Joseph Festa
Joseph Festa at Southern Acura Newport News
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Joseph Festa

General Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
8 Reviews
4.9

8 Reviews

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8 Reviews of Joseph Festa

May 08, 2024

Dealership Rating
Employee Rating

The dealership initiated a new lease program for my 2022 MDX allowing me to initiate a new 2024 MDX erase for a new 2024 MDX which saved me hundreds of dollars and was much appreciated by this long term cl More

by JOHN@VICKERMANASSOCIATES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 11, 2024

Dealership Rating
Employee Rating

Great and friendly dealership this is my second vehicle that I have purchased Devin was my salesmen and he is always a great guy to work with I recommended him to any of my friends and family looking to bu More

by Dioneb89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2024

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 07, 2023

Dealership Rating
Employee Rating

Very supportive of my needs. They worked to satisfy what I was looking for, and what I could afford. More

by HECKSR56
Recommend Dealer
Yes

Other Employees Tagged: Joseph Festa

Dec 07, 2023

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 02, 2023

Dealership Rating
Employee Rating

I can say, this is the best Auto dealership in the 757. Service, sales are all outstanding. I been coming for 10 years. I have purchased 6 different vehicles for myself and my family. Brett and his ser More

by Jim4acura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Whitney

Nov 02, 2023

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 02, 2023

Dealership Rating
Employee Rating

Berna and team did an amazing job taking our car in without an appointment due to a faulty trunk latch. The fix took a couple of days to complete, but Berna provided us with a loaner vehicle and made u More

by MATT.CERILLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Whitney , Berna Aguirre

Nov 02, 2023

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 31, 2023

Dealership Rating
Employee Rating

There the best costumer service I got always …. Will be nice is you guys do a better car wash More

by enith27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Whitney

Nov 01, 2023

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 26, 2023

Dealership Rating
Employee Rating

The service dept. was very agreeable to work with and most accompanying. Plus, our car looks wonderful! More

by grdudley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Whitney , Kevin

Oct 26, 2023

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 24, 2023

Dealership Rating
Employee Rating

Berna is the absolute best! Will continue taking my vehicles there as long as she is my service advisor. More

by Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Whitney , Berna

Oct 24, 2023

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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