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Juan Fuentes
Juan Fuentes at City Volkswagen of Chicago
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Juan Fuentes

Sales & Lease Specialist

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
85 Reviews
5.0

85 Reviews

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85 Reviews of Juan Fuentes

January 14, 2025

Dealership Rating
Employee Rating

Juan was very helpful, and very patient with us! We walked across the street and bought a brand new car! More

by Tree
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay, Evelyn Franchi

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Jan 14, 2025

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. Juan and our team appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 04, 2025

Dealership Rating
Employee Rating

Juan was super helpful and patient all day. I had to see a couple other cars in person and see what those deals were going to be like, Juan waited for me all day and helped me through the purch More

by mmoswald8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Curran

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Jan 05, 2025

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Juan to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 31, 2024

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Employee Rating

Our experience at city Volkswagen has been very pleasant. Juan was very thorough and answered all of our questions. We made the deal that worked for us and would recommend to anyone. More

by CAS
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Finance Experience
Recommend Dealer
Yes
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Jan 02, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Juan and our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 18, 2024

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Employee Rating

Very helpful Answered all my questions Was patient with me and explained everything to me More

by Ssilveyra1231
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 18, 2024

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 14, 2024

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Employee Rating

Juan was very patient and informative during my vehicle purchase process. The manager Edgar was very accommodating. Both gentleman essentially collaborated effectively to ensure I walked off the lot as a h More

by Tianarobinson31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

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Dec 16, 2024

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Tiana, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 06, 2024

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Employee Rating

Really appreciated the dedication to make sure that I was going home with the car that was made for me! More

by ortiz1188
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay, Evelyn Franchi, DAVID H ALCARAZ

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Dec 06, 2024

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 04, 2024

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Employee Rating

Juan was very informative about the Atlas and answered all our questions. It was worth the nearly hour drive here. We’re looking forward to many years with our new Atlas More

by Mnj8888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Lazaro Del Sol

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Dec 04, 2024

City Volkswagen of Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Juan delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 02, 2024

Dealership Rating
Employee Rating

Juan was super helpful and patient while I made decision. Very informative so I knew my options. More

by charcdesignermic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 02, 2024

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. Juan and our team appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 26, 2024

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Employee Rating

Patient, kind, and generally a very helpful salesman. Would certainly recommend and buy from again More

by weh60106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 27, 2024

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 26, 2024

Dealership Rating
Employee Rating

Juan was great to work with! Very kind and informative. Gave us all of the information to process and make our vehicle choice while giving us a great deal! More

by curlytopp31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

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Nov 27, 2024

City Volkswagen of Chicago responded

It's fantastic to hear that Juan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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