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Joshua Struthers
Joshua Struthers at Mazda Roseville
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Joshua Struthers

Service Advisor

Mazda Roseville

830 Automall Dr
Roseville, CA 95661

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4.6
17 Reviews
4.6

17 Reviews

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17 Reviews of Joshua Struthers

November 15, 2024

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Employee Rating

this place used to be amazing but over the last few months has really gone down hill. more expensive for the same services, workers aren’t as friendly. unfortunately will be taking my business elsewher More

by GFOWLER6363
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Workmanship
Service Time
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Recommend Dealer
No
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Nov 19, 2024

Mazda Roseville responded

Thank you for sharing your feedback. We're sorry to hear that your recent visits have not met the high standards you’ve come to expect from us. We value your loyalty and take your concerns about pricing and service seriously. Please feel free to reach out to our Service Manager, Bobby Shields, at 916-755-5630, so we can learn more about your experience and work toward regaining your trust.

November 12, 2024

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Employee Rating

Mazda Roseville service has been excellent. The wait was fine, and the customer rep. Was very helpful. More

by chalelightner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams, Niki Hutchens, Bobby Shields, Chris Mccay

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Nov 12, 2024

Mazda Roseville responded

Thank you for the 5-star review! We are so glad you have had excellent experiences with us! We look forward to the next time we can assist you.

November 12, 2024

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They knew their vehicles, they saved me a lot of aggravation. There was quick service. More

by michael@moreplumbing.com
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 13, 2024

Mazda Roseville responded

Michael, Thank you for the 5-star review! We are so glad you had a seamless service visit with us. We look forward to the next time we can assist you!

November 10, 2024

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i had great service everyone was very professional and very effiecient and very nice and my car was ready on time More

by renee96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams, Niki Hutchens, Bobby Shields, Chris Mccay

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Nov 11, 2024

Mazda Roseville responded

Renee, Thank you for the kind words! We are so glad you had a wonderful service experience with us. We look forward to continuing to serve you!

November 09, 2024

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Employee Rating

The team was efficient and pleasant. Indin’t have many miles on my car so I have lityle to say. More

by chalelightner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Shields

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Nov 11, 2024

Mazda Roseville responded

Thank you for the 5-star review! We are so glad your visit with us was seamless and enjoyable. We look forward to a long-lasting relationship!

November 08, 2024

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Great Job. Always friendly and professional.. I appreciate good service when it comes to my car. More

by cynthiamarsico
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Mazda Roseville responded

Cynthia, Thank you so much for the kind words! We are so glad you had a wonderful experience with us. We look forward to continuing to serve you for many years to come!

November 06, 2024

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Quick, easy, friendly, thorough, efficient and kept me aware of progress on vehicle. Did everything requested in a timely manner. Thank you. More

by riverkids2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2024

Mazda Roseville responded

Thank you for the kind words! We are so glad your service visit was seamless and efficient. We look forward to the next time we can assist you!

November 01, 2024

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Employee Rating

Once I was able to get in, the service was great. It took three weeks to get in because no loaner cars were available. More

by richdubose
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Mazda Roseville responded

Rich, Our sincerest apologies for the wait on your service. Loaners are first come first serve and at times some of those services run longer than anticipated due to waiting on parts or warranty approvals. Although no excuse, we appreciate your patience and want you to know we truly value your business.

October 30, 2024

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Employee Rating

thank you always to Josh. very courteous, professional, helpful addressing any questions i had.. i appreciate the extra help he provided me when o had issues with the apple c More

by TRUDELLDAVID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2024

Mazda Roseville responded

Thank you for the 5-star review! We are so glad to hear that Josh was amazing help! Our customers are our top priority and we're happy to know we hit the mark! We appreciate the kind words and look forward to a long-lasting relationship!

October 29, 2024

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Employee Rating

Always ready to help with our selection of vehicles and leasing arrangements. This was our fifth Mazda. More

by rdkeefe72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Park, Scott Holden, Brandon Sherman

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Oct 30, 2024

Mazda Roseville responded

Thank you for your continued loyalty and for choosing us! We're always here to help with vehicle selection and leasing arrangements, and it's wonderful to know we’ve earned your trust over the years. We look forward to serving you again in the future. Enjoy your new Mazda, and thank you for being part of our family!

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