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Julie Escobar
Julie Escobar at Mark Christopher Auto Center

Julie Escobar

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.5
20 Reviews
4.5

20 Reviews

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20 Reviews of Julie Escobar

August 01, 2025

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Employee Rating

I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe More

by 94angelica.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nobu Damon, Dario Gomez, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez

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Aug 01, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Angelica. I understand how frustrating it must be to have ongoing issues with your new truck's radio, especially after multiple visits. We truly appreciate your feedback and want to ensure we address this matter promptly. Please contact me directly at Mark Christopher Auto Center so I can work towards a resolution and get your truck back to its optimal performance. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2025

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Employee Rating

Great csustomer service. They always take care of any issues with my truck. I won't go anywhere else. More

by miguelg95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Avo Injian

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Jul 28, 2025

Mark Christopher Auto Center responded

Thank you, Miguel! I appreciate your feedback about the customer service at Mark Christopher Auto Center. I'm glad that we could assist you with your truck and address any issues you've had. We look forward to continuing to serve you in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 07, 2025

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I purchased my car from Mark Christopher and only Mark Christopher performs service on my vehicle. This last time I had my car in for service was my best experience because of Nobu Damon. He knows how to More

by MKCDTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Dario Gomez

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Jul 07, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! I am glad that your recent service experience at Mark Christopher Auto Center was your best yet, thanks to Nobu. We appreciate your loyalty and are committed to providing the best service for your vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2025

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Quick service and best dealership I been to no issues always kept me updated on all process More

by DIEGO12349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez

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Jun 07, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Diego! I am thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. We pride ourselves on providing quick service and keeping our customers informed throughout the process. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2025

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Great communication great work on my vehicle always bring my vehicles here thanks for the great service More

by er0407andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you appreciate the great communication and service at Mark Christopher Auto Center. We look forward to continuing to provide the best care for your vehicles. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2025

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Very professional I would recommend them to everyone I know, I especially love th f car More

by edrdominguejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Dario Gomez, Leslie Fuentes, Juan Fletes

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Jun 01, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Ed! I appreciate your recommendation and am thrilled to hear that you had a professional experience at Mark Christopher Auto Center. It's great to know you especially love the car. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 31, 2025

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Very fast and efficient. Never pushy always extremely considerate. Would highly recommend them to friends. More

by CHUCKCORTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes

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May 31, 2025

Mark Christopher Auto Center responded

Thank you so much for your kind words, Chuck! We're thrilled to hear that you found our services at Mark Christopher Auto Center to be fast, efficient, and considerate. Your recommendation means a lot to us. We look forward to serving you and your friends in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 28, 2025

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The service was prompt, efficient, and exceeded my expectations. It’s rare to find a dealership that combines expertise with such genuine customer care. I’ll definitely be returning and would highly r More

by MVTHOMPSON4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi, Alazar Omari , Jorge Contreras and Ray Khoury

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May 28, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that our service exceeded your expectations and that you felt genuinely cared for during your visit to Mark Christopher Auto Center. We appreciate your recommendation and look forward to seeing you again! Your satisfaction is our top priority! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2025

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Employee Rating

Great service, solved problem and will be there next time. Love cadillac and the dealer service More

by LABOOLACA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Dario Gomez, Leslie Fuentes, Juan Fletes

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May 08, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you loved the service at Mark Christopher Auto Center and that we were able to solve your problem. We're excited to assist you with your Cadillac again in the future. Don't hesitate to visit us next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 14, 2025

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Employee Rating

Greeted instantly on arrival. Friendly and courteous all the way through. Prompt call and response More

by DJANAYA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez

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Apr 15, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We appreciate your kind words about the friendly and courteous service you received at Mark Christopher Auto Center. It's great to hear that you felt welcomed and valued. We look forward to serving you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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