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Jovan McGowan
Jovan McGowan at Gary Rome Kia

Jovan McGowan | Page 2

Sales and Leasing Consultant

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.8
28 Reviews
4.8

28 Reviews

Write a Review

28 Reviews of Jovan McGowan

July 03, 2025

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Employee Rating

Everyone there was very nice and helpful. I feel I was treated fairly with no pressure and I got a good deal More

by MARKG4294
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mary Lavelli, Shaun Stevens, Adrien Tatro

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Jul 03, 2025

Gary Rome Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gary Rome Kia!

July 03, 2025

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Employee Rating

Answered all my questions. Explained how and what they do. Shuttle driver prompt and friendly. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis , Danny Sanchez

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Jul 03, 2025

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 17, 2025

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Employee Rating

Great experience, I was greeted promptly upon arrival. Car was ready well before the end of the day and Kayliana went over everything performed and needed in the future More

by oldfark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis , Danny Sanchez

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Jun 17, 2025

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

April 28, 2025

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Employee Rating

Everyone was nice, dealership was clean, I was in for just a few hours. And there was popcorn! More

by spdealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis , Danny Sanchez

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Apr 29, 2025

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

April 14, 2025

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Employee Rating

Kay is a courteous and helpful new addition to the team. She fits right in ! Thanks for following up on my paperwork and getting everything situated. More

by Lynda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis , Danny Sanchez, Eve Trisdan

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Apr 14, 2025

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2025

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Employee Rating

The dealership is great yet I am disappointed in Kia headquarters and I n the vehicle . The transmission on my Niro failed and they would not cover it under warranty. More

by DNH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 16, 2025

Gary Rome Kia responded

We're sorry to hear about this. We would love to see if we can assist with Kia Corporate. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out.

Apr 16, 2025

Gary Rome Kia responded

We're sorry to hear about this. We would love to see if we can assist with Kia Corporate. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out.

April 11, 2025

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Employee Rating

Friendly staff always willing to help available for any questions. The cleaning and vacuuming of the car is fantastic. Great experience. More

by Patricia Wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

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Apr 11, 2025

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

March 31, 2025

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Employee Rating

They were very quick did a good job on the car I am happy with the work More

by LOGANENDERLE02
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

March 26, 2025

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Employee Rating

The dealership and its employees are very nice. The atmosphere is very sale orientated and would like to see a more people approach. Affordability should be discussed more. Also when a new vehicle More

by moord003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Kayliana Davis , Danny Sanchez

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Mar 27, 2025

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

March 22, 2025

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Employee Rating

Would never recommend Gary Rome. Bought a vehicle from them, in less than 2 years the transmission blew. No warranty or anything even though under 100,000 miles. More

by Hollyw19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 27, 2025

Gary Rome Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Holly, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Mar 27, 2025

Gary Rome Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Holly, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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