Wry please with the service department for finding the
problem with the collision safety system.
problem with the collision safety system.
More
by daluw2
Verified Customer
Verified Customer
Service Price Transparency
We took our Nissan Frontier in for service, not looking
to buy a vehicle. A salesman, Doug Mankins, approached us and asked if he could help us. We explained why we were there. After talking with Doug for
to buy a vehicle. A salesman, Doug Mankins, approached us and asked if he could help us. We explained why we were there. After talking with Doug for a bit we asked to look inside of a Titan. Even though Doug knew we weren't looking to buy a vehicle he gave us his time, when he could have been with a real potential buyer. I asked Doug to work up payment numbers on the Titan, he did. We were surprised at the deal, and decided to take it. At no time did Doug make us feel pressured. Doug was attentive, knowledgable, respectful, and honest. He helped to make the process of buying our new Nissan Titan a pleasurable experience. Thank you Doug!
Julius Zakery
He made the financing stage of the process go smooth and quick. We are blessed to have dealt with him again!
Martin Arellano
A very nice young man who kept us updated on the service of our Nissan Frontier, which we left in his hands and drove home in our new Nissan Titan!!
We believe that all 3 of the above employees are assets to TriState Nissan!
More
by tkline
Mar 12, 2025 -
Tri State Nissan responded
Thank you so much for sharing your incredible experience! We are absolutely thrilled to hear how Doug, Julius, and Martin made such a positive impression during your visit to Tri-State Nissan. It’s amazing how a routine service visit for your Nissan Frontier turned into such an exciting and unexpected upgrade! Doug’s attentiveness and willingness to help—even when you weren’t planning to buy—truly reflects our commitment to exceeding expectations and putting our customers first. We’re so happy that the deal on the Titan surprised you in the best way and that Doug made the process pressure-free and enjoyable.
Julius’s smooth handling of the financing process and Martin’s excellent communication during your Frontier’s service are exactly the kind of experiences we aim to provide. We couldn’t agree more—Doug, Julius, and Martin are truly valued members of our team, and we’re lucky to have them!
Thank you again for choosing Tri-State Nissan in Winchester and for taking the time to write such a thoughtful review. We’re so glad you’re part of the Tri-State family, and we hope you enjoy every moment in your new Titan! If you ever need anything down the road, don’t hesitate to reach out—we’re always here for you!
Had a great sales experience with Doug Mankins.
He answered all my questions and I did not feel pressured to buy a car. I felt like I was able to take my time and select the car I wanted.
He answered all my questions and I did not feel pressured to buy a car. I felt like I was able to take my time and select the car I wanted.
More
by karen
Jan 01, 2025 -
Tri State Nissan responded
Thank you, Karen, for sharing your 5-star review of your recent experience at Tri-State Nissan! We’re delighted to hear that Doug Mankins provided you with a pressure-free and enjoyable car-buying process, answering all your questions and giving you the time you needed to select the perfect vehicle. It’s great to know that both Doug and Julius Zakery contributed to making your sales and finance experience smooth and seamless. At Tri-State Nissan, we take pride in delivering exceptional service and ensuring our customers feel confident and satisfied every step of the way. Thank you for choosing us, and we look forward to serving you again in the future!
They were very professional and honest.
They did not charge me for my tire repair since it was still under warranty and they did not charge me for any additional services, which other place
They did not charge me for my tire repair since it was still under warranty and they did not charge me for any additional services, which other places do even when there's nothing wrong with the car.
More
by Shadaman
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2024 -
Tri State Nissan responded
Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Tri-State Nissan to be professional and honest. We take pride in providing transparent and fair service, and it's fantastic to know that we were able to repair your tire under warranty without any additional charges. Your satisfaction is our top priority, and it's great to hear we exceeded your expectations. Thank you once again for choosing us for your automotive needs, and we look forward to serving you in the future!
Had a wonderful experience.
Ethan, Ben, and Julius were very helpful and nice. Thank you.
Ethan, Ben, and Julius were very helpful and nice. Thank you.
More
by SLHUFFMAN15
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan, Ben
Aug 05, 2024 -
Tri State Nissan responded
Thank you for your wonderful five-stars! Ethan, Ben, and Julius are amazing people, and we're proud to have them on our team! Have a fantastic week, and if you want to experience more mind-blowing service, you know where to go. See ya!
They were very accommodating.
Jason was knowledgeable about the vehicle I was purchasing. Jason had the vehicle out front and ready for me to try it out when I pulled in the lot.
Jason was knowledgeable about the vehicle I was purchasing. Jason had the vehicle out front and ready for me to try it out when I pulled in the lot. Jason did not try to talk me into getting things I did not want.
More
by Candi Spaid
Verified Customer
Verified Customer
Jul 22, 2024 -
Tri State Nissan responded
Thank you for the amazing review!! I'm so glad that Jason gave you exactly what you wanted and had all the details down! He's a great example of our transparency, communication, and honesty. I hope you have a fantastic day, and if you need a new vehicle, JJ's got you covered.
Awesome experience, Chris was excellent to deal with.
We were his first sale since starting there. Would highly recommend.
We were his first sale since starting there. Would highly recommend.
More
by jim.hite57
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris Stevens
Apr 15, 2024 -
Tri State Nissan responded
That's fantastic to hear, Jim! We're thrilled to hear that Chris provided you with excellent service during your visit. Thank you for recommending us, and we hope to see you again soon!
Great customer service!
!! Vladimir is great!
Great job, truck is great, and I recommend Nissan Winchester
!! Vladimir is great!
Great job, truck is great, and I recommend Nissan Winchester
More
by jranddaughtersllc
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2024 -
Tri State Nissan responded
We're delighted to hear about your positive experience, jranddaughtersllc! Thank you for taking the time to share your feedback. We're thrilled that Vladimir and our team at Nissan Winchester provided you with excellent customer service and that you're pleased with your truck. Your recommendation means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, don't hesitate to reach out. Enjoy your new truck!
Jason was knowledgeable, professional, friendly and
helpful. He made sure we had all the information need to make a decision in which car to purchase.
helpful. He made sure we had all the information need to make a decision in which car to purchase.
More
by sally.pearson63
Verified Customer
Verified Customer
Apr 08, 2024 -
Tri State Nissan responded
Thank you for sharing your experience, Sally! We're thrilled to hear that Jason provided such excellent service and helped you make an informed decision. Your satisfaction is our priority, and we're grateful for your kind words. If you have any further questions or need assistance, don't hesitate to reach out.
Angel was amazing and I enjoyed working with her!
Everything went as smooth as possible!
Everything went as smooth as possible!
More
by randyclark80
Verified Customer
Verified Customer
Other Employees Tagged:
Angel Payne
Mar 18, 2024 -
Tri State Nissan responded
Thank you for your feedback, Randy! We're delighted to hear that Angel provided you with an enjoyable and low-pressure car buying experience. At Tri-State Nissan, we strive to be advocates for our customers and ensure they find the perfect vehicle. We look forward to working with you again in the future!
Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
