Justin Crouch
Justin Crouch at Hyundai of Wesley Chapel
Refer Me

Justin Crouch

Technician

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

Contact Me
4.5
18 Reviews
4.5

18 Reviews

Write a Review

18 Reviews of Justin Crouch

November 06, 2024

Dealership Rating
Employee Rating

My experience at Wesley Chapel Hyundai was not good at all! The service department people absolutely lied to me and printed lies on my bill. They were supposed to do a front end alignment and gave me back More

by Lfsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarita Alzate

Nov 08, 2024

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Justin was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

October 24, 2024

Dealership Rating
Employee Rating

Very attractive, people polite nice jobs, l just want say thanks everybody for help us More

by Lopes.woxiton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 05, 2024

Dealership Rating
Employee Rating

Super friendly great fast service won’t go any where else!!!!only place I’ll go More

by bdunn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

September 29, 2024

Dealership Rating
Employee Rating

My salesman Carlos was extremely helpful in providing me with the necessary information to make my automobile purchase. He made the purchase as seamless as it could possibly be. The management team, led by More

by BROW1JER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabio Castellon, Anthony Rodriguez, James Prescott, Karl Morales , Carlos Carillo was extremely knowledgeable, and helpful in the purchase of my vehicle!

Sep 29, 2024

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that Carlos, Manny, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

September 05, 2024

Dealership Rating
Employee Rating

Excellent service! Was told it would be three hours and it was a lot less I was happy More

by THREELITTLEROSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

July 28, 2024

Dealership Rating
Employee Rating

All parties involved were excellent detailed kept in touch. They are all great assets to your dealership. More

by BrentSquires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Hyundai of Wesley Chapel responded

Brent, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

July 27, 2024

Dealership Rating
Employee Rating

Great service as always! In and out in no time! Thank you Justin and Kyle. More

by sgsoverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2024

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

July 25, 2024

Dealership Rating
Employee Rating

Everybody is always very professional and helpful. They really went over and above. Excellent service, More

by AVella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

June 17, 2024

Dealership Rating
Employee Rating

The service department was great. They helped me with the battery issue and with the coolant issue. They kept me informed of the progress along the way. The service manager stepped i More

by PJALAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose

Jun 18, 2024

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

May 01, 2024

Dealership Rating
Employee Rating

This dealership took our money and did not provide what we paid for (new tires). They committed fraud. We did not notice for a month until our tire gauge went off. We had to waste time and gas money goi More

by TRISH1217A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Swedberg , Joe Buscemi

May 02, 2024

Hyundai of Wesley Chapel responded

Sir, this was a case of human error and it was corrected the moment it was brought to our attention. We apologized profusely for the mistake and even refunded you for another tire at your request. You obviously believe this mistake was intentional. I'm very sorry you feel that way, but we know our people and work with them every day, so we are convinced that it was an honest mistake. Again, so sorry your inconvenience.

May 03, 2024

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Fabio Castellon Sales Manager

1

Dealership Inventory (330 Vehicles)

new 2024 Hyundai Elantra car, priced at $27,490
2024 Hyundai Elantra
new
Serenity White exterior
Automatic
Front-wheel Drive
new 2024 Hyundai Venue car, priced at $23,830
2024 Hyundai Venue
new
Green Apple exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Tucson car, priced at $30,755
2025 Hyundai Tucson
new
Ultimate Red exterior
Automatic
Front-wheel Drive
new 2024 Hyundai Santa Fe car, priced at $40,595
2024 Hyundai Santa Fe
new
Shimmering Silver exterior
Automatic
All-wheel Drive
new 2024 Hyundai Venue car, priced at $23,929
2024 Hyundai Venue
new
Ecotronic Gray exterior
Automatic
Front-wheel Drive
new 2024 Hyundai Santa Cruz car, priced at $32,525
2024 Hyundai Santa Cruz
new
Blue Stone exterior
Automatic
All-wheel Drive