They are typically courteous, and try to make things
right when they can. Fifteen words
right when they can. Fifteen words
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by MAXTRITT
Verified Customer
Verified Customer
Service Price Transparency
Dec 17, 2025 -
Chevrolet of Walla Walla responded
We try to accommodate all of our service customers to the best of our ability, sometimes things are out of our control when it comes to parts from the manufacture and we understand that it can cause some frustrations for our customers. We appreciate your feedback and if there is anything else that we may assist you with, please reach out to one of our team members at 509-529-7000.
efficiency, cooperative, friendliness Good service!
! They are working to solve the problem in the best and most efficient way.
! They are working to solve the problem in the best and most efficient way.
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by nelvamarin
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Fuentes
Dec 17, 2025 -
Chevrolet of Walla Walla responded
Thank you for your kind review, we strive to provide the highest level of customer satisfaction and experience to all of our customers that is possible within reasoning. We truly appreciate your business and we look forward to servicing your vehicle needs in the future.
Good service on time very nice people the shuttle
service. It’s good people friendly. overall good.
service. It’s good people friendly. overall good.
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by NUNEZALFREDOLUNA
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2025 -
Chevrolet of Walla Walla responded
We are happy to hear that your service visit was such a positive experience, we are also happy to hear that our shuttle service meet your expectations. If there is anything else that we may assist you with please reach out to our team at 509-529-7000. Thank you and have a great day!!!
They handled a problem professionally They got me in
quickly, got the job done, and no additional cost
quickly, got the job done, and no additional cost
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by CJOHNSON83
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Fuentes
Dec 10, 2025 -
Chevrolet of Walla Walla responded
We are happy to hear that Jose in our service department provided you with such a positive experience in our service department. If there is anything else that we may help you out with, please do not hesitate to reach out to our service team at 509-529-7000, option 2 for the service department.
Fast, efficient with plenty of information about what is
going on with my vehicles status.
going on with my vehicles status.
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by anytimeinstall
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2025 -
Chevrolet of Walla Walla responded
We are happy to hear that Jose in our service department was so helpful and informative when your vehicle was in our service department. Thank you for your review and we look forward to providing you with excellent service in the future. Take care and have a great day.
Friendly but non-communicave about service times.
Communication needs work. Truck runs well but I thought i was getting it back i. 5 hours not 3 days.
Communication needs work. Truck runs well but I thought i was getting it back i. 5 hours not 3 days.
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by JEFF@DAWFARMS.COM
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2025 -
Chevrolet of Walla Walla responded
We are sorry to hear that your experience with our service department was less than perfect. Reviews like yours helps us to try and fix issues that may arise in our service department and we are glad that you could let us know that our communication was less than perfect. We will work on getting this corrected for the next time that you visit our service department. Thank you for you business and have a great day!!!
They were efficient and met my needs.
I would recommend them to my friends and family.
I would recommend them to my friends and family.
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by Kmartin2699
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2025 -
Chevrolet of Walla Walla responded
Thank you for your review, reviews like yours motivates our team here to provide the very best experience for each and everyone of our customers. If there is anything else that we can assist you with, please don't hesitate to reach out to one of our team members at 509-529-7000, thanks again and have a great day!!!
Very poor service.
Bad communication with customers. Bought a car from them, ever since then still going back and forth concerning tire sensors. The financial office la
Bad communication with customers. Bought a car from them, ever since then still going back and forth concerning tire sensors. The financial office lady has a poor customer service with a bad attitude.
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by PAOSINAPI
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2025 -
Chevrolet of Walla Walla responded
We are sorry to hear that you are having a issue with your tire pressure sensors. Those sensors do have a expected life span that the service department can not predict. We tried to provide you with the very best experience when installing your new tires and rims along with the rear brakes after your purchase of the vehicle. At the time of repair, there was no issue with your tire pressure monitor sensors and its unfortunate that you are having that issue now. If we can assist you with getting this repaired, please reach out to us at 509-529-7000. Thank you and have a great day!!!
We're very pleased with the used truck we purchased.
While, initially upset, when we found shortly after leaving the dealership on a Sunday, in the middle of a holiday weekend, that we had no air cond
While, initially upset, when we found shortly after leaving the dealership on a Sunday, in the middle of a holiday weekend, that we had no air conditioner, Jose was quick to respond and to set up a schedule to have the problem corrected. Hopefully, they learned something about ensuring all systems on used vehicles perform as expected before leaving the lot, and, I ensure you, we learned that lesson on any future purchase. All in all, the staff at Chev of WW were great to deal with, and to work through our issue with, so I would definitely consider purchasing from them again.
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by cougpaw
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2025 -
Chevrolet of Walla Walla responded
Thank you for your kind review, we will pass this along to our team in the service department. We are glad to we could assist you with your vehicles needs and if there is anything else that we may assist you with, please do not hesitate to reach out to us at 509-529-7000. Have a great day!!!
GM parts is a joke, took forever too get (1.
5 monthes) parts, truck runs great now!
5 monthes) parts, truck runs great now!
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by SII0
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2025 -
Chevrolet of Walla Walla responded
We are sorry to hear that you has a issue with GM parts and that it took so long to get parts from them. We are happy to hear that your vehicle is now running excellent. Feedback like yours give us insight on how some of the procedures need to be addressed with GM. If there is anything else that we may assist you with, please reach out to one of our team members at 509-529-7000. Thank you again for you business and have a great day!!!
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