Joseph is the only service advisor I deal with.
He’s professional, friendly and he knows the Mercedes Benz product. He goes above and beyond when taking care of my CLS
I would recommend Joseph t
He’s professional, friendly and he knows the Mercedes Benz product. He goes above and beyond when taking care of my CLS
I would recommend Joseph to anyone who wants professional and detailed service on their Mercedes-Benz
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by Steve S
Service Price Transparency
Apr 02, 2025 -
Walter's Mercedes-Benz of Riverside responded
Steve,
Providing impeccable service is so important to us here at Mercedes-Benz of Riverside and we are glad that Joseph's efforts met your satisfaction and recommendation! We are thrilled to know that he was professional, friendly, always goes above and beyond to take care of your CLS, professional and detailed. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Kelly Sandefur is The best!
! She listens to you and makes sure all of you vehicle issues are addressed !💕💕
! She listens to you and makes sure all of you vehicle issues are addressed !💕💕
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by Taylor
Jan 30, 2025 -
Walter's Mercedes-Benz of Riverside responded
Taylor,
We appreciate you for leaving Kelly this stellar review! We are delighted to know that she listened to you, made sure all of your vehicle issues were addressed and is the best. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walter’s Mercedes-Benz is a top-notch car dealership with
a tremendous service department! Joseph Loera is highly knowledgable and a pleasure to work with. My wife and I are truly happy with our vehicle
a tremendous service department! Joseph Loera is highly knowledgable and a pleasure to work with. My wife and I are truly happy with our vehicle and with Walter’s Mercedes-Benz of Riverside.
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by Lou
Service Price Transparency
Jan 17, 2025 -
Walter's Mercedes-Benz of Riverside responded
Lou,
Thank you for leaving Joseph this amazing review! We are happy to know that he was highly knowledgeable and a pleasure to work with. Please do not hesitate to let us know how we may be of further service to you and your wife.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Joseph Loera, always very attentive and good customer
service. Joseph is the man to go when you need your vehicle serviced at Walters.
service. Joseph is the man to go when you need your vehicle serviced at Walters.
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by Imer.wilson213
Service Price Transparency
Nov 22, 2024 -
Walter's Mercedes-Benz of Riverside responded
Imer,
We are grateful for you leaving Joseph this extraordinary review and recommendation! We are pleased to know that he was very attentive and provided you with good service. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
The dealership was what I expected it to be.
I went for my B3 service. Customer service was great and Joseph Loera was so very helpful and imparted knowledge regarded my car. He was informativ
I went for my B3 service. Customer service was great and Joseph Loera was so very helpful and imparted knowledge regarded my car. He was informative, friendly and helpful.
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by tylertown
Service Price Transparency
Nov 14, 2024 -
Walter's Mercedes-Benz of Riverside responded
Tyler,
We are grateful for you leaving Joseph this exceptional review! We are thrilled to hear that Joseph took excellent care of you. We are pleased to know that he was very helpful, informative and friendly. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walters Mercedes-Benz of Riverside wonderful dealership
that service my car, with service advisor Joseph Loera handling my visit great experience in a timely manner appreciate the help thanks.
that service my car, with service advisor Joseph Loera handling my visit great experience in a timely manner appreciate the help thanks.
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by marjoriethomas60
Service Price Transparency
May 09, 2024 -
Walter's Mercedes-Benz of Riverside responded
Marjorie,
Thank you so much for leaving Joseph this incredible review! We are glad to hear that Joseph took exemplary care of you and your automotive needs. We are happy to know that he made your service experience great. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Joseph Loera At Walter's Mercedes Is By Far Is The Best
Service Advisors In The Building,And He Takes Great Care Of Me.
Service Advisors In The Building,And He Takes Great Care Of Me.
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by marcdezo
Service Price Transparency
May 06, 2024 -
Walter's Mercedes-Benz of Riverside responded
Marcdezo,
Thank you so much for leaving Joseph this positive review! We are glad to hear that Joseph took great care of you and your automotive needs. We are happy to know that he is the best. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Edwin Correa was very helpful and professional in our
transactions. I admired him on being not to pushy. I will recommend him to my friends and relatives.
transactions. I admired him on being not to pushy. I will recommend him to my friends and relatives.
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by jojo_olega
Apr 17, 2024 -
Walter's Mercedes-Benz of Riverside responded
JoJo,
Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Edwin's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was very helpful and professional. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
My first very pleasant encounter was with my service
advisor Joe Loera who gave outstanding service in my opinion over and above my expectations to accommodate me in my time of need and all with a smile
advisor Joe Loera who gave outstanding service in my opinion over and above my expectations to accommodate me in my time of need and all with a smile. The next person was my sales consultant Illy Aabid, I was very impressed with how she conducted my Car buying experience from the start to the finish, she made herself always available and also made me feel as family. I need to say my finance consultant James "Andy" Towns whom made me feel at ease during the document signing process, I returned from out of state in order to experience such fine service. I came in to service my Car and ended up returning to purchase a vehicle.
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by Out of Gas
Service Price Transparency
Mar 22, 2024 -
Walter's Mercedes-Benz of Riverside responded
We greatly appreciate you for leaving Joe, Illy and Andy this marvelous review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they made you feel at ease during the document signing process. We appreciate your continued business with us here at Walter's Mercedes-Benz of Riverside. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Eddy Elsayed made the transition from one leased veh into
another, very easy. We did not spend all day or half a day..... completing paperwork, etc. He was very patient with my daughter during the test driv
another, very easy. We did not spend all day or half a day..... completing paperwork, etc. He was very patient with my daughter during the test drive, showing her all the 'bells and whistles'. We will definitely return when it's time to get another veh.
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by SunnyM
Mar 12, 2024 -
Walter's Mercedes-Benz of Riverside responded
Sunny,
We greatly appreciate you for leaving Eddy this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Eddy could provide you with top notch service. We are delighted to know that he was very patient with your daughter. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager