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Juan Roman
Juan Roman at Freeway Toyota of Hanford

Juan Roman | Page 2

General Manager

Freeway Toyota of Hanford

1835 Glendale Ave
Hanford, CA 93230

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4.6
33 Reviews
4.6

33 Reviews

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33 Reviews of Juan Roman

May 22, 2026

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Employee Rating

With courtesy promptly service waiting area was very comfortable and friendly with beverage. Very good quality of service More

by LOCHENGTHAO
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Recommend Dealer
Yes
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May 22, 2026

Freeway Toyota of Hanford responded

Thank you for highlighting our courteous and prompt service. We’re glad you found the waiting area comfortable and enjoyed the refreshments. Your kind words about the quality of service on your Tacoma mean a lot and we look forward to helping you again. Juan Roman General Manager juan.roman@freewaytoyota.com

May 21, 2026

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The service was extraordinary as usual, however while I was there for only a tire rotation, I was charged an oil disposal fee. While I was able to quickly remedy this situation with a call to Cassandra, I More

by afrank10
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cassandra Avalos

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May 24, 2026

Freeway Toyota of Hanford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, please send us a message with your contact information so that we can reach out. Juan Roman General Manager juan.roman@freewaytoyota.com

May 21, 2026

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The people at Freeway Toyota are very nice very helpful and they explain everything in detail. That’s what we need and like. More

by JFLORES0805
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Yes
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May 21, 2026

Freeway Toyota of Hanford responded

Thank you for your kind words about our team’s helpfulness and detailed explanations. We’re glad we could make servicing your Toyota straightforward. Juan and our crew appreciate your feedback and look forward to helping you again. Juan Roman General Manager juan.roman@freewaytoyota.com

May 17, 2026

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We are so overjoyed to have worked with the guys over at Freeway Toyota. I can’t express the gratitude that we have for those Dudes. I would highly recommend this dealership for your next vehicle purchase. More

by DANIEL PAYNE
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Recommend Dealer
Yes

Other Employees Tagged: Dan, Solario

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May 17, 2026

Freeway Toyota of Hanford responded

Thank you for sharing such kind words about your experience. It’s wonderful to hear Juan and our team went above and beyond to ensure your family’s needs were met and that you’re enjoying your new GMC 1500. We appreciate your recommendation and look forward to assisting you again. Juan Roman General Manager juan.roman@freewaytoyota.com

May 15, 2026

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Took my car in for maintenance and to get my trunk looked at since it doesn’t close properly no one called me about anything and the trunk issue didn’t get resolved or possibly even looked at, Collin was sup More

by WENDOLINEEVANS
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Recommend Dealer
No
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May 20, 2026

Freeway Toyota of Hanford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Juan Roman General Manager juan.roman@freewaytoyota.com

May 07, 2026

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Prompt service, customer oriented, relaxing environment. Very professional managers. Snack bar and coffee provisions. Walk in service availability More

by mtmarquer
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Recommend Dealer
Yes
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May 07, 2026

Freeway Toyota of Hanford responded

Thank you for highlighting our prompt, customer-focused service when you brought in your Lexus. Juan and our team are glad the relaxing environment, snack bar and coffee provisions enhanced your visit. We welcome your walk-ins anytime. Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

April 29, 2026

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I have gone here for years. It has been convenient for me. It is cl9se to home. More

by shaggythesailor
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Yes
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Apr 30, 2026

Freeway Toyota of Hanford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

April 28, 2026

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Awesome customer service, greeted and help the second I stepped in to the dealership. Love my vehicle. More

by Nina
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Garcia, Fray Lopez and Sergio.

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Apr 29, 2026

Freeway Toyota of Hanford responded

It’s wonderful to hear you felt welcomed the moment you walked in and that you’re loving your new Toyota Camry Hybrid. Juan and the team are here to support you whenever you need anything. Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

April 20, 2026

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Focused on detail of my ideal car; and was able to find me great deals! More

by hamilton.hezekiah
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Recommend Dealer
Yes

Other Employees Tagged: Tony and Alejandro

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Apr 21, 2026

Freeway Toyota of Hanford responded

Thank you for trusting our team to find your ideal Toyota C-HR and for recognizing Juan’s attention to detail. We’re thrilled he could secure a great offer on your new C-HR. Enjoy the ride and we look forward to serving you again! Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

April 18, 2026

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Excellent buying experience. Sergio took care of us from start to finish, and the entire transaction was smooth and professional. We truly felt like family throughout the process More

by emanuelavila
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio

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Apr 18, 2026

Freeway Toyota of Hanford responded

We’re delighted to hear you had an excellent buying experience with your used Toyota RAV4. It’s great the process was seamless and handled professionally from start to finish. Your kind words about feeling welcomed really brighten our day and we’re here for any future Toyota needs. Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

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