Joycelyn Mata

Took my 18 crosstrek in for recall repair. Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car thro Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car through a car wash, and did a multi point inspection for free. Completely unexpected but very appreciated. I will be returning in the future for maintenance. More

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Verbal Communication was good. Quick checkout process. Only issue was that Dealership did not read the self drop off key envelope regarding a separate issue I wanted taken care of. Quick checkout process. Only issue was that Dealership did not read the self drop off key envelope regarding a separate issue I wanted taken care of. Brought that issue up when I was called to let me know my vehicle was ready for pickup and was told the small issue would be taken care of. Two days later, I realized that issue was not resolved, so disappointed. Otherwise, everything else went well. More

by StraightBlue2 Verified Customer Verified Customer

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Drove in with a "noise". Toldyhe car eas safe to drive. Got a quick appointment and a loaner car. Toldyhe car eas safe to drive. Got a quick appointment and a loaner car. More

by JAFOB Verified Customer Verified Customer

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Everyone was professional, courageous and helpful. Thank you for making my first service with Secor a success. Thank you for making my first service with Secor a success. More

by FFHOLLIDAY Verified Customer Verified Customer

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Always courteous. Service is fast and reliable. Waiting lounge is always clean. And has hot coffee available. Service is fast and reliable. Waiting lounge is always clean. And has hot coffee available. More

by mchance Verified Customer Verified Customer

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the roof was leaking. no cars ,vans, or suv's in show room to look at. no cars ,vans, or suv's in show room to look at. More

by KB1JAWRBOLES Verified Customer Verified Customer

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Spoke to the service manager about the previous appointment. The work had not been done correctly and I asked for his help. He was attentive professional and said he would see it was fixed. He r appointment. The work had not been done correctly and I asked for his help. He was attentive professional and said he would see it was fixed. He returned at the end of the appointment to see that I was satisfied. More

by CASSIDYKANOR Verified Customer Verified Customer

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Outstanding service! My daughters car sounded strange warming up ‘06 Forester- Sean listened to my concerns, kept the car over the weekend because the sound was tied to My daughters car sounded strange warming up ‘06 Forester- Sean listened to my concerns, kept the car over the weekend because the sound was tied to cold weather. I took video a few separate times so I could show the service department what exactly concerned me. Thank you for your honesty, and hard work . More

by Cathy 65 Verified Customer Verified Customer

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Took car in on time and checked to make sure I did not have to pay!!!! All were very nice and respectful ! have to pay!!!! All were very nice and respectful ! More

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I came in for an alignment review and then alignment. The service rep was very friendly and helpful and a coupon from the dealership made the alignment a good deal. Plus my car got safety checked, washed The service rep was very friendly and helpful and a coupon from the dealership made the alignment a good deal. Plus my car got safety checked, washed, and vacuumed. Overall, a very good experience. More

by ETBMW Verified Customer Verified Customer

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