Jose Araujo Suarez

Brought a certified pre owned car. ..needed new brakes 6 months after purchase. I just don't trust them anymore. I have been driving Mercedes for 20 years and have owned 7 cars...things ..needed new brakes 6 months after purchase. I just don't trust them anymore. I have been driving Mercedes for 20 years and have owned 7 cars...things just are not the same as they used to be More

by Smurphin Verified Customer Verified Customer

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They are very professional. All of agents were great. I did not have to wait too long. Overall I was extremely satisfied. All of agents were great. I did not have to wait too long. Overall I was extremely satisfied. More

by UPDATE2 Verified Customer Verified Customer

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I hope to find an authorized Mercedes service center before my next service. I’m not likely to return after poor service two years in a row. before my next service. I’m not likely to return after poor service two years in a row. More

by NOEMAIL_6669421 Verified Customer Verified Customer

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Fast courteous service. Wish they would charge the car and not return it with a low battery. Wish they would charge the car and not return it with a low battery. More

by TRINA5 Verified Customer Verified Customer

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Been reaching out to them for some issues but they haven’t contacted me back. haven’t contacted me back. More

by Rss Verified Customer Verified Customer

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I have confidence in the work done there. My only concern was the service was done 2 hours before I asked about it. Then it was in the “wash “. I traveled 60 miles to get there, and wanted to My only concern was the service was done 2 hours before I asked about it. Then it was in the “wash “. I traveled 60 miles to get there, and wanted to get going home. More

by tdgodwin Verified Customer Verified Customer

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I took my car in she said she would need it till a certain day that day came around they had not even looked at my car yet. Meanwhile I’m driving my work truck around not efficient on fuel no complime certain day that day came around they had not even looked at my car yet. Meanwhile I’m driving my work truck around not efficient on fuel no complimentary vehicle to drive. Just as bad as Beaverton dealership. More

by Kinseybud Verified Customer Verified Customer

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Had to come in twice. Records could not be located. Quts didn’t match cost. Communication was poor if at all. Very disappointed. Records could not be located. Quts didn’t match cost. Communication was poor if at all. Very disappointed. More

by Clovert Verified Customer Verified Customer

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Charge you for a loaner repair for a complete new tire if you accidentally, or not even sure it was you, get a screw in the tire while normal driving on public roads. 540$ for a new tire was 50% the cost of you accidentally, or not even sure it was you, get a screw in the tire while normal driving on public roads. 540$ for a new tire was 50% the cost of getting service in the first place. What kind of company does this? I could see if deliberate or negligent driving caused this but that was not the case. All i did was tell them i saw it after i got home that evening with the loaner. It could have been in the tire from their shop when i left! Ridiculous More

by Superb Verified Customer Verified Customer

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The best dealership in town and best service awesome experience Will always buy Mercedes and like to stay with the family experience Will always buy Mercedes and like to stay with the family More

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