Justin Frey

Working with Michael was a pleasure. He was very knowledgeable and helpful throughout the process. Andrew made the financial part of the transaction a 'no sweat' process. We used th He was very knowledgeable and helpful throughout the process. Andrew made the financial part of the transaction a 'no sweat' process. We used the 'docusign' process which enabled my wife to participate from home while I was in the dealership. We really appreciated that capability. More

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I was expecting a headache with the purchase process but Niello made it extremely simple. I came from outside of the area and they accommodated my schedule and expedited the process knowing I had a consider Niello made it extremely simple. I came from outside of the area and they accommodated my schedule and expedited the process knowing I had a considerable trek back. The process in the dealership was smooth - Sean was OUTSTANDING and made a long, stressful day so much better. I worked with RJ to get the quote sorted before coming to the dealership. Overall, the experience was as expected but I never feel good about having sales try to slip in another unnecessary cost. RJ was agreeable about backing down when I insisted that certain additions that he kept trying to add in (ex: the GPS tracker, powder coated hubcaps) be excluded. I never actually met Justin - he was busy and was originally going to step in on RJ's day off. But Sean picked up the slack and was the hero of the experience. More

by JM Verified Customer Verified Customer

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My wife and I were heartened by the professionalism and respect shown to us by Brian Machado at Niello Volvo. Overall the buying experience was fun and easy and we love our new C40 Recharge! respect shown to us by Brian Machado at Niello Volvo. Overall the buying experience was fun and easy and we love our new C40 Recharge! More

by DENVERBGREGORY Verified Customer Verified Customer

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My whole experience was great! It was easy to see the car I wanted using Cars.com and the AI tool reached out right away to book an appointment. The next day I was able to get to t It was easy to see the car I wanted using Cars.com and the AI tool reached out right away to book an appointment. The next day I was able to get to the dealer, and RJ was such a great salesman. I showed up early and he made sure to ask if I was “Ben”, because he knew I had an appointment. That meant a lot to me, that he wanted to keep my appointment a priority over any random person that may come early. Even finalizing the paperwork with the finance manager Brian was enjoyable because he was a car guy himself! 10/10 rating for me! More

by BERVA Verified Customer Verified Customer

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Matt in service was very helpful. Gave us blunt, honest, assessments of the condition of our 10-year-old car. And we're very happy with the decision to replace it. Gave us blunt, honest, assessments of the condition of our 10-year-old car. And we're very happy with the decision to replace it. More

by SWILLIAMS49 Verified Customer Verified Customer

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Great and professional service, we had excellent experience The crew is extremely polite, informative, helpful, and efficient. experience The crew is extremely polite, informative, helpful, and efficient. More

by SALARU_ION Verified Customer Verified Customer

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Great service and friendly personnel I would recommend them to a friend or family member them to a friend or family member More

by MATTJPARTRIDGE Verified Customer Verified Customer

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Dealership was fine, fast access, deal done. Salesman verbally misrepresented options, option levels. If the steering wheel shows an option and the salesman says it has it, it should be there. Salesman verbally misrepresented options, option levels. If the steering wheel shows an option and the salesman says it has it, it should be there. No adaptive cruise. Dead, labeled factory buttons, inop, not available on our trim. Misleading. More

by Xc40 Verified Customer Verified Customer

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My experience with Nielo Volvo was excellent. Jessica was a pleasure to work with throughout out the leasing experience. She was professional, straightforward and friendly. And she went above and Jessica was a pleasure to work with throughout out the leasing experience. She was professional, straightforward and friendly. And she went above and beyond by getting my vehicle to me so quickly in Southern California. As soon as I received the vehicle, Carl spent time with me over FaceTime to make sure I understood the technology in the Volvo. He was patient and friendly. I will definitely take my business back here the next time I am looking for a vehicle. More

by JAMIE.FLANIGAN Verified Customer Verified Customer

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Great experience friendly environment and no pushing in buying anything. I really appreciated the help in finding the car for my wife buying anything. I really appreciated the help in finding the car for my wife More

by JCATRIP Verified Customer Verified Customer

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