Josh Hensel
Josh Hensel at Newton Ford South
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Josh Hensel

Used Car Manager

Newton Ford South

2811 Hwy 231 N
Shelbyville, TN 37160

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4.6
74 Reviews

Josh grew up in Massachusetts and Connecticut, and has been married to Candace for 10 years. He has been in the auto industry for 8 years, and received numerous awards for his excellent customer service. In his free time, he loves golfing, reading, and spending time with his family.

Dealership Experience

6 yrs, 10 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

English English

Employee Video

4.6

74 Reviews

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74 Reviews of Josh Hensel

July 25, 2023

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Employee Rating

Nice people. Helped me get a car and also helped me get the price I wanted. Overall 10/10 More

by Np
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Edwin Moore

Jul 26, 2023

Newton Ford South responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 06, 2023

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I feel as though I could have gotten a better deal on my truck. I waited 20 months for it. When I ordered it the first time it was 8000$ cheaper and way better interest rates. It cost me a lot of extra mone More

by christyp1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Pardo

Jul 08, 2023

Newton Ford South responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 07, 2023

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This is the 2nd vehicle we have purchased using Mr Charles Bobo. He is very kind and will work with you to find a vehicle that fits your budget. Most recently 6/23/23 I found a Subaru Outback that I l More

by Mcmore
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Bobo , James Robinson

Jun 08, 2023

Newton Ford South responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Newton Ford South.

May 16, 2023

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Gabe is so knowledgeable, and easy to work with. He made buying my truck a no-brainer and was with me every step of the way. I am an incredibly satisfied customer of Newton Ford! More

by cmcnabb031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Robinson, Gabe Stewart

May 17, 2023

Newton Ford South responded

Thanks for sharing your thoughts about your experience with Gabe here at Newton Ford South. We appreciate your business and hope to see you again soon!

April 27, 2023

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Employee Rating

It was a great experience buying from Newton Ford and I would buy again if I could. More

by Himbirk
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Arthur Stark

Apr 29, 2023

Newton Ford South responded

Here at Newton Ford South, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review.

April 19, 2023

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One excuse after another. Never once did they bring down the cost of the car we were interested. And they stated they were sending my application to Capital One and then I fi More

by tim@pursuitelectronics.com
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Mike Abbondanza, Belinda Dunavant, Michael Castro, Eric Gaskins , Tim Green, Gabe Stewart, Carlye White

Apr 21, 2023

Newton Ford South responded

Hi Tim, Thank you for taking the time to reach out to us. We are very sorry that your recent experience with us left you disappointed. We try to get the best deal possible for our customers, which sometimes means sending their credit application to multiple banks. Usually these resolve in a few days; however, this should've been better communicated to you. Our managers are trying to reach you, but your phone number in our database isn't reaching you. If you would like to discuss this further, please send us the best contact information for you to katie@newtonmotorgroup.com. Thank you again, and we hope to hear from you soon. Sincerely, Katie R.

Apr 21, 2023

tim@pursuitelectronics.com responded

Katie, My number is in the database! Someone called me yesterday (4/20/23 and I was at my son's baseball game. My comments stand on Management not communicating at all. Gabe did what he could with the items at his disposal. However, there is PLENTY of wiggle room in used vehicles and they could have come down on the price a little to make the deal work. You win some and you lose some.....they lost us!

April 15, 2023

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Absolute best in the business! Never had such a seamless process of buying a car. Appreciative of Alex and everyone at Newton a Ford South making it possible. More

by Cameron Shrader
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Pardo, Eric Gaskins , James Robinson, Cameron Shrader

Apr 16, 2023

Newton Ford South responded

Thank you, Cameron! It's great to hear that Alex and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Ford South!

March 07, 2023

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Arthur was new to role when we bought our BS Outer Banks; however, as customers- he has went above and beyond to provide good service, hear our concerns and ensure we were taken care of! I can still reach ou More

by jmittonj
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Arthur Stark

Mar 07, 2023

Newton Ford South responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Arthur and our team could make this a top-notch experience. We hope you enjoy your new Bronco, and we look forward to continuing to serve you in the future!

February 11, 2023

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My wife and I recently purchased 2 vehicles from this location, and to say we had a good encounter would be an understatement. Gabe Stewart was our salesman and he was beyond helpful, from having answers More

by Robert Weems
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chase Carter, Alex Pardo, Michael Castro , Tim Green, John Morris, James Robinson, Gabe Stewart

Feb 12, 2023

Newton Ford South responded

Thank you so much, Robert, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Gabe and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 11, 2023

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"I recently had the pleasure of working with Gabe Stewart at Newton Ford for my car purchase. From the moment I walked in, I was greeted with friendly and professional service by the entire team. Gabe went a More

by Wes Cantrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Robinson, Gabe Stewart

Feb 12, 2023

Newton Ford South responded

Thank you, Wes, for your very kind review for Gabe. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Newton Ford South.

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