. Gave us blunt, honest, assessments of the condition of our 10-year-old car. And we're very happy with the decision to replace it. More

by SWILLIAMS49
Recommend Dealer
Yes

Other Employees Tagged: Jessica LeClerc

Mar 25, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that Matt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 24, 2025

Dealership Rating
Employee Rating

Great and professional service, we had excellent experience The crew is extremely polite, informative, helpful, and efficient. More

by SALARU_ION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica LeClerc

Mar 25, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. Justin, Jessica, and our team appreciate your business and hope to see you again soon! TJ Upton General Manager tupton@niello.com (916) 245-2231

March 14, 2025

Dealership Rating
Employee Rating

Great service and friendly personnel I would recommend them to a friend or family member More

by MATTJPARTRIDGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark, Cole Kelley

Mar 16, 2025

Niello Volvo Cars Sacramento responded

Here at Niello Volvo Cars Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Matt, and it was a pleasure having you at the dealership. We appreciate your review! TJ Upton General Manager tupton@niello.com (916) 245-2231

March 10, 2025

Dealership Rating
Employee Rating

Dealership was fine, fast access, deal done. Salesman verbally misrepresented options, option levels. If the steering wheel shows an option and the salesman says it has it, it should be there. More

by Xc40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Higgins

Mar 11, 2025

Niello Volvo Cars Sacramento responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. TJ Upton General Manager tupton@niello.com (916) 245-2231

March 09, 2025

Dealership Rating
Employee Rating

My experience with Nielo Volvo was excellent. Jessica was a pleasure to work with throughout out the leasing experience. She was professional, straightforward and friendly. And she went above and More

by JAMIE.FLANIGAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica LeClerc , Carl Dantes, Andrew (processed paperwork)

Mar 09, 2025

Niello Volvo Cars Sacramento responded

Jamie, we are very happy to hear that Jessica provided you with such a positive experience! We sincerely value your business and look forward to your next visit. TJ Upton General Manager tupton@niello.com (916) 245-2231

February 28, 2025

Dealership Rating
Employee Rating

Great experience friendly environment and no pushing in buying anything. I really appreciated the help in finding the car for my wife More

by JCATRIP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: RJ Moore

Feb 28, 2025

Niello Volvo Cars Sacramento responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

February 05, 2025

Dealership Rating
Employee Rating

We enjoyed the process, Brian M. was very helpful and respectful, as was Brian Bladow. More

by BRAD94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Machado, Brian Bladow

Feb 05, 2025

Niello Volvo Cars Sacramento responded

Brad, thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! TJ Upton General Manager tupton@niello.com (916) 245-2231

January 24, 2025

Dealership Rating
Employee Rating

I liked the low pressure approach from my sales rep Edward. I also was very satisfied with the financial process. More

by WATKINSRAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Edward and our team. We're glad to hear we delivered such a great experience! TJ Upton General Manager tupton@niello.com (916) 245-2231

January 12, 2025

Dealership Rating
Employee Rating

Three things impressed me about Niello Volvo. 1) They were honest that the discount I received would not be available the very next day (I checked to validate) and 2) they got me dinner because I More

by GINA.TURLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica LeClerc

Jan 13, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review, Gina. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

December 16, 2024

Dealership Rating
Employee Rating

Team did a good job and the car is beautiful. One issue was found later and that was resolved quickly. More

by ZACHULHAQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2024

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

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