Joshua Ware
Service Director
Southern Chrysler Dodge Jeep Ram Newport News
12629 Jefferson Ave
Newport News, VA 23602
75 Reviews
Write a Review75 Reviews of Joshua Ware
February 24, 2026
Thank you for the Awesome oil and filter change Little shocked about the cost of the fuel filer change on my 2024 Ram 2500 BUT I LOVE THE DIFFERENCE in driving my truck!! Thanks so much!! shocked about the cost of the fuel filer change on my 2024 Ram 2500 BUT I LOVE THE DIFFERENCE in driving my truck!! Thanks so much!! More
February 17, 2026
Had an appointment at 830am for an oil change, ended up getting out around 1130. Could have been quicker but got me in on short notice. getting out around 1130. Could have been quicker but got me in on short notice. More
Other Employees Tagged: Dominic Bennett, Quentin Deck
February 15, 2026
Went for po302 code and all they did was reset the engine light and charged me 1800 dollar for replacing 6 spark plugs Four days later engine light came back on Took it back same code again They said I light and charged me 1800 dollar for replacing 6 spark plugs Four days later engine light came back on Took it back same code again They said I had a crack in overflow reservoir wanted 800 to fix that problem I said no Fix engine light All they did was reset it Four days later engine light came back on same code again This time said it was blown head gasket and wanted 5200 dollars to fix I said no Please fix engine light After looking into everything the dealer did nothing to begin with Since the first time I went they lied to me about fixing the engine code I had to take to a private garage to have them look at it Upon looking at it they found no spark plugs had been changed and no blown head gasket This dealer charged me for work but never did work I demanded a refund on money they told me no and called me a liar saying they did the work and I have proof from other garage they didn’t do work I would never recommend any Work or anybody in this dealer More
Other Employees Tagged: Dominic Bennett, Hank Ayaad, Josh Tyson, Alex Davis, Russ Beach, Quentin Deck , Everyone is poor
February 01, 2026
The dealership didn't have my parts or the oil for my car. They wasn't prepared to service my vehicle with an appointment at 9:15. They had to get the oil parts from Virginia Beach which resulted in a la car. They wasn't prepared to service my vehicle with an appointment at 9:15. They had to get the oil parts from Virginia Beach which resulted in a late time that service was finished. my fiancé waited over 4 hours when if the dealership was better prepared. More

