Top tier service.
No pressure, very respectful of time. They have earned my return business. Don’t wast your time with other dealerships.
No pressure, very respectful of time. They have earned my return business. Don’t wast your time with other dealerships.
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by tgrogan
Very honest and did everything to make the day pleasant!
He Went above and beyond for us!
He Went above and beyond for us!
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by Klop778
Dec 18, 2024 -
EchoPark Automotive Thornton responded
So glad you found ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us! Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.
Dec 20, 2024 -
EchoPark Automotive Thornton responded
Thank you for your kind words! We are thrilled to hear that our team provided you with excellent service and made your day a pleasant one. We pride ourselves on going above and beyond for our customers and we appreciate you taking the time to leave this positive review. Come back and see us again soon!
Sales managers are great, attentive, and care about
customer experience. They really made us feel heard and appreciated. Our sales rep however, was not the greatest. We treated him with nothing but res
customer experience. They really made us feel heard and appreciated. Our sales rep however, was not the greatest. We treated him with nothing but respect and patience and were thankful of his time. However, he was rude, snarky, and very unprofessional. We were met with sarcasm and unnecessary remarks when we were asking to remove add ons from our purchase. Very unprofessional and I hope whatever is going on in his life gets better. I would also like to thank Andy from the service department who took time to share information on the vehicle. I really an appreciate him and the management team for allowing us to leave with a positive experience after what we were dealing with in the beginning.
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by Peter.Hernandez.2019.ph
Dec 02, 2024 -
EchoPark Automotive Thornton responded
We appreciate you bringing this experience to our attention. If you are willing, please contact us at (720) 636 0493 so we can work towards a resolution. We want to hear from you and would like to have a better understanding about your experience.
Dec 03, 2024 -
EchoPark Automotive Thornton responded
Thank you for your feedback. We are happy to hear our sales managers provided great service, but we apologize for any negative experience with our sales rep. We value our customers' satisfaction and will address this issue. We appreciate your patience and are grateful for Andy and our service team for making your overall experience positive. If you would like to talk further please call us at 720 636 0493.
Everyone is very welcoming and Junior was very helpful!
He was also very patient showing us the vehicles we wanted to test drive.
He was also very patient showing us the vehicles we wanted to test drive.
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by Lrod
Dec 02, 2024 -
EchoPark Automotive Thornton responded
We’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark! Take care!
Dec 03, 2024 -
EchoPark Automotive Thornton responded
Thank you for your kind words! We're glad you had a positive experience with Junior and our team. We strive to provide excellent customer service and make sure you find the right vehicle. We hope to see you again soon!
One salesman attending 3 costumer at same time it’s time
consuming Literally take me 8 hrs to buy my car
consuming Literally take me 8 hrs to buy my car
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by jmanuelruiz1976
Nov 27, 2024 -
EchoPark Automotive Thornton responded
Hi there, we apologize for the inconvenience caused by our sales team. We value your time and are constantly working on improving our service to better serve our customers. We appreciate your feedback and will use it to ensure a better experience for you in the future. Please reach out to Tyler at 720-636-0493
Muy excelente la atención que me brindaron 100%
recomendados en ningún otro lugar me trataron como en EchoPark muchas gracias
recomendados en ningún otro lugar me trataron como en EchoPark muchas gracias
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by Kevin perez
Nov 22, 2024 -
EchoPark Automotive Thornton responded
Nuestro equipo se esfuerza por brindar una excelente experiencia y nos alegra que haya encontrado este ser el caso durante su visita. Esperamos poder ser de ayuda en el futuro. ¡Cuídate!
I’ve worked with EchoPark many times and each time my
experience gets better and better! I gave detail the kind of car I was looking for, the pricing and payments and Junior ensured I walked out with exa
experience gets better and better! I gave detail the kind of car I was looking for, the pricing and payments and Junior ensured I walked out with exactly what I wanted! From the appraisal, to the trade in process and everything in between, he did an amazing job! His customer service was amazing. Very kind, very professional and dedicated to his customers!
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by liliam.placeres
Nov 13, 2024 -
EchoPark Automotive Thornton responded
Our team strives to deliver an excellent experience and we are glad you found this to be the case during your visit. We do hope we can be of assistance in the future. Take care!
Once again we left happy with our new car 🫶🏼
Thousand
percent recommend.
Audelio and Julio are the best!👍
Third car that I buy from them.
percent recommend.
Audelio and Julio are the best!👍
Third car that I buy from them.
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by Avalospatricia56
Nov 13, 2024 -
EchoPark Automotive Thornton responded
We’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark! Take care!
They are all super helpful and patient, was recommended
by my family member and would definitely recommend echo park to someone else in need!
by my family member and would definitely recommend echo park to someone else in need!
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by Jailinsilva19
Nov 05, 2024 -
EchoPark Automotive Thornton responded
Thank you so much for your kind words and for choosing Echo Park! Our team takes pride in providing excellent service and we're thrilled to know that we've met your expectations. Thank you for recommending us to others!
Very exciting place to be couldn't decide exactly what I
wanted sales man was very helpful made everything go smoothly would recommend
wanted sales man was very helpful made everything go smoothly would recommend
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by castroj274
Nov 05, 2024 -
EchoPark Automotive Thornton responded
Thank you for your amazing review! We are thrilled to hear that our sales team was able to provide excellent assistance and make your experience a smooth one. We truly appreciate your recommendation and hope to see you again soon!
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