Justin Cutler

Justin was by far the most considerate and professional team member I have ever dealt with at this location. He listen to my concerns and didn’t down play them. He didn’t try and sell it off as over due ma team member I have ever dealt with at this location. He listen to my concerns and didn’t down play them. He didn’t try and sell it off as over due maintenance causing issues. I have a 2020 Ascent that from day one has had issues. Every other time I’ve brought up concerns I was referred to a maintenance list. He has renewed my confidence in taking my vehicle to the dealership. I look forward and will request to only work with Justin. Thanks again car has never ran better!! More

by nviously360 Verified Customer Verified Customer

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The service department did a great job repairing my car! They accommodated me with a courtesy car, and had the repairs completed quickly! They accommodated me with a courtesy car, and had the repairs completed quickly! More

by Erica G. Verified Customer Verified Customer

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It took much longer to figure out the TPMS problem than I anticipated so my visit was quite long. Your new facility is great but honestly inconvenient compared to the old location anticipated so my visit was quite long. Your new facility is great but honestly inconvenient compared to the old location More

by andyum Verified Customer Verified Customer

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I was the first car at 7:30am when the dealership opened. I did have an appointment. They only checked my car and gave an estimate. I was there over 2 hours. I think they forgot about me. I will not be going I did have an appointment. They only checked my car and gave an estimate. I was there over 2 hours. I think they forgot about me. I will not be going back. More

by DAWNDETRA Verified Customer Verified Customer

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Excellent, all dealerships should model themselves after. Lakeshore Subaru Very friendly Very helpful Excellent mechanics Work was completed on time and RIGHT Lakeshore Subaru Very friendly Very helpful Excellent mechanics Work was completed on time and RIGHT More

by donthave0 Verified Customer Verified Customer

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Overall we have been very pleased with the dealership, other than having difficulty in contacting someone. There may be legitimate reasons for this. other than having difficulty in contacting someone. There may be legitimate reasons for this. More

by deanb.baumgartner Verified Customer Verified Customer

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My 30k mile service check for my Crosstrek took roughly 90 minutes which was fantastic. Justin was great and took care of my ride and I. 90 minutes which was fantastic. Justin was great and took care of my ride and I. More

by TTROEGER Verified Customer Verified Customer

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Always professional and thorough and they don’t try to push unneeded repairs. I have all my car’s services done here, including buying tires. Never a bad experience. push unneeded repairs. I have all my car’s services done here, including buying tires. Never a bad experience. More

by middleburysoap Verified Customer Verified Customer

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Very happy both with sales personnel and with the service received, and especially for the detailed explanation and discussion of causes of the reasons for my visit to the service department. Micah was great received, and especially for the detailed explanation and discussion of causes of the reasons for my visit to the service department. Micah was great in the sales department, and Justin was great in service. More

by gordonbruns Verified Customer Verified Customer

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