455 Reviews
Write a ReviewDealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
455 Reviews of Justin Baker
December 24, 2018
Awesome service! Justin Baker gave me an estimate of 3 hours for when my service was expected to be completed. Gilbert (shuttle driver) was friendly as he drove us to Justin Baker gave me an estimate of 3 hours for when my service was expected to be completed. Gilbert (shuttle driver) was friendly as he drove us to and from Windward Mall. As expected, the service was completed in 3 hours. Justin was thorough in explaining what was performed on my car. Mahalo for the excellent customer service, Justin! More
Other Employees Tagged: Gilbert
December 24, 2018
Amazing Honda Windward knows the meaning of customer service. They take the time to listen, fix a problem and do it all with a smile. I would never go anywh Honda Windward knows the meaning of customer service. They take the time to listen, fix a problem and do it all with a smile. I would never go anywhere else. When you service a car every 6 weeks you get to know the staff well and to not enjoy them and or like them would be so stressful. Honda Windward always serves me even when I am an hour and a half late most every time, Others dealers would say you are going to have to reschedule . I come from Mililani Tech Park and sometimes it takes a few extra minutes to get out the door, you just can't run back home when driving to Kaneohe . Te staff is amazing and Dalton the service manager takes care of his customers. He always takes all the worries away when I have a mechanical issue. He is going to get it fixed and find the best possible way to do it. Honda Windward is honest, they don't try and over service your automobile. I can go on but do I need too? Gemi More
Other Employees Tagged: Dalton Baker, James Nakanishi
December 21, 2018
Always Professional and Courteous Honda Windward always works to complete the Service correctly, On time and with a full review of what was completed. If any unforeseen circumstances a Honda Windward always works to complete the Service correctly, On time and with a full review of what was completed. If any unforeseen circumstances arises, Honda Windward calls you to explain the situation and cost if applicable. Great Professional, And Friendly Employees at Honda Windward, Honda Windward Auto Spa And Honda Windward Body Shop. Honda Windward, You Made Us a Believer Thank You Very Much!! More
Other Employees Tagged: Michael Stoebner, Aaron Swain, Amy Yamamoto, Derrick Higa, Dalton Baker, James Nakanishi, Kanoa Chang, Sandy Kalahiki , At the Auto Spa, Cory, Jeff, Rudy, Darren, Gavin and the entire staff
December 21, 2018
Great Efficient Service In the past I never had routine service done at the dealer. But ever since I bought Hondas I found the service at Honda Windward to be reasonably pri In the past I never had routine service done at the dealer. But ever since I bought Hondas I found the service at Honda Windward to be reasonably priced and very good. The personnel are vert friendly and highly professional. More
December 21, 2018
Honda HRV service and safety check Justin was extremely helpful scheduling my Honda HRV service and safety check. He was very courteous, professional, had excellent communication skill Justin was extremely helpful scheduling my Honda HRV service and safety check. He was very courteous, professional, had excellent communication skills and was very accommodating. Justin made the whole process very smooth. He even scheduled an appointment to fix my bubbling tint when I brought my car in and asked him about the tint warranty. Justin was very accommodating when I forgot to bring my updated insurance card for my safety check. He provided several options to help get the information to him and when one failed he had another solution. More
December 20, 2018
Prompt, friendly, knowledgeable, friendly We have been bringing our cars for service over 12 years and have always been impressed with all the service personnel. They are consistently friendl We have been bringing our cars for service over 12 years and have always been impressed with all the service personnel. They are consistently friendly, efficient and treat us like family. More
December 20, 2018
HELPFUL EMPLOYEES ALWAYS HAD GOOD SERVICE AT HONDA WINDWARD..IT WAS JUST FOR A SAFETY CHECK, BUT IT WAS NONE IN A TIMELY MANNER WITH MY APPOINTMENT. ALWAYS HAD GOOD SERVICE AT HONDA WINDWARD..IT WAS JUST FOR A SAFETY CHECK, BUT IT WAS NONE IN A TIMELY MANNER WITH MY APPOINTMENT. More
December 20, 2018
HR-V Recall Everything went smoothly - check-in/out quick, shuttle service efficient for did not have to wait long, Justin explained what work was going to be don Everything went smoothly - check-in/out quick, shuttle service efficient for did not have to wait long, Justin explained what work was going to be done. More
December 19, 2018
Worth the wait Eric provided telephone update on the status of repairing a faulty window moulding. He's ordering another replacement to install at a later date. Co Eric provided telephone update on the status of repairing a faulty window moulding. He's ordering another replacement to install at a later date. Courteous service and transparent explanation work for me. More
December 18, 2018
Very Satisfied Completed as promised, no hidden fees. Very professional staff with the Aloha Spirit. SA Justin is the best! He always ensure's that the customer' Completed as promised, no hidden fees. Very professional staff with the Aloha Spirit. SA Justin is the best! He always ensure's that the customer's needs are met or exceeded. More
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