Julian Caraballo
Julian Caraballo at Concordville Subaru
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Julian Caraballo

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
174 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

3 yrs, 6 mos

Languages Spoken

English English

4.9

174 Reviews

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174 Reviews of Julian Caraballo

January 31, 2025

Dealership Rating
Employee Rating

Sales and service experience has been excellent in every way and we couldn’t be more pleased. More

by w.kussmaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 31, 2025

Concordville Subaru responded

Our entire dealership is a well-oiled machine of fantastic people! Thank you for the 5-star rating; it motivates us to keep up the great work!

December 11, 2024

Dealership Rating
Employee Rating

MY new SUbaru has defective tires. had to spend 157 dollars to replace a blowout in a side wall of one and now there are large bubbles on two more tires and I truly believe they all More

by jfwright012243
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jill Quale, Keith Hawk

Dec 12, 2024

Concordville Subaru responded

Hello Jeremiah, and thank you for reaching out with your feedback. We are sorry to hear about your vehicle's tire troubles, and want to ensure you and your Subaru are taken care of. Please reach out to me whenever you have a moment so we can discuss your vehicle and its needs further. Thank you. Stuart Lustgarten 484-843-2726 wecare@concordvillecares.com 

November 18, 2024

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Employee Rating

Joel is such a great guy! Professional, relatable, authentic. And Andrew was great showing the cars while Keith made the financing process make sense! More

by Orange Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Hawk, Joel Johnston , Andrew Lake

Nov 19, 2024

Concordville Subaru responded

We appreciate your 5-star review, Randy! It's great to hear how Joel, Andrew, and Keith all made your visit with us better. Our crew is always ready to help, so give us a call if there's anything we can do!

July 10, 2024

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Employee Rating

Doug was helpful and kind. He answered every question and if he could not answer the question, he directed me to the correct person/department. I enjoyed working with him. More

by davecca3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2024

Concordville Subaru responded

Hi davecca3, We're grateful for your support! Looking forward to your return. Sincerely, Moe Laraki - General Manager

March 25, 2024

Dealership Rating
Employee Rating

This is the best car dealership and dealer we have ever encountered!! Anthony was very knowledgeable and helpful. Keep up the good work! We’ll be back. More

by CLZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello

Mar 25, 2024

Concordville Subaru responded

A big thank you for your fantastic review! We're delighted that you had a positive experience with Concordville Subaru. Our team works hard to ensure customer satisfaction, and it's incredibly rewarding to see our efforts reflected in your feedback. We appreciate your business! Megan Karwoski Marketing Manager

December 26, 2023

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Employee Rating

Without a doubt,this is probably the most efficient,courteous and professional dealership we have ever purchased a vehicle from.This is one of the main reasons that we returned plus the fact More

by lbraverman201
Recommend Dealer
Yes
Dec 27, 2023

Concordville Subaru responded

Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our company and that our team exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing Concordville Subaru! Megan Karwoski Marketing Manager

August 25, 2023

Dealership Rating
Employee Rating

Amr Rizk was an amazing sales person that we dealt with. He listened to what we had in mind and was looking for in a new car. He helped us to achieve that and didn’t try to steer us to something that had mo More

by amottinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2023

Concordville Subaru responded

Hi amottinger, Thank you for your 5-star review. We are delighted to hear Amr was excellent throughout your purchase. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 20, 2023

Dealership Rating
Employee Rating

Awesome which is why I left Prestige in TURNERSVILLE NJ I SAID IT ALL. AWESOME More

by Reel-A-Rig
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo

May 22, 2023

Concordville Subaru responded

Hi Reel-A-Rig, We appreciate your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

May 20, 2023

Dealership Rating
Employee Rating

Easy The experience was fast and efficient. Communication was reliable I would highly recommend them. More

by nrandazzo.otr
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo

May 22, 2023

Concordville Subaru responded

Hi nrandazzo.otr, We appreciate your 5-star review. We are delighted to hear you had an excellent experience. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

May 12, 2023

Dealership Rating
Employee Rating

One of the most customer oriented businesses I have experienced. Service and customer care are outstanding. More

by Ed F.
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo

May 15, 2023

Concordville Subaru responded

Hi Ed F., Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We are looking forward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

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