Josh Bouffard | Page 4

The service advisor was very helpful with the information that he shared concerning my experience. that he shared concerning my experience. More

by ksnowden7682 Verified Customer Verified Customer

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The best dealership they are very helpful, they wanted to make sure that I leave the dealership happy make sure that I leave the dealership happy More

by rios.wendy0 Verified Customer Verified Customer

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I purchased a 2025 Trax activ trim in September 2024. Randomly the car has started coming to a dead stop in the middle of major highways, and just regular roads. It has done it going 30 mph and it has do Randomly the car has started coming to a dead stop in the middle of major highways, and just regular roads. It has done it going 30 mph and it has done it going 70 mph. It has thrown me into the ditch to where I almost hit a tree. It has caused people behind me to go into the ditch and caused road rage because they thought I brake checked them. I’ve had it towed to the dealership twice because the vehicle is physically not safe to be driven. The dealership has had it a total of 18 days off and on every time it’s the same horrible experience they argue about loaner cars and are really rude. First time I dealt with the service manager Chris he literally hung up on me and I was calling him literally while I was in the ditch. Now I’ve been dealing with the other manager Josh don’t recommend him he thinks it’s a joke and tells me to record the issue next time it happens when at the time that’s not what I’m worried about I’m worried about my 3 year old whose in the back seat of the car. Now I’m basically paying for a car that I physically can’t drive due to it almost killing me. They just keep saying oh well it doesn’t do it for us. Josh the other manager did admit to it doing it 1 time with him when he was driving and changes lanes without using a blinker but I’ve talked to several mechanics and that would not cause the car to go into limp mode. My whole family has always purchased from Young Chevrolet but after this I’m done. Every time I ask to speak to the general manager nobody will ever let me. I’m about to take legal action due to having record of taking it to them and them doing absolutely nothing when this is clearly a life threatening issue. Young Chevrolet needs to stand behind what they’ve sold me and it’s like they’re not wanting to. More

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Every time I visit the service department I am always treated with great professionalism and respect. Althought service take a while, they do try to get me out as quickly as possible. treated with great professionalism and respect. Althought service take a while, they do try to get me out as quickly as possible. More

by efinnerty80 Verified Customer Verified Customer

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So there was no real clear communication. I felt like I was trying to get sold on things that I didn’t need for my car and it also took over a month to get it fixed. I felt like I was trying to get sold on things that I didn’t need for my car and it also took over a month to get it fixed. More

by vreid45 Verified Customer Verified Customer

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Easiest car buying experience. Dina and Michael did an amazing job explaining features to my wife. Thank you guys. Dina and Michael did an amazing job explaining features to my wife. Thank you guys. More

by lavaughnandrews Verified Customer Verified Customer

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This was the worst interacting I've ever had at Young Chevrolet. I had issues that didn't get resolved and they didn't provide me with a clear understanding of what was the issue. I paid 229 for a diagno Chevrolet. I had issues that didn't get resolved and they didn't provide me with a clear understanding of what was the issue. I paid 229 for a diagnosis and the diagnosis wasn't even in the paperwork. More

by kledwards1978 Verified Customer Verified Customer

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Josh is a genuine person he actually cares about the customer and goes above and beyond to insure 100% satisfaction customer and goes above and beyond to insure 100% satisfaction More

by rondavis1421 Verified Customer Verified Customer

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stopped in for an inspection and a multipoint. Edwin Reassured me that It would be quick and it was. He also made sure to get the multipoint inspection done quickly and inform me of any issue th Edwin Reassured me that It would be quick and it was. He also made sure to get the multipoint inspection done quickly and inform me of any issue that needed taken care of.. we were going on a fishing trip this weekend. Breaking down on the way would have been bad.. THANKYOU EDWIN More

by onepcatatime31 Verified Customer Verified Customer

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polite, attentive. very good listener. very fast service, kept in the loop the whole time. very good listener. very fast service, kept in the loop the whole time. More

by onepcatatime31 Verified Customer Verified Customer

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