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111 Reviews of Juan Restrepo
July 13, 2023
I had bought my Ford edge brand new from Palm Coast Ford back in 2014. I have been going to Kia since then to get my oil changed and my tires rotated. I just want to say how helpful the staff is at kia Dela back in 2014. I have been going to Kia since then to get my oil changed and my tires rotated. I just want to say how helpful the staff is at kia Deland. They in every department go over and beyond to help the customers I’m not only encountered it, but I’ve seen them helping other elderly customers with kindness. I’m grateful for our DeLand Kia. Thank you Barbara Flowers More
by ROTZY25
Verified CustomerOther Employees Tagged: Dominick Coppola
July 06, 2023
Organized, friendly, speedy, trustworthy, dependable, convenient this has been the major reason, we have used this dealership, we travel over an hour and are repeat costumers. Thank you DeLand Kia S convenient this has been the major reason, we have used this dealership, we travel over an hour and are repeat costumers. Thank you DeLand Kia Sandy and David DeKilder 325-551-5185 More
by DDEKILDER
Other Employees Tagged: Michael Frith
June 21, 2023
Last week we purchased a new SX-X Line Telluride from DeLand Kia. The salesmen were great. Once we got home we noticed several issues and called it to their attention. The sales agents responded quickl DeLand Kia. The salesmen were great. Once we got home we noticed several issues and called it to their attention. The sales agents responded quickly and had their manager Chad contact me. My phone call with Chad was very disappointing. He was condescending and rude and not once did he even feign concern towards my issues. He did unapologetically say he would EAT the cost of the steering wheel repair and would let me know when the steering wheel was in. However, he acted like he was doing me a favor though I was the one who purchased a new vehicle with a damaged steering wheel. I guess he doesn't care that this is our third new vehicle we purchased from DeLand Kia nor that I have to drive 80 miles and take time out of our week to get this repair done. Our conversation didn't set well with me so I called him back to give him a chance to redeem himself and maybe apologize for his rude behavior, however, he only got worse. He matter- of -factly stated that he addressed my issues that he ordered a steering wheel and that is all that he could do. All though that was my expected outcome, his delivery was not acceptable .I think some public relations training should be in order for Chad. More
by ruffinmartha
Other Employees Tagged: Matthew Palmer, Chad Ritchinson
March 05, 2023
Very professional encouragement kind excellent and very helpful you can feel the warmness around you love all blessings 🙏🙏❤️❤️❤️ helpful you can feel the warmness around you love all blessings 🙏🙏❤️❤️❤️ More
by MOSES9437
Other Employees Tagged: Matt Rettinger, Andrew Selig , Robert Heredia, Luis Otero, Matthew Palmer, Dave Rabias, Emilio Rodriguez, Kyle Smith
February 17, 2023
After calling the dealership and being handed over to Juan, the time spent on the phone and text with Juan determined the only reason for my setting up an appointment to take a closer look. Juan is exce Juan, the time spent on the phone and text with Juan determined the only reason for my setting up an appointment to take a closer look. Juan is exceptional in being very personable and made me feel comfortable through the selection process!!! I have had very unpleasant car purchasing experiences at other car dealerships in the past and have been traumatized from the fear of purchasing a car since, but Juan showed me that the process can be a genuinely pleasant experience and I am grateful!! More
by NATWALLTS
Other Employees Tagged: Jorden Mesenbourg
