Juan Vazquez

I took my SUV in for an oil change and requested the technician to check my tires. I was informed that the sensor was malfunctioning, and I received a quote for its replacement. I decided to proceed wit technician to check my tires. I was informed that the sensor was malfunctioning, and I received a quote for its replacement. I decided to proceed with the repair. However, when the technician discovered that two sensors were actually out, the price increased. Later, he returned and informed me that the cost had risen even more than what he initially quoted. Feeling frustrated by the constant changes, I decided to decline the repair. What really upset me was when he returned one last time to inform me that I would be charged a service fee for inspecting my tires, a fee he had not mentioned before. It felt unfair that after I declined to pay for the sensor replacement, he then charged me $80 just to look at the tires and sensors. Great way to run a dealership!!! More

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The team at Oak Lawn Toyota are the reason that we have bought 11 cars in the past 10 years. From Ronnie to John to Jason to Marty to Bob, all have consistently treated us as a valued customer and part of bought 11 cars in the past 10 years. From Ronnie to John to Jason to Marty to Bob, all have consistently treated us as a valued customer and part of the family. More

by Mark R. Verified Customer Verified Customer

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Very thorough and professional, I would never take my car anywhere else ,thank you all anywhere else ,thank you all More

by CUBGUY Verified Customer Verified Customer

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Thank you Joseph, Tech(s) 226 494, and Mr. Vazquez for the recent repair on my ‘04 Sienna. You and the entire Service Department are always here for us- maintaining our Toyotas-keeping our ve Vazquez for the recent repair on my ‘04 Sienna. You and the entire Service Department are always here for us- maintaining our Toyotas-keeping our vehicles reliable-and my family and myself safe on the road. More

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People are very polite. They answer any questions that I am concern . Easy to get to the dealership. They answer any questions that I am concern . Easy to get to the dealership. More

by elenasandoval39 Verified Customer Verified Customer

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Great communication and a strong sense of professionalism! From the moment I dropped off the car to the checkout, the process was smooth and timely. professionalism! From the moment I dropped off the car to the checkout, the process was smooth and timely. More

by Mark137 Verified Customer Verified Customer

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Had to take my Rav4 Prime in for a recall, and being a new vehicle thought about having items replaced, knowing how some dealership service departments ruin things when they replace parts. Went into servi new vehicle thought about having items replaced, knowing how some dealership service departments ruin things when they replace parts. Went into service dept met service asst manager Sal who wrote up paperwork, then talked to friendly faces Frank Nash and Joe C in service dept. Then they is the ever Present Juan Service manager, walking around checking on customers, his service dept is another reason to purchase as they always return top service on your Toyota. Walked into showroom area spoke to Bob Spee our salesman, he has been at oaklawn Toyota many years and we talked about Toyota 4runners, where we are now looking at the last of the 5th gen 4runners possibly purchasing 1. Back to service, vehicle was finished and was perfect no out of place items, no grease on steering wheel (As some other service departments return vehicles with). As always friendly people, top shelf service another great experience at Oaklawn Toyota. You can buy anywhere but you get a fair price and excellent after the sale service here! More

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Service was wonderful and time efficient. Always looking forward to service my vehicles. I will definitely recommend this place Always looking forward to service my vehicles. I will definitely recommend this place More

by jverdaline Verified Customer Verified Customer

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The Service Department is friendly, organized and competent. Travis is very detailed oriented. My Highlander is still going strong with over 225,000 miles, thanks to Travois’ care. He save me thou competent. Travis is very detailed oriented. My Highlander is still going strong with over 225,000 miles, thanks to Travois’ care. He save me thousands of dollars by identifying the correct repair when other mechanics steered me wrong. More

by Michelle Verified Customer Verified Customer

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Owner Ronnie, salesperson Bob Spee and Juan Vasquez, from the service department are amazing people to work with. They are experts when it comes to the Toyota brand, and I really appreciate their passion for the service department are amazing people to work with. They are experts when it comes to the Toyota brand, and I really appreciate their passion for the product. More

by wczajkowski Verified Customer Verified Customer

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