Joseph Weil
Joseph Weil at Russ Darrow Nissan of Milwaukee
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Joseph Weil

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
126 Reviews

My goals as your service adviser are to bridge the communication gap between you and your technician, as well as make sure you understand the value of Nissan products and services. I want to make sure that you feel confident and educated when it comes to your vehicle. I look forward to helping you in the future.

Dealership Experience

14 yrs, 2 mos

Industry Experience

15 yrs, 2 mos

Specialties & Trainings

I am a published contributor to the June 5th 2016 Milwaukee Journal Sentinel(in partnership with ADAMM) on the link between customers and technicians.

4.6

126 Reviews

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126 Reviews of Joseph Weil

April 01, 2025

Dealership Rating
Employee Rating

Had my oil change . only problem did not like that. They did not resent the oil change counter, and if you change the oil, I don’t see how you didn’t notice that so toda More

by MCCOYDAVID74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you, David, for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Hansen matt.hansen@russdarrow.com

March 30, 2025

Dealership Rating
Employee Rating

Everyone that made my car buying experience at Russ Darrow was knowledgeable and competent. It was great! More

by WBOGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

March 30, 2025

Dealership Rating
Employee Rating

The service and Joe is always great at Ross Darrow. I will recommend them to others. More

by DEBBIEMH0512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Hansen matt.hansen@russdarrow.com

March 23, 2025

Dealership Rating
Employee Rating

We had a Mike as a salesman. He was very nice. He helped us in such a way that nobody could have. That’s why we are repeat customer, thank you More

by NIRAJPPATEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Gliatis, Erin Poulos , Mike Anderson

Mar 24, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mike delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

March 18, 2025

Dealership Rating
Employee Rating

Great job. I️ felt like a queen when I️ was serviced. I️ received free transportation to and from the dealership. I️ would definitely recommend to other colleag More

by JOHNNETTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise , Cashier

Mar 18, 2025

Russ Darrow Nissan of Milwaukee responded

John, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Matt Hansen matt.hansen@russdarrow.com

March 14, 2025

Dealership Rating
Employee Rating

Service techs were very helpful, personable and engaged. Work completed ahead of schedule. Helped with extended warranty coverage. More

by frank.dombrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Frank, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

March 11, 2025

Dealership Rating
Employee Rating

great as always customer service nothing less. Video are a great thing to follow the work that's being done .i will always bring my car back for service again. More

by HENRY1887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Jerad Brockel, Travis Wise, Shaun Sellers , i always have great customer service

Mar 11, 2025

Russ Darrow Nissan of Milwaukee responded

Hello Henry: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

Dealership Rating
Employee Rating

I love russ Darrow. Ive been coming there since the late 90's. You have service all 4 of my vehicles: 93 Maxima 2001 Maxima 2014 Maxima And now my 2014 pathfinder More

by Mountain3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise, Erin Poulos, Shaun Sellers , Terry, who is no longer there

Mar 09, 2025

Russ Darrow Nissan of Milwaukee responded

Louis, Thank you so much for your kind words for Paul, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

Dealership Rating
Employee Rating

My service was handled very well and explained to me in depth, very satisfied thanks More

by cigarhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your service experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

Dealership Rating
Employee Rating

I was very impressed by the service I received during my oil change! The video showing them doing my checkup under my cars blew my mind. I really enjoyed watching it. Everyone especially Aaron was very mann More

by swellstchr49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2025

Russ Darrow Nissan of Milwaukee responded

It's great to hear that Aaron and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of Milwaukee! Matt Hansen matt.hansen@russdarrow.com

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