Juan Restrepo | Page 10

Organized, friendly, speedy, trustworthy, dependable, convenient this has been the major reason, we have used this dealership, we travel over an hour and are repeat costumers. Thank you DeLand Kia S convenient this has been the major reason, we have used this dealership, we travel over an hour and are repeat costumers. Thank you DeLand Kia Sandy and David DeKilder 325-551-5185 More

by DDEKILDER Verified Customer Verified Customer

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Monica jones was excellent and jIan was great I am truly grateful and thankful for all the help I was given Monica was amazing truly grateful and thankful for all the help I was given Monica was amazing More

by PATRICEGREEN986 Verified Customer Verified Customer

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Last week we purchased a new SX-X Line Telluride from DeLand Kia. The salesmen were great. Once we got home we noticed several issues and called it to their attention. The sales agents responded quickl DeLand Kia. The salesmen were great. Once we got home we noticed several issues and called it to their attention. The sales agents responded quickly and had their manager Chad contact me. My phone call with Chad was very disappointing. He was condescending and rude and not once did he even feign concern towards my issues. He did unapologetically say he would EAT the cost of the steering wheel repair and would let me know when the steering wheel was in. However, he acted like he was doing me a favor though I was the one who purchased a new vehicle with a damaged steering wheel. I guess he doesn't care that this is our third new vehicle we purchased from DeLand Kia nor that I have to drive 80 miles and take time out of our week to get this repair done. Our conversation didn't set well with me so I called him back to give him a chance to redeem himself and maybe apologize for his rude behavior, however, he only got worse. He matter- of -factly stated that he addressed my issues that he ordered a steering wheel and that is all that he could do. All though that was my expected outcome, his delivery was not acceptable .I think some public relations training should be in order for Chad. More

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There are awesome people working at this dealership. Had a great experience with Juan Restrepo, he rocks!!! he has sold us many cars Had a great experience with Juan Restrepo, he rocks!!! he has sold us many cars More

by mcateriny1 Verified Customer Verified Customer

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Very professional encouragement kind excellent and very helpful you can feel the warmness around you love all blessings 🙏🙏❤️❤️❤️ helpful you can feel the warmness around you love all blessings 🙏🙏❤️❤️❤️ More

by MOSES9437 Verified Customer Verified Customer

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After calling the dealership and being handed over to Juan, the time spent on the phone and text with Juan determined the only reason for my setting up an appointment to take a closer look. Juan is exce Juan, the time spent on the phone and text with Juan determined the only reason for my setting up an appointment to take a closer look. Juan is exceptional in being very personable and made me feel comfortable through the selection process!!! I have had very unpleasant car purchasing experiences at other car dealerships in the past and have been traumatized from the fear of purchasing a car since, but Juan showed me that the process can be a genuinely pleasant experience and I am grateful!! More

by NATWALLTS Verified Customer Verified Customer

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Juan was so helpful and kind. . answered all my questions and made the process easy and convenient. . answered all my questions and made the process easy and convenient. More

by MRS.GONCALVES7 Verified Customer Verified Customer

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Very helpful and accommodating, never felt pressured. Everyone from sales to finance were all super Everyone from sales to finance were all super More

by SNRAY3 Verified Customer Verified Customer

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Always very thorough. Communication is great and they always do a great job of ensuring the work is done in a timely manner. Communication is great and they always do a great job of ensuring the work is done in a timely manner. More

by david.weigle2 Verified Customer Verified Customer

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My granddaughter had her heart set on a 2023 Kia K-5 GT. Our salesman was Juan. He took us for test drive and explained all the features of the K5- GT. The car was listed on the internet for $31,685.00 and Our salesman was Juan. He took us for test drive and explained all the features of the K5- GT. The car was listed on the internet for $31,685.00 and I figured I could afford that. When they advised me of the real price, I almost fell to the floor. Anyway, Juan and manager Phil new how bad my granddaughter wanted this vehicle and they both worked with me and we agreed on an amicable price for the vehicle. They both were suburb and had excellent people skills. They worked with us and I was more then astatic with the outcome. Deland Kia is VERY LUCKY to have caring and helpful employees like these. I will definitely recommend Daytona Kia to anyone shopping for a new vehicle. I have purchased many vehicles (every 3-5 yrs) in my lifetime and this was the BEST experience I have ever had. This also includes your finance employee who explained everything to me and made the transaction an easy comfortable one. More

by DAYTONADAN32 Verified Customer Verified Customer

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