Overall experience was good.
The pace to get through the process was my biggest concern. Joe was knowledgeable and helped me find exactly what I was looking for. Communication
The pace to get through the process was my biggest concern. Joe was knowledgeable and helped me find exactly what I was looking for. Communication before purchase was also just right. Thanks!
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by Brishur1
Jun 18, 2023 -
Heritage Honda Bel Air responded
Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Please don't hesitate to reach out if there's anything additional we can do for you.
Worked with Joe McDowell to obtain the lease on our 2023
Honda Odyssey. Appreciate the patience he has in getting the necessary paperwork done to get the ball rolling. Super personable and ensured that we k
Honda Odyssey. Appreciate the patience he has in getting the necessary paperwork done to get the ball rolling. Super personable and ensured that we knew what we were signing before actually signing the dotted lines.
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by heanlisa
Jun 12, 2023 -
Heritage Honda Bel Air responded
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!
I've worked with Heritage Bel Air on several occasions,
and the experience has been a positive one each time. Joe was persistent and communicative.
and the experience has been a positive one each time. Joe was persistent and communicative.
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by heanconner16
Jun 12, 2023 -
Heritage Honda Bel Air responded
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!
Very nice to deal with and knowledgeable
Closing took
a long time though
Good experience
a long time though
Good experience
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by Bev
Jun 12, 2023 -
Heritage Honda Bel Air responded
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Absolutely wonderful experience!
No pressure what so ever! Probably the best dealership experience I’ve had!
No pressure what so ever! Probably the best dealership experience I’ve had!
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by cleansweep1226
Other Employees Tagged:
André Coleman
Jun 12, 2023 -
Heritage Honda Bel Air responded
Hi, we're glad you had such a wonderful experience with us! We hope to be of service to you again! Take care!
Went to see and test drive pilot, went smooth and well.
Joe was able to explain the Honda pilot during the ride.
Joe was able to explain the Honda pilot during the ride.
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by dvelasc1
Other Employees Tagged:
André Coleman
Jun 12, 2023 -
Heritage Honda Bel Air responded
Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
The salesman, detailing team and finance team we had was
outstanding. The management team, specifically "Max" was a horrific experience, and they were dishonest. Due to the Managment team, I will not come b
outstanding. The management team, specifically "Max" was a horrific experience, and they were dishonest. Due to the Managment team, I will not come back to the dealership, ever!
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by rwilliams
Other Employees Tagged:
Mike Dowdy
Jun 09, 2023 -
Heritage Honda Bel Air responded
Thank you for sharing feedback about your visit to Heritage Honda Bel Air. We are glad to hear you had a positive experience with our Sales Department; however, we sincerely apologize for any issues you experienced at our dealership. This is certainly not our way of doing business, as we work hard to maintain a high level of customer satisfaction throughout your entire car-buying experience. Our General Manager, Andrew Miller, has attempted to contact you to discuss your experience in more detail, but has been unsuccessful in reaching you. At your earliest convenience, please contact Andrew directly at andrewmiller@mileone.com or 410.698.0024 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your feedback and we hope to hear from you soon.
Hello I worked with Joe ( sales guy) today with my
purchase for a Yukon Denali he got us approved he was extremely wonderful and his customer service was outstanding , he was great to work with I will
purchase for a Yukon Denali he got us approved he was extremely wonderful and his customer service was outstanding , he was great to work with I will definitely return and work with Joe If you’re in the market looking to buy a car please see Joe (sales guy) he will get the job done while offering you unlimited water to drink 😂 ( deer park) to b exact
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by Monteshabazz
Jun 05, 2023 -
Heritage Honda Bel Air responded
Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
He’s awesome!
Above and beyond for everything! Kept my son entertained and the car buying experience was amazing! He’s done everything to make sure I am placed i
Above and beyond for everything! Kept my son entertained and the car buying experience was amazing! He’s done everything to make sure I am placed in a reliable car!
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by Kspeckman2015
Jun 05, 2023 -
Heritage Honda Bel Air responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!
Gave amazing help and made us feel very comfortable.
Amazing to sit down with and provided a lot of helpful information
Amazing to sit down with and provided a lot of helpful information
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by gabby.sampson
Jun 05, 2023 -
Heritage Honda Bel Air responded
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!