Jovan McGowan

Kay is a courteous and helpful new addition to the team. She fits right in ! Thanks for following up on my paperwork and getting everything situated. She fits right in ! Thanks for following up on my paperwork and getting everything situated. More

by Lynda Verified Customer Verified Customer

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The dealership is great yet I am disappointed in Kia headquarters and I n the vehicle . The transmission on my Niro failed and they would not cover it under warranty. headquarters and I n the vehicle . The transmission on my Niro failed and they would not cover it under warranty. More

by DNH4 Verified Customer Verified Customer

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Friendly staff always willing to help available for any questions. The cleaning and vacuuming of the car is fantastic. Great experience. questions. The cleaning and vacuuming of the car is fantastic. Great experience. More

by Patricia Wood Verified Customer Verified Customer

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They were very quick did a good job on the car I am happy with the work with the work More

by LOGANENDERLE02 Verified Customer Verified Customer

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The dealership and its employees are very nice. The atmosphere is very sale orientated and would like to see a more people approach. Affordability should be discussed more. Also when a new vehicle The atmosphere is very sale orientated and would like to see a more people approach. Affordability should be discussed more. Also when a new vehicle is purchased or leased I think the 1st service visit should be free. You insist on the customer bringing the business back to the dealership but it's not necessary. Not to mention having the 1st service visit on the house shows the customer how vested the dealership is on you, the customer.... More

by moord003 Verified Customer Verified Customer

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Would never recommend Gary Rome. Bought a vehicle from them, in less than 2 years the transmission blew. No warranty or anything even though under 100,000 miles. Bought a vehicle from them, in less than 2 years the transmission blew. No warranty or anything even though under 100,000 miles. More

by Hollyw19 Verified Customer Verified Customer

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The salesmen were excellent, same for Sean in Financing office, and the service area fixed my problem on short notice so I was very happy overall. My only complaint was the lack of in house options that w office, and the service area fixed my problem on short notice so I was very happy overall. My only complaint was the lack of in house options that were not there for my need/request for installation, i.e., trailer hitch and body side molding. These options were available when I bought my 2019 at Hyundai in town for my Santa Fe at LIA which almost caused your outfit to lose a sale. I will do the trailer hitch on my own thru Amazon. More

by DLMILLSJR74 Verified Customer Verified Customer

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Car was ready ahead of Schuyler time. Specified work completed and suggestions for next service noted with no pressure to book right away. Specified work completed and suggestions for next service noted with no pressure to book right away. More

by SAMSTUART Verified Customer Verified Customer

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I always receive good service. The dealership is conveniently located so that’s another plus. The staff are very friendly and answer any questions I might have. I love going there! The dealership is conveniently located so that’s another plus. The staff are very friendly and answer any questions I might have. I love going there! More

by HIBBIES142 Verified Customer Verified Customer

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Amazing, thorough, friendly! Exceptional customer service and satisfaction! This is my first experience with Gary Rome Kia! Thank you! Exceptional customer service and satisfaction! This is my first experience with Gary Rome Kia! Thank you! More

by JMAZCERRATO Verified Customer Verified Customer

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