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Josh Lord
Josh Lord at Key Chrysler Dodge RAM of Portsmouth

Josh Lord

Service Advisor

Key Chrysler Dodge RAM of Portsmouth

155 Greenleaf Ave
Portsmouth, NH 03801

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4.8
184 Reviews
4.8

184 Reviews

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184 Reviews of Josh Lord

June 25, 2026

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Employee Rating

I have done multiple deals with them and they always make it very easy start to finish. More

by sobrien11
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Recommend Dealer
Yes

Other Employees Tagged: Robert Kempf, Mark Parker, Adriana Arias

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Jun 25, 2026

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for trusting us again with your used Chrysler Pacifica. We’re happy the process has been easy from start to finish. Lowest Price. Best Service. The Difference is Key!

June 11, 2026

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Excellent service as always the service team is very knowledgeable and treats customers with respect, More

by MWJAYNE43
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Service Time
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Recommend Dealer
Yes
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Jun 11, 2026

Key Chrysler Dodge RAM of Portsmouth responded

We appreciate you highlighting our team’s expertise and respect. Josh enjoyed working on your Ram 1500 and we look forward to serving you again. Lowest Price. Best Service. The Difference is Key!

June 05, 2026

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Entire staff provided A+ service. I will continue to have my Pacifica serviced at this location. More

by robert.d.allard
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Workmanship
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Recommend Dealer
Yes
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Jun 05, 2026

Key Chrysler Dodge RAM of Portsmouth responded

It’s wonderful to hear our team provided top-notch service on your Chrysler Pacifica. Thank you for trusting us with your ongoing maintenance. Josh and our staff look forward to welcoming you back for future service. Lowest Price. Best Service. The Difference is Key!

June 04, 2026

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Worked with Great salesman,it is a clean environment, positive attitudes, efficient techs with very knowledgeable employees More

by danielleallen435
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Kempf, Paul Bandouveres, Bryan Nichols, Nate Chandler

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Jun 05, 2026

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for the 5-star review. We’re glad you found our showroom clean, our sales team upbeat, and our technicians efficient and knowledgeable as you picked up your new Ram 1500. Enjoy your truck and let us know if we can help down the road. Lowest Price. Best Service. The Difference is Key!

June 04, 2026

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Without a doubt, one of the best service departments around. Excellent communication and quick follow up. More

by Agoralogistics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Chandler

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Jun 04, 2026

Key Chrysler Dodge RAM of Portsmouth responded

Delighted to hear you received outstanding support from our service department. We’re glad our communication and quick follow up met your expectations for your Ram ProMaster 3500. Please reach out if we can help with anything else. Lowest Price. Best Service. The Difference is Key!

May 31, 2026

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Megan and Rachael are AWESOME as Service writers! Prompt and accurate service as well as providing me a 1500 Hemi Ram for a loaner! More

by 97cherokee40
Recommend Dealer
Yes

Other Employees Tagged: Megan and Rachael

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Jun 03, 2026

Key Chrysler Dodge RAM of Portsmouth responded

Thank you so much for your kind words for Megan and Rachael and for taking the time to leave us this wonderful feedback! Lowest Price. Best Service. The Difference is Key!

May 15, 2026

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Arrived a bit early and vehicle service started right away,ladies at the desk are excellent.Service department had work complete in less time I expected. More

by retcap2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2026

Key Chrysler Dodge RAM of Portsmouth responded

It’s wonderful to hear that we began servicing your Ram 1500 right away and wrapped up faster than you expected. Josh appreciates your praise for our desk team. Enjoy the drive! Lowest Price. Best Service. The Difference is Key!

April 30, 2026

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I walked in looking for a specific car and an hour later I had closed on a great car. Everyone was knowledgeable and easy to work with. No hassle just people representing great products. More

by Sjbrightman1
Recommend Dealer
Yes
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Apr 30, 2026

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for sharing your experience. We’re delighted our team helped you find the right vehicle so quickly. Keeping the process straightforward and hassle-free is exactly what we aim for. Lowest Price. Best Service. The Difference is Key!

April 10, 2026

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Employee Rating

The service department was very attentive and I had a warranty issue but contacted the warranty company on my behalf and kept me well informed of the progress and fixed the problem. I was very happy with More

by TFERRIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2026

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Chrysler Dodge RAM of Portsmouth. Lowest Price. Best Service. The Difference is Key!

March 08, 2026

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Employee Rating

The service center was fantastic. Took care of things quick and right the first time. Great loaner vehicle, and truck was returned clean. More

by jimjr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Nichols, Nate Chandler , Darren Bacon, Jonathan Jones "JJ"

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Mar 08, 2026

Key Chrysler Dodge RAM of Portsmouth responded

We’re delighted the service center addressed your Ram 1500 promptly and accurately on the first visit. It’s great to know the loaner vehicle served you well and that your truck was returned clean. Thank you for the five-star review. Lowest Price. Best Service. The Difference is Key!

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