Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 56

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 6 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

February 27, 2021

Dealership Rating
Employee Rating

I was very pleased with my visit to Toyota. My mom’s car needed servicing. Joe provided great customer service! He was very professional! He was very helpful and friendly! I would highly recommend him an More

by grynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2021

Oak Lawn Toyota responded

It's great to hear that we were able to help and provide a pleasant experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

February 26, 2021

Dealership Rating
Employee Rating

Joe in service was very good and helpful with the service of my vehicle and the price was fair thank you I will be back again More

by grayarmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2021

Oak Lawn Toyota responded

Thanks for choosing Oak Lawn Toyota and helping to share your positive experience with us. We appreciate your business and Joe and our service team look forward to serving you again soon! We’re here for you anytime! Juan Vazquez, Service Manager

February 23, 2021

Dealership Rating
Employee Rating

We got our appointment quickly. They were able to find the problem and fix it in a timely manner. All staff was efficient and friendly. More

by Esoroko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

February 20, 2021

Dealership Rating

I brought car in....Toyota people heard my car issues....they checked the car out...fixed the problem.....made suggestions for the future use of the car and I was out...well pleased. More

by Juanitah633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2021

Oak Lawn Toyota responded

Juanitah, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joesph met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

February 16, 2021

Dealership Rating
Employee Rating

The service there is always excellent. And the employees as well. Always greeted when arriving. I’m always satisfied with the service there. Thank you! More

by AGARCIA128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Feb 16, 2021

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

February 16, 2021

Dealership Rating
Employee Rating

I had my usual maintenance plus a few additional things done. Joe was very nice & helpful, able to find me an extra coupon to save me some money. Got in & out in a timely manner. I always go there for s More

by naburmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2021

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Joe and the rest of our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

February 11, 2021

Dealership Rating

Amazing service and consideration. I came in after a long day at work while it was snowing, I wear braces on both legs and service had my car in garage. Greatly appreciated all service staff. Prompt More

by Jeanne Markey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2021

Oak Lawn Toyota responded

Thank you for your kind words for our service department, Jeanne! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

February 09, 2021

Dealership Rating

Very professional staff, must have a very high turnover because everytime I come in I see new faces, but still very professional team. My car works great everytime it's serviced there, keep up the great j More

by PlantLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Joseph and our service team. We're glad to hear our team delivered such a great experience! Juan Vazquez, Service Manager

February 06, 2021

Dealership Rating
Employee Rating

Excellent work! No one else can.compare!! Everyone was nice and completed the work within a timely manner. I recommend any one with a Toyota to have your service completed here. More

by Tenkamenin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2021

Oak Lawn Toyota responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you next time! Juan Vazquez, Service Manager

February 04, 2021

Dealership Rating
Employee Rating

Best Toyota dealership ever! I will continue to purchase my cars from Oak Lawn Toyota and spread the word that they know how to service their customers. More

by ED P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Juan Vazquez , Mark Girlich

Feb 04, 2021

Oak Lawn Toyota responded

Wow! Thank you so much for this great five-star review, Ed! Thanks for choosing Oak Lawn Toyota and helping to share the word about us. We’re here for you anytime! Juan Vazquez, Service Manager

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