Josh Berk | Page 6

When we first met Josh B. , he was extremely helpful and willing to accommodate our time constraints. We scheduled an appointment to bring in our potential trade-in and look at , he was extremely helpful and willing to accommodate our time constraints. We scheduled an appointment to bring in our potential trade-in and look at more Volvo models. When we arrived for the appointment, we found that Josh was busy assisting another customer. Had we known he was busy, we could have rescheduled our appointment for a later time or another day, but Josh did not make any attempts to notify us or reschedule the appointment. Instead, we were passed off to another Sales Representative, Vinny S., who handled most of our sale. Vinny had to duplicate some efforts because he lacked some of the information Josh had. Vinny worked hard to please us, and we appreciated his efforts. He was very personable and polite. Overall, we had a good experience at Volvo Cars Arrowhead and were happy with our purchase. More

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Josh was absolutely fantastic from the jump. Did not make us feel pressured, was super educational about Volvo and remained mindful of our goal to stay within a certain payment amount. Best car Did not make us feel pressured, was super educational about Volvo and remained mindful of our goal to stay within a certain payment amount. Best car buying experience to date! Love my new car :) More

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Volvo Arrowhead exceeded our expectations. Our salesman as well as the finance gentleman were extremely professional. They were not pushy and gave us great information about the XC 90. We ende Our salesman as well as the finance gentleman were extremely professional. They were not pushy and gave us great information about the XC 90. We ended up purchasing the vehicle, but it was late just before close. The whole team stayed late to seal the deal on our purchase. We couldn’t be happier with our experience! More

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Josh went out of his way to help us! The entire staff was outstanding and personable! The entire staff was outstanding and personable! More

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I had been searching all over the country for a car for almost two months. I was in communication with multiple dealerships and Volvo Cars Arrowhead was by far the most helpful, attentive, and genuine peop almost two months. I was in communication with multiple dealerships and Volvo Cars Arrowhead was by far the most helpful, attentive, and genuine people I had the pleasure of working with. Their team went above and beyond for me and made sure that the process was as streamlined as possible. I had the privilege of working with one of their salesman, Josh, and their sales manager, Jake. These two made me feel incredibly taken care of, and I would consider myself lucky to able to work with them again in the future. More

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Super nice dealership. Josh stayed a little late Friday when we dropped in unannounced and we set up an appointment for the next day and he sold a car because of it. Josh stayed a little late Friday when we dropped in unannounced and we set up an appointment for the next day and he sold a car because of it. More

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Great experience with the entire staff. Great service, very pleasant car buying experience. I would recommend to anyone looking to buy a car. Great service, very pleasant car buying experience. I would recommend to anyone looking to buy a car. More

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Great thanks to Josh who did a fantastic job of showing me the vehicles that I was interested in. These two vehicles were not the dealership brands. His patience with my decision process was great. He a me the vehicles that I was interested in. These two vehicles were not the dealership brands. His patience with my decision process was great. He allowed me to get comfortable with the decision, which is very important to me when looking at purchasing a used vehicle. He also brought others into the discussions who had greater knowledge of the vehicles I was looking at. Not a hard core sale, just good info! Thanks again Josh! More

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Excellent friendly service. Everyone who helped us was informative and up front about everything. Excellent experience with them. Everyone who helped us was informative and up front about everything. Excellent experience with them. More

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Everyone we worked with was very helpful and knowledgeable which made it a good experience knowledgeable which made it a good experience More

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