Owen Taylor

We prefer to use Lakeshore instead of our local dealership in Chicago. Lakeshore is much friendlier and treat us nicely and a beautiful dealership. dealership in Chicago. Lakeshore is much friendlier and treat us nicely and a beautiful dealership. More

by soccercrew13 Verified Customer Verified Customer

Report | Print

Good service, and friendly staff. Also enjoyed the longe that was available while I waited for my vehicle. Also enjoyed the longe that was available while I waited for my vehicle. More

by mrcandpjc Verified Customer Verified Customer

Report | Print

Easy to make appointment. Flexible. Service was performed quickly and well I d recommend dealership for Subaru service Flexible. Service was performed quickly and well I d recommend dealership for Subaru service More

by dan@schulz.com Verified Customer Verified Customer

Report | Print

Prompt and friendly Always on time and efficient Would recommend to anyone for service Ok recommend to anyone for service Ok More

by Rhondaberg04 Verified Customer Verified Customer

Report | Print

Great customer service! Everyone is extremely friendly and helpful. I love my Subaru and look forward to my next one! Everyone is extremely friendly and helpful. I love my Subaru and look forward to my next one! More

by diane.veldheer Verified Customer Verified Customer

Report | Print

Second time I’ve had service on my Subaru. The first time they forgot to put parts back for the cabin air filter. They also forgot my oil change sticker. This time when I first arrived I stood The first time they forgot to put parts back for the cabin air filter. They also forgot my oil change sticker. This time when I first arrived I stood at the counter for about two minutes while a service rep played on their cell phone. another person had to tell him that I was standing there waiting. After receiving the service, I did not receive a discount on my next service of 25% as promised after the previous error. When I pointed this out, they revise the invoice and the price increased. When I point out the disparity in the discount, he tried to tell me it was close, although it was several dollars off. It took a third time for him to do the calculation and get it correct. More

by deancj Verified Customer Verified Customer

Report | Print

Very friendly staff. Dealership waiting area is clean, & nice. Appreciate the thoughtful beverages, snacks, & dog treats. Dealership waiting area is clean, & nice. Appreciate the thoughtful beverages, snacks, & dog treats. More

by Julieflips Verified Customer Verified Customer

Report | Print

We got in and out pretty fast. Really appreciated Michelle Carpenter's advice on the right rear panel. Really appreciated Michelle Carpenter's advice on the right rear panel. More

by dgray0094 Verified Customer Verified Customer

Report | Print

Nice and friendly. Issues with work being completed multiple times. Work not being double checked. Issues with work being completed multiple times. Work not being double checked. More

by mgaetno19 Verified Customer Verified Customer

Report | Print

Great experience at my lakeshore subaru 👍😀 state of the art facility with a friendly staff ! art facility with a friendly staff ! More

by bradrussellpainter Verified Customer Verified Customer

Report | Print