Joseph Mata
Joseph Mata at Norm Reeves Honda Superstore North Richland Hills
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Joseph Mata

Salesperson

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
9 Reviews

Dealership Experience

1 yr, 5 mos

4.6

9 Reviews

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9 Reviews of Joseph Mata

October 25, 2024

Dealership Rating
Employee Rating

Did paperwork wrong sold us the wrong car did paperwork for trade in on wrong vin. The wrecked my mother in laws car the same weekend during a service appointment. Mmanager and gm were contacted and it’s s More

by kyle.d.suggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Francis Olang, Richard Sanchez

Oct 25, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hello Kyle, We apologize for the misunderstanding regarding the paperwork for your car and the trade-in. If you have any further questions or concerns, please contact our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

April 28, 2024

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Employee Rating

Great services all the time we go there to get our car looked at and services. More

by Simentallecii89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you consistently have positive experiences with our services. We appreciate your continued support and look forward to serving you again in the future.

March 29, 2024

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Everyone was nice, even the greeter. Joseph, our salesman was very nice and professional. It took a long time to prepare paperwork. More

by Willow58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Corpus

Apr 01, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the great review! We're glad that Joseph made sure you were taken care of during your visit.

March 21, 2024

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Friendly, clean, professional, fast acting, factual, work as a team for the good of the customer. More

by rjbrassil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Corpus, Andy Cazares

Mar 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We always strive to provide exceptional service and support to our customers. Looking forward to serving you again in the future!

March 20, 2024

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Employee Rating

Joseph Mata was excellent from the beginning, always professional and attentive to our needs for my son's car. We felt no pressure and went above and beyond to make the deal happen, very impressed with More

by Rodolfolinares
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Corpus

Mar 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! Providing excellent service without pressure is always our priority. We're thrilled to hear that Joseph exceeded your expectations. We appreciate your trust in us!

March 14, 2024

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Employee Rating

The best dealership with professional salesmen that are not pushy. Very kind and will answer all your questions without making you feel obligated or rushed into a purchase. Highly recommend this team. Vern More

by ricecakes93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team, especially Vernon. Providing a pressure-free environment and excellent service is our priority. We appreciate your recommendation!

December 14, 2023

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Employee Rating

There were some issues with my car and the service. Completed on it. They went out of their way to make it right. More

by Wenkesk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Shelby, Elizabeth French , Allen Glover, Tommy Lit

Dec 15, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for bringing this to our attention. We apologize for any inconvenience you experienced and appreciate your patience. We're glad we could resolve the issues, and we look forward to serving you better in the future.

November 13, 2023

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Employee Rating

Our experience at norm reeves was very acceptable, salesman Joseph was very helpful and understanding about our car purchase needs. They gave very selection of vehicles from which to pick from, and Jo More

by hdzdeleon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yvette Garza

Nov 15, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words and recommendation! We're delighted to hear that Joseph provided excellent service and helped you find your perfect Honda. We appreciate your support and look forward to serving you again in the future.

October 11, 2023

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Employee Rating

Joseph was a very attentive, authentic, caring person to work with! The entire team was wonderful and I’d buy from Norm Reeves in a heart beat. More

by deidreldann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Shelby

Oct 13, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words about Joseph and our team at Norm Reeves. We're delighted to hear about your positive experience, and we appreciate your trust in us. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.

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