Jose Mayorga

While I’m very happy with the vehicle itself, I was disappointed in the overall service experience at this dealership. As someone who has purchased many vehicles, including from non-luxury brands. I disappointed in the overall service experience at this dealership. As someone who has purchased many vehicles, including from non-luxury brands. I expected more from a Cadillac dealership, especially considering the prestige and reputation the brand carries. Unfortunately, this location did not live up to those expectations. At times, I felt like I was bothering both the salesman and the finance director. There was a noticeable lack of attentiveness and care throughout the process. When it came time to contact my insurance company, my salesman seemed more focused on socializing on his phone and with coworkers than assisting me. Eventually, I was left to handle everything myself, which was surprising for a luxury dealership. The overall service felt rushed and impersonal, far below the standard I’ve received from other dealerships, including ones representing more affordable brands. Cadillac is a luxury name, and the experience at this location simply didn’t reflect that. I hope this feedback is taken seriously and used to improve the level of service provided at Williamson Cadillac on 104 and US-1 moving forward. The vehicles are outstanding, now the service needs to match. More

by GRISYC82 Verified Customer Verified Customer

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Just went for the oil change and ended up with a 627. 00 dollars bill.They did not notify me prior of performing the job. Truck has only 17,000 miles. 00 dollars bill.They did not notify me prior of performing the job. Truck has only 17,000 miles. More

by CMEBRAVO Verified Customer Verified Customer

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Dealer manager is not a good PR man period he should treat customers so they come back not find an alternative solution to buy another Caddilac Escalade somewhere else. treat customers so they come back not find an alternative solution to buy another Caddilac Escalade somewhere else. More

by info@miamisecuritysystems.net Verified Customer Verified Customer

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Jose was very attentive and kept me informed the entire step of the way from my initial visit until the delivery of my Escalade. step of the way from my initial visit until the delivery of my Escalade. More

by Ariel Rojas Verified Customer Verified Customer

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Dealership offers a very good service department where customers are well received and get their car repaired customers are well received and get their car repaired More

by MONIKAM0 Verified Customer Verified Customer

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Muybuena atencion por parte del equipo de trabajo sus condicones para los clientes exelente los filicito por el esfuerzo que hacen con sus clientes fidel salvat condicones para los clientes exelente los filicito por el esfuerzo que hacen con sus clientes fidel salvat More

by KIRENIASALVAT Verified Customer Verified Customer

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Outstanding dealership, Jose was great to work with. I buy all mu cars there. Thanks I buy all mu cars there. Thanks More

by TOM@ORRPLUMBING.COM Verified Customer Verified Customer

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Great service! Have been buying cars from Williamson Cadillac for over 20 years because of the wonderful service I always receive Have been buying cars from Williamson Cadillac for over 20 years because of the wonderful service I always receive More

by LFADRA Verified Customer Verified Customer

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All your personal are very professional l am very happy with your company willianson cadillac with your company willianson cadillac More

by CVILLANUEVA1 Verified Customer Verified Customer

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The staff was very professional and courteous. I would recommend Williamson Cadillac to friends and family. I would recommend Williamson Cadillac to friends and family. More

by MAXHR196 Verified Customer Verified Customer

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