Juan Crespo
Juan Crespo at Universal Nissan

Juan Crespo | Page 13

Desk Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

4.5
165 Reviews
4.5

165 Reviews

Write a Review

165 Reviews of Juan Crespo

September 02, 2021

Dealership Rating

Everything was supposed to be finalized the night before but when I got there the figures all changed . I ended up waiting all day and left with scar that wasn’t detailed More

by COACHGENESMITH
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Louis CJ Joseph, Ruben Matos , Felix Matos

Sep 16, 2021

Universal Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 01, 2021

Dealership Rating

I was very impressed with William Sanchez who was my sales person. Jake also did a great job. Great prices and very friendly people. 2 thumbs up More

by KELLNCONWAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Sanchez

Sep 02, 2021

Universal Nissan responded

Kelln, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that William and Jake met your expectations. Thank you again for choosing Universal Nissan, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 30, 2021

Dealership Rating

We’ve bought 4 cars here since 2017. VIP Sam was a part of 3 of those. He knows what he is talking about and listens to what our vehicle needs are. Thanks ! More

by SRHENNINGFIELD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman

Jul 30, 2021

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that Sam and our team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 24, 2021

Dealership Rating

Excellent service, sales team A+. Richard Harris was very professional, polite and i felt like home. The Manager Alex Vazquez has always treat me well. The best team in auto sales. More

by AOCASIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Vazquez, Richard Harris

Jul 25, 2021

Universal Nissan responded

We are very happy Richard and Alex provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 01, 2021

Dealership Rating
Employee Rating

They really try to negotiate with prices and down payments.. Customer services is the best part of this dealership.. They really know how to sell a vehical... I bought 4 cars from this dealer with t More

by DALOT777
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Garcia, Felix Matos

Jul 01, 2021

Universal Nissan responded

Thanks for sharing your thoughts on your recent experience here at Universal Nissan. Thank you for being a loyal customer! We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 01, 2021

Dealership Rating

Amazing customer service, thank you Christopher Oliva for all your help. Great management and works with you 100%. Very professional as well and very organized. More

by FERMIRTA144
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Oliva

Jul 01, 2021

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well with Christopher and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 18, 2021

Dealership Rating

Alexis Mangual has been such a great help and influence on our time spent at Nissan! This is the 3rd vehicle my family and I have bought from this location and the overall experience was amazing. More

by ASHILEYNASHAWA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Mangual

Jun 18, 2021

Universal Nissan responded

Thank you so much for your wonderful review! We are thrilled that Alexis had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for continuing to choose Universal Nissan! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 14, 2021

Dealership Rating

Los modelos y calidad de la marca es indiscutible. pero las estrategias de venta no son las que esperaba. Finalmente es mi responsabilidad el haber adquirido una obligacion y la voy a cumplir totalmente. L More

by OSCHIG07
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Mangual

June 03, 2021

Dealership Rating

Fue una experiencia muy agradable porque logre conseguir el vehículo con las condiciones presupuestales acordes con mi presupuesto, fue muy ameno el servicio. Gracias por solucionar mis requerimientos More

by OSALDARRIAGA40
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Sanchez

Jun 04, 2021

Universal Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle and we look forward to working with you again! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 07, 2021

Dealership Rating

Excellent service. The upgrade in my vehicle is extraordinary. I was happy with my Titan and now I’m happier with the 2021, 4x2 model. More

by JADENIRA
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Arocho, Androw Soliman

May 10, 2021

Universal Nissan responded

Congratulations on your new ride! We hope you are enjoying your vehicle, Safe journeys!

...
13
...

Dealership Inventory (434 Vehicles)

used 2023 Nissan Rogue car, priced at $25,734
2023 Nissan Rogue
used
Scarlet Ember Tintcoat exterior
Automatic
Front-wheel Drive
new 2026 Nissan Murano car, priced at $42,861
2026 Nissan Murano
new
Gun Metallic exterior
Automatic
All-wheel Drive
used 2019 Nissan Altima car, priced at $18,278
2019 Nissan Altima
used
Gun Metallic exterior
Automatic
Front-wheel Drive
used 2024 Nissan Rogue car, priced at $23,734
2024 Nissan Rogue
used
Scarlet Ember Tintcoat exterior
Automatic
Front-wheel Drive
new 2026 Nissan Kicks car, priced at $27,517
2026 Nissan Kicks
new
Arctic Ice Blue Metallic/Super Black exterior
CVT
Front-wheel Drive
used 2024 Nissan ARIYA car, priced at $25,734
2024 Nissan ARIYA
used
Brilliant Silver Metallic/Black Diamond Pearl exterior
Automatic
All-wheel Drive