Josh Berk | Page 7

I recently reached out to Dustin Snider, the General Sales Manager at Volvo Arrowhead, and was promptly connected with Joshua Berk, a Sales Associate. From the first conversation, it was clear this wasn Sales Manager at Volvo Arrowhead, and was promptly connected with Joshua Berk, a Sales Associate. From the first conversation, it was clear this wasn’t going to be a typical car shopping experience—it was something more. Joshua took the time to thoroughly educate me on Volvo’s offerings, leaving no question unanswered. He then provided a personalized tour of the 2025.5 XC90 Ultra, followed by test drives of two different powertrains, which allowed me to make a thoughtful comparison based on my needs. After the test drives, I met with Jude Greene, the Customer Experience Manager and Product Specialist, who reviewed everything Joshua had shared and thoughtfully addressed my remaining questions. The collaboration between team members was seamless, professional, and customer-centered. What stood out most was the lack of pressure. There was no "hard sell"—only a genuine effort to listen, educate, and guide. Their deep product knowledge, clear communication, and focus on creating a meaningful customer experience set them apart from every other dealership I’ve visited. Whether I move forward with purchasing the XC90 or not, I wouldn’t hesitate to recommend Volvo Arrowhead to anyone looking for integrity, expertise, and exceptional service. This was not just a visit—it was truly an experience. More

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Josh was awesome, made the process a breeze. 10/10 would recommend him and the auto shop . 10/10 would recommend him and the auto shop . More

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Happy people good service and friendly nice and beautiful dealership Very helpful salesman And beautiful volvo dealership Very helpful salesman And beautiful volvo More

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Josh was an amazing sales guy. Very knowledgeable in not only volvo products but any vehicle on the lot. He is very attentive and listens to what the customer's needs and wants ar Very knowledgeable in not only volvo products but any vehicle on the lot. He is very attentive and listens to what the customer's needs and wants are. He will get you into what fits your needs. Very easy going does not apply pressure to buy or make a decision immediately. Highly recommend work with Josh for all your car needs. More

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Jake went above and beyond to assist me in resolving the issues with my Volvo. He is direct and straightforward. He is definitely an advocate for the customer and is willing to work with the situation at ha issues with my Volvo. He is direct and straightforward. He is definitely an advocate for the customer and is willing to work with the situation at hand. I would definitely recommend him if you need assistance in resolving a matter that is in his department. I will definitely refer people to Jake. More

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I felt very supported and not rushed despite some bumps in trying to get my docs in a row. The team was very welcoming and understanding. Josh and his team made this experience for me and my fiance very pl in trying to get my docs in a row. The team was very welcoming and understanding. Josh and his team made this experience for me and my fiance very pleasant. Happy to join the Volvo family! More

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Josh was sincere. He listened to our goals when we first met him. He presented possibilities to set proper expectations. He however did not have authority to negotia He listened to our goals when we first met him. He presented possibilities to set proper expectations. He however did not have authority to negotiate the sale. We found this frustrating and it caused the process to be less than amooth. More

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I had an excellent experience with Volvo Cars of Arrow. Joshua Berk, Jake, and the rest of the team were responsive, polite, and transparent, the latter being particularly important because I purchased fro Joshua Berk, Jake, and the rest of the team were responsive, polite, and transparent, the latter being particularly important because I purchased from another state. They spent the time to discuss, in detail, the CarFax and answer all of my questions. If you’re looking for a dealership that runs a tight ship with direct, transparent personnel, look no further! Thanks again Josh! More

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Had such a great experience and didn’t feel pressured on anything! Would recommend my people to this dealership! anything! Would recommend my people to this dealership! More

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It was a good experience at Volvo Cars at Arrowhead. Traded in my vehicle for a GMC Canyon truck i saw in Autotrader. I inquired if it was still available and Jayden e-mailed a video. Set up an appointm Traded in my vehicle for a GMC Canyon truck i saw in Autotrader. I inquired if it was still available and Jayden e-mailed a video. Set up an appointment to see it the next day and Josh handled the sale for me. The truck was exactly what i was looking for and the sales team there was no pressure and pleasurable to work with. More

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