Josh Gaines
Josh Gaines at Lima Auto Mall

Josh Gaines | Page 35

Used Car Manager

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

Contact Me
5.0
405 Reviews

Married to Wendy with 2 children and 3 grandchildren. From Bluffton, OH lives in Lima, OH. I enjoy playing golf and spending time with my family.

Dealership Experience

8 yrs, 9 mos

Industry Experience

16 yrs, 7 mos

Languages Spoken

English English

5.0

405 Reviews

Write a Review

405 Reviews of Josh Gaines

July 29, 2019

Dealership Rating
Employee Rating

Great customer service We can't say enough about how well we were treated by Ryan, Josh & Steve. They moved everything along as quickly as possible once we decided we wante More

by Otto's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney , Steve Morrison

July 29, 2019

Dealership Rating
Employee Rating

Good service, good price Staff worked with me to accommodate my schedule and needs. Got a great car that suited me in a quick and professional fashion. Great experience! More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney , Dan Cherkas

July 27, 2019

Dealership Rating
Employee Rating

Great! Awesome and fun experience! I would buy a car from here again. The employees here were courteous, knowledgeable, and polite. This dealership gets a More

by BAUMGARTNERJIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney , Brandon Mullins

July 10, 2019

Dealership Rating
Employee Rating

Great experience with Steve My wife and I purchased a truck with the help of Steve Morrison. We were very impressed with his time and patience in the process. We would recommen More

by Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Morrison

July 02, 2019

Dealership Rating
Employee Rating

Great JOB! Very friendly sales staff. Really care about taking care of you and your family. The vehilce was very clean and the paper work was very well explained More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney , Dan Cherkas

June 26, 2019

Dealership Rating
Employee Rating

review You never really know if you are getting a fair deal or overcharged. Chris and Josh were very easy to work with.explained everything to me More

by PETERSD1948
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kiefer

June 26, 2019

Dealership Rating
Employee Rating

Great Dealership Dan and Josh were great to work with in finding me the perfect car for my needs. Very thorough with every detail. My next car will be also from Lima A More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Cherkas

June 15, 2019

Dealership Rating
Employee Rating

Awesome experience From New to used vehicles Loma auto mall will take care of you from start to finish... Everyone was very helpful and pleasant to work with. Very happy More

by PETEYVANLOO1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney , Steve Morrison

June 09, 2019

Dealership Rating
Employee Rating

used care mgr and finance mgr used care mgr wouldn't budge on price (poor business)...finance mgr backed me into monthly payment and then disclosed very high interest rate for a cr More

by BMURRAY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dan Cherkas, Aaron Brougher-nice but slick

Jul 06, 2019

Lima Auto Mall responded

As a dealership, we are glad to hear that you had a good experience with Dan Cherkas. He is certainly a great asset to our dealership and will continue to take care of you after your purchase. In regard to your pricing concern with the used car manager, we cannot always discount a car to the expectations of our customers. Here at the Lima Auto Mall, we market base price our vehicles to be the best priced unit (when looking at comparable miles, equipment, and trim levels) in our area. In some cases, when it is the lowest priced one, this means that we again cannot mark the vehicle down below what the sale price is already discounted to. We always try to put our best price out there and be as transparent as possible to make the buying process quick and easy. Your concern with the interest rate is understandable as well. We are paired up with many lenders and strive to be able to offer you the best rate that you can qualify for based on your bureau scores and credit history. Ultimately, it is at the discretion of the lenders when they make a decision for approval to provide the interest rate that they feel is fitting of the credit history. We may not agree with their decision 100% of the time either and that is why we go over the loan documents thoroughly before both parties sign. Our customers always have the option to finance at an outside source of their choosing, or have the dealership secure financing for them to help facilitate their purchase. If you have any other questions, please feel free to reach out to me, Ryan Swaney GSM at 419-993-6054.

June 06, 2019

Dealership Rating
Employee Rating

Best Ever What a great car buying experience. Terms and payments that I wanted. Ryan and Aaron went above and beyond the call of duty. Won’t buy a car any where More

by New Caddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney , Dan Cherkas

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