Current Mazda owner on the search for my next Mazda - I
called Mazda Roseville to talk about what I was looking for & the situation with my vehicle. From the initial phone call to Mazda Roseville, in perso
called Mazda Roseville to talk about what I was looking for & the situation with my vehicle. From the initial phone call to Mazda Roseville, in person meeting & test drive to the wave goodbye as I drove away in my new car, Nate Shirey was absolutely amazing to work with! Very professional, extremely knowledgeable & informative on all things Mazda as well as general car buying/leasing questions. Nate was very friendly and patient with all of my questions. There was never any pressure from Nate – he spent extra time working with both Finance & Service to get me the max trade in value on my old car and work a great deal on the new one. Very smooth process from beginning to end. A special thank you to Max C. in Finance as well for working with me to finalize the deal, taking extra time to ensure all of my concerns were addressed & sharing his wealth of knowledge on gap insurance, financing, leasing, etc.. I got an awesome deal that met my requirements on a brand new Mazda CX5. Top notch service. Impressive, streamlined process and great warranty terms. I highly recommend this dealership. Ask for Nate in Sales - he's the best!
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by KASSIMARTINEZ
Verified Customer
Verified Customer
Feb 14, 2025 -
Mazda Roseville responded
Kassi,
Thank you so much for your wonderful review! We’re thrilled to hear that Nate provided such an excellent experience from start to finish, and we’ll be sure to pass along your kind words to him. It's great to know that his professionalism, knowledge, and dedication to your satisfaction made the process smooth and enjoyable. We're also happy to hear that Max was able to assist you in finalizing the deal and addressing your concerns. Congratulations on your new Mazda CX-5! We're grateful for your recommendation and look forward to serving you again in the future. Enjoy your new ride!
this place used to be amazing but over the last few
months has really gone down hill. more expensive for the same services, workers aren’t as friendly. unfortunately will be taking my business elsewher
months has really gone down hill. more expensive for the same services, workers aren’t as friendly. unfortunately will be taking my business elsewhere.
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by GFOWLER6363
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2024 -
Mazda Roseville responded
Thank you for sharing your feedback. We're sorry to hear that your recent visits have not met the high standards you’ve come to expect from us. We value your loyalty and take your concerns about pricing and service seriously. Please feel free to reach out to our Service Manager, Bobby Shields, at 916-755-5630, so we can learn more about your experience and work toward regaining your trust.
Mazda Roseville service has been excellent.
The wait was fine, and the customer rep. Was very helpful.
The wait was fine, and the customer rep. Was very helpful.
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by chalelightner
Verified Customer
Verified Customer
Service Price Transparency
Nov 12, 2024 -
Mazda Roseville responded
Thank you for the 5-star review! We are so glad you have had excellent experiences with us! We look forward to the next time we can assist you.
They knew their vehicles, they saved me a lot of
aggravation. There was quick service.
aggravation. There was quick service.
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by michael@moreplumbing.com
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2024 -
Mazda Roseville responded
Michael,
Thank you for the 5-star review! We are so glad you had a seamless service visit with us. We look forward to the next time we can assist you!
i had great service everyone was very professional and
very effiecient and very nice and my car was ready on time
very effiecient and very nice and my car was ready on time
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by renee96
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Mazda Roseville responded
Renee,
Thank you for the kind words! We are so glad you had a wonderful service experience with us. We look forward to continuing to serve you!
The team was efficient and pleasant.
Indin’t have many miles on my car so I have lityle to say.
Indin’t have many miles on my car so I have lityle to say.
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by chalelightner
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Mazda Roseville responded
Thank you for the 5-star review! We are so glad your visit with us was seamless and enjoyable. We look forward to a long-lasting relationship!
Great Job.
Always friendly and professional.. I appreciate good service when it comes to my car.
Always friendly and professional.. I appreciate good service when it comes to my car.
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by cynthiamarsico
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Mazda Roseville responded
Cynthia,
Thank you so much for the kind words! We are so glad you had a wonderful experience with us. We look forward to continuing to serve you for many years to come!
Quick, easy, friendly, thorough, efficient and kept me
aware of progress on vehicle. Did everything requested in a timely manner. Thank you.
aware of progress on vehicle. Did everything requested in a timely manner. Thank you.
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by riverkids2
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2024 -
Mazda Roseville responded
Thank you for the kind words! We are so glad your service visit was seamless and efficient. We look forward to the next time we can assist you!
Once I was able to get in, the service was great.
It took three weeks to get in because no loaner cars were available.
It took three weeks to get in because no loaner cars were available.
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by richdubose
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2024 -
Mazda Roseville responded
Rich,
Our sincerest apologies for the wait on your service. Loaners are first come first serve and at times some of those services run longer than anticipated due to waiting on parts or warranty approvals. Although no excuse, we appreciate your patience and want you to know we truly value your business.
thank you always to Josh.
very courteous, professional, helpful addressing any questions i had.. i appreciate the extra help he provided me when o had issues with the apple c
very courteous, professional, helpful addressing any questions i had.. i appreciate the extra help he provided me when o had issues with the apple car play.
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by TRUDELLDAVID1
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2024 -
Mazda Roseville responded
Thank you for the 5-star review! We are so glad to hear that Josh was amazing help! Our customers are our top priority and we're happy to know we hit the mark! We appreciate the kind words and look forward to a long-lasting relationship!