Julie Escobar
Julie Escobar at Mark Christopher Auto Center
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Julie Escobar

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6
12 Reviews
4.6

12 Reviews

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12 Reviews of Julie Escobar

April 14, 2025

Dealership Rating
Employee Rating

Greeted instantly on arrival. Friendly and courteous all the way through. Prompt call and response More

by DJANAYA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We appreciate your kind words about the friendly and courteous service you received at Mark Christopher Auto Center. It's great to hear that you felt welcomed and valued. We look forward to serving you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 08, 2025

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Employee Rating

Chelsea let me know exactly what was wrong with the vehicle and she handled it awesomely with the things that needed to be done to it vehicle More

by JCELECTRICSERVICE
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2025

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with Mark Christopher Auto Center. We appreciate your positive feedback and are glad to hear that Chelsea provided excellent service by clearly explaining the details regarding your vehicle. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2025

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You cant miss at mark chris. The service is great. Trustworthy and reliable. I would not go anywhere else. More

by JJWINANS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 08, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you found the service at Mark Christopher Auto Center to be great, trustworthy, and reliable. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2025

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Employee Rating

As always, Nobu made me feel like a valued customer, heard my concerns and he is one of the many reasons we have purchased so many cars over the years from Mark Christopher. More

by suzanne7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

Apr 06, 2025

Mark Christopher Auto Center responded

Thank you so much, Suzanne, for your wonderful review! We're thrilled to hear that Nobu consistently makes you feel valued and addresses your concerns. It means a lot to us that you choose Mark Christopher Auto Center for your car purchases over the years. We look forward to assisting you with your next vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 29, 2025

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Employee Rating

This is the second bad experience I’ve had taking my truck in for service. Simple oil change along with the engine oil filter and cabin filter. When I picked up the truck it was making a loud humming no More

by ARIESPIC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Leslie Fuentes

Mar 31, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand how frustrating it must have been, especially with your truck’s service involving an oil change and filters. I appreciate your feedback and I am glad to hear that the issue was finally resolved. At Mark Christopher Auto Center, I am committed to high standards and aim to provide quality service on every visit. If you have any further concerns or need assistance, please feel free to reach out to me directly. Your satisfaction is important to me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 18, 2025

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Julie went above and beyond to get the repairs done in a timely manner. Great communication on her behalf. Didn't have to stress about the repairs actually being repaired unlike rotolo chevrolet. More

by AARONCMEDINA28
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alazar Omari

Mar 18, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our team's timely repairs and great communication at Mark Christopher Auto Center. Your satisfaction is important to us, and we’re glad we could make your experience a positive one, especially compared to your past experiences elsewhere. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 03, 2025

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Always take my vehicle here for service with Julie! ! She is amazing and always take care of me!! More

by OMARJSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

Mar 04, 2025

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you always choose Mark Christopher Auto Center for your service needs and that Julie has provided you with amazing care. We truly appreciate your loyalty and look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 02, 2025

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Employee Rating

When Julie called me, To give me the quote on the repair of my truck I had a few questions regarding my truck she did not have an answer and had to call me back, but when she did, she did not have a legitim More

by DAVIDALBA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 04, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand that you had some questions regarding your truck repair quote and were hoping for more clarity. Your feedback is appreciated as it helps us improve our service at Mark Christopher Auto Center. If there's anything further you'd like to discuss or if you have additional questions, please feel free to reach out to me directly. We value your input and are here to assist you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2025

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Employee Rating

ALWAYS wonder and fair. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. More

by LANCEGREENE28
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team takes pride in providing a welcoming environment and excellent service. We look forward to seeing you again and appreciate you being a go-to customer! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 23, 2025

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Employee Rating

I give 2 stars just because it took them 2 1/2f hours to do the oil change. And there was only one truck ahead of me. I was advise that it was going to take one hour.. Ps. I don't recall the name of my More

by JAGV71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nobu Damon

Feb 25, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with Mark Christopher Auto Center. I understand your frustration regarding the delay during your oil change. We appreciate your feedback, as it helps us improve our service times. If you have any further concerns or would like to discuss this matter, please feel free to reach out to me. We hope to provide you with a better experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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